Try our new research platform with insights from 80,000+ expert users

Epicor ERP vs JD Edwards EnterpriseOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Epicor ERP customer service receives mixed reviews, with varying account manager quality and inconsistent communication affecting issue resolution.
No sentiment score available
JD Edwards EnterpriseOne support is effective but varies, with some concerns about customization challenges and Oracle sales professionalism.
 

Room For Improvement

Sentiment score
4.4
Epicor ERP needs enhancements in usability, international financial tools, CRM, cloud, APS, reporting, UI, HR, QC, and training.
Sentiment score
5.8
JD Edwards EnterpriseOne needs modernized features, improved integration, better support, and increased investment to enhance user experience and competitiveness.
 

Scalability Issues

Sentiment score
6.6
Epicor ERP efficiently scales for small to mid-sized enterprises and can support larger firms with proper vendor support.
Sentiment score
7.0
JD Edwards EnterpriseOne offers scalable, configurable solutions for diverse industries, supporting seamless growth, though older versions may limit updates.
 

Setup Cost

Sentiment score
5.0
Epicor ERP's pricing varies by deployment, with significant initial and annual costs influenced by customization and licensing flexibility.
No sentiment score available
JD Edwards EnterpriseOne pricing is complex but offers substantial value despite high costs and transparency concerns for enterprises.
 

Stability Issues

Sentiment score
8.5
Epicor ERP's stability improved significantly after version 10.2, though non-English versions like Spanish need further enhancements.
Sentiment score
8.4
JD Edwards EnterpriseOne is reliable but can face stability issues post-upgrades, particularly in cloud environments and customization setups.
 

Valuable Features

Sentiment score
8.3
Epicor ERP offers flexible customization, robust integration, superior traceability, and comprehensive tools for job management, reporting, and analytics.
Sentiment score
8.1
JD Edwards EnterpriseOne offers integrated ERP modules, user-friendly interfaces, and robust customization with strong technical and multi-language capabilities.
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
JD Edwards EnterpriseOne
Ranking in ERP
8th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
58
Ranking in other categories
Activity Based Costing Software (4th), Production Planning (1st), Demand Management (1st)
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Epicor ERP is 3.1%, up from 2.0% compared to the previous year. The mindshare of JD Edwards EnterpriseOne is 3.3%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
Sydney Chidambaram - PeerSpot reviewer
Simplifies processes, is easy to set up, and offers good integrations
They need to improve the planning section of Enterprise One. They need to improve the logs and need to write some sort of script that clears logs after so many days. There need to be proper error codes. The red alerts need to be explained a bit better. Te yellow alerts are fine. The product planning feature need improvement. There needs to be more functional. The sales forecasting needs to be improved. It is expensive.
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
 

Also Known As

Epicor SaaS ERP
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Find out what your peers are saying about Epicor ERP vs. JD Edwards EnterpriseOne and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.