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Oracle E-Business Suite vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Setup Cost

No sentiment score available
Oracle E-Business Suite pricing is high, complex, and competitive with SAP, but it remains a significant investment.
No sentiment score available
 

Categories and Ranking

Oracle E-Business Suite
Ranking in Field Service Management
2nd
Ranking in Product Configuration and Quoting
3rd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
151
Ranking in other categories
ERP (6th), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st)
Siebel
Ranking in Field Service Management
6th
Ranking in Product Configuration and Quoting
10th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (17th)
 

Mindshare comparison

As of November 2024, in the Field Service Management category, the mindshare of Oracle E-Business Suite is 15.5%, down from 18.8% compared to the previous year. The mindshare of Siebel is 5.2%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Field Service Management
 

Featured Reviews

Nandan Gopalakrishna - PeerSpot reviewer
Offers a wide range of functionalities for large enterprises but system requires expertise to implement and configure
In the past few years, the main challenge has been the annual maintenance cost. We've often replaced Oracle with Dynamics, which is cheaper than Oracle but still expensive for governments in Africa with limited budgets to sustain it. So, the main challenge is the cost versus the value. We don't get lower value with Dynamics 365, and I've seen governments implement other alternatives like Odoo, too. They don't see the value in paying millions of dollars in maintenance fees. Oracle needs to understand the reality of the situation. In the African market, Oracle is the least of the considerations. People don't even want to consider Oracle. They need to come up with something more cost-effective because people do not see the value in paying those maintenance fees. As a system integrator, I don't gain anything because most of the money gets transferred to Oracle. They need to relook at their licensing models. NetSuite is pretty rigid for a cloud-based suite. There are varying requirements to make changes to the configuration, which becomes a hassle compared to even Dynamics. They need to relax how they handle this. The licensing is also very complicated, with so many parameters that it's confusing, and sizing becomes confusing. Streamlining the licensing would be helpful so that it becomes transparent for the customer.
MT
We're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. The interactions with social networks can’t be managed with it.
Siebel's most valuable feature is the web interface. As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. In our case, we've integrated all our BSS and OSS applications with Siebel using TIBCO v5.6. The application itself contains complete functionalities needed to manage the interactions with clients -- quotes, opportunities, and offers. Also, we can register the interactions with our clients. We have another instance of Siebel CRM (7.8) and in that case we have integrated also with Tibco BW 5.9 and we are currently using other products from Tibco for developing the BPM processes related (Tibco iDecisions as BPM).
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What is your experience regarding pricing and costs for Oracle E-Business Suite?
Licensing costs were a significant consideration, and Oracle Analytics was deemed too expensive compared to Power BI, which we opted for due to Outlook 365 licensing.
What needs improvement with Oracle E-Business Suite?
Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients. A more web-based user experience like Oracle Fusion wou...
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Also Known As

Oracle EBS, OEBS
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Overview

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Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about Oracle E-Business Suite vs. Siebel and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.