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SAP S/4HANA vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.3
SAP S/4HANA customer service is generally good, but response times and support quality can vary based on agreements.
Sentiment score
7.5
SAP S/4HANA Cloud support is knowledgeable but criticized for slow response times and inconsistent quality.
 

Room For Improvement

Sentiment score
5.0
SAP S/4HANA needs UI improvements, better integration, increased customization, cost reduction, and enhanced support for user satisfaction.
Sentiment score
4.0
SAP S/4HANA Cloud requires improvements in UI, cost, integration, analytics, and customization, facing challenges in setup and adaptability.
 

Scalability Issues

Sentiment score
7.9
SAP S/4HANA is praised for scalability and integration, ideal for large businesses but may challenge smaller ones with costs.
Sentiment score
8.2
SAP S/4HANA Cloud is highly scalable and efficient, suitable for large enterprises, with ongoing enhancements benefiting cloud capabilities.
 

Setup Cost

Sentiment score
2.5
SAP S/4HANA pricing is complex and costly, challenging smaller businesses, with substantial fees for licensing, implementation, and support.
No sentiment score available
SAP S/4HANA Cloud pricing varies by company size and needs, perceived as high but scalable and competitive among ERP solutions.
 

Stability Issues

Sentiment score
8.0
SAP S/4HANA is highly rated for stability, with minor issues resolved by updates, requiring proper infrastructure for optimal performance.
Sentiment score
7.5
SAP S/4HANA Cloud is praised for its strong stability and reliability, with rare instability linked to specific infrastructure issues.
 

Valuable Features

Sentiment score
8.2
SAP S/4HANA enhances productivity with user-friendly UI, real-time processing, scalability, integration, and industry-specific functionalities.
Sentiment score
7.9
SAP S/4HANA Cloud enhances efficiency with real-time analytics, seamless integration, and scalability, supporting diverse business needs and digital transformation.
 

Categories and Ranking

SAP S/4HANA
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
ERP (2nd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. SAP S/4HANA is designed for ERP and holds a mindshare of 16.2%, up 14.9% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 11.8% mindshare, down 16.0% since last year.
ERP
Cloud ERP
 

Featured Reviews

VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
Majid-Mustafa - PeerSpot reviewer
Good Fiori interface and business processes and uses its own database, not relying on third-party applications
ECC is almost finished. SAP will support it until 2027, and S/4HANA is the long-term solution, supported until 2040. S/4HANA provides more features using the Fiori interface and business processes. We can use the GUI, SAP Fiori apps, and web browsers. It is accessible online from anywhere in the world. It is a more user-friendly environment and faster than ECC. The major feature is that it uses its own database, not relying on third-party applications. The cloud aspect of SAP S/4HANA: It uses its own database, HANA 2.0, and because it is its own database, it works very smoothly and quickly. S/4HANA is stable, and there is no chance of data redundancy, making it fast and responsive for the client.
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Answers from the Community

RB
Jun 30, 2021
Jun 30, 2021
The main difference is RISE is associated with S/4 Product Range on Cloud while By Design is modeled after SAP Business One also on Cloud. So both are SaaS but the difference is in enterprise size and also application complexities. Also, RISE offers a bundle of pre-configured modules while By Design is similar to B1 with a lot more flexibility and high scalability. License wise both are per us...
See 2 answers
EB
Jun 28, 2021
Hello @Terry Jones ​, @Sanath Premachandra ​, @Ben Melchionno ​and @ASalman. Can you please assist in answering this question?
PB
Jun 30, 2021
The main difference is RISE is associated with S/4 Product Range on Cloud while By Design is modeled after SAP Business One also on Cloud.  So both are SaaS but the difference is in enterprise size and also application complexities. Also, RISE offers a bundle of pre-configured modules while By Design is similar to B1 with a lot more flexibility and high scalability. License wise both are per user on the cloud.
 

Top Industries

By visitors reading reviews
Educational Organization
38%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
Computer Software Company
16%
Manufacturing Company
11%
Government
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose. Also, more training so customers can utilize the training enablement.
What is your primary use case for SAP S4HANA?
I'm an architect. S/4HANA is an intelligent enterprise. When an organization needs an application or software to run its operations, S/4HANA comes into play. SAP is the market leader in ERP. S/4HAN...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
The solution's costs have significantly increased, and we have not seen any anticipated cost savings.
What needs improvement with SAP S/4HANA Cloud?
We have encountered challenges with integration projects, particularly between SAP and non-SAP systems, which have caused delays. While these issues are being gradually addressed, I recommend impro...
 

Also Known As

SAP S4HANA
SAP S4HANA Cloud
 

Learn More

 

Overview

 

Sample Customers

Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: October 2024.
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