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JD Edwards EnterpriseOne vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.0
JD Edwards EnterpriseOne provides financial benefits and returns, though results vary, depending on effective use and timeframes.
Sentiment score
5.0
SAP Business One delivers significant ROI by enhancing efficiency, reducing costs, and improving management, leading to increased business capacity.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
 

Customer Service

Sentiment score
8.0
JD Edwards EnterpriseOne support is effective and responsive, but cloud focus affects on-premise attention, with varied sales experiences.
Sentiment score
7.1
Support for SAP Business One depends on partner quality, with satisfaction varying based on partner relationships and regional availability.
They act quickly, and the partners stay up-to-date with the latest innovations.
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
I would rate the customer service and support of JD Edwards EnterpriseOne a seven out of ten.
Getting support is not easy and requires more personnel and documentation to improve the support ecosystem.
 

Scalability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is scalable and adaptable for various industries, but may require substantial support for configuration and updates.
Sentiment score
7.5
SAP Business One is praised for scalability and customization, though some users find it inadequate for very large enterprises.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
 

Stability Issues

Sentiment score
8.4
JD Edwards EnterpriseOne is stable but faces integration challenges; skilled setup and Oracle support help mitigate issues.
Sentiment score
8.2
SAP Business One is stable and reliable, with users praising its performance, except for occasional slow speeds in older versions.
JD Edwards EnterpriseOne is very stable.
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
 

Room For Improvement

JD Edwards EnterpriseOne needs improved UI, reporting, scalability, customization, integration, stability, automation, cloud capabilities, and support.
SAP Business One needs UI and integration upgrades, better cloud features, enhanced scalability, and improved support for third-party add-ons.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
There is room for improvement on the payroll side, as the solution is not very strong in this area.
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
The solution lacks scalability as it targets medium to small-scale industries.
 

Setup Cost

JD Edwards EnterpriseOne pricing is complex but competitive, ideal for companies over €20 million, with perpetual licensing options.
SAP Business One is cost-effective with a fair licensing model, though costs can be high for smaller businesses.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
 

Valuable Features

JD Edwards EnterpriseOne offers flexible, user-friendly solutions with robust integration, customization, and analytics, enhancing efficiency across various business processes.
SAP Business One provides comprehensive features for financial, inventory, and project management, ideal for small to medium businesses.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
8th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
61
Ranking in other categories
Activity Based Costing Software (5th), Production Planning (1st), Demand Management (1st)
SAP Business One
Ranking in ERP
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.0%, down from 3.8% compared to the previous year. The mindshare of SAP Business One is 3.7%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Suresh Wickramasinghe - PeerSpot reviewer
Simplifies finance processes and is easy to use but requires a user-friendly interface
JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple. It has a very straightforward interface, which allows end users, especially those with a finance background like me, to engage in finance areas such as vouchers, manual vouchers, email receipts, and GL analysis efficiently. This ERP system is easy to handle; anyone can learn it faster compared to other ERPs. For smaller companies or startups, I would recommend JD Edwards.
Ijlal Naqvi - PeerSpot reviewer
Easy to deploy but needs to improve in the area of BI
If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable. Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract. My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions. Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing. I rate the tool a seven out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
16%
Manufacturing Company
14%
Healthcare Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
The pricing is average. Over the years, it might increase a little. Generally, it offers a good price.
What advice do you have for others considering JD Edwards EnterpriseOne?
Based on my experience, I would recommend JD Edwards EnterpriseOne to other people. Overall, I would rate the solution nine out of ten, as it can be customized to the company's needs while maintain...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

No data available
Business One
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about JD Edwards EnterpriseOne vs. SAP Business One and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.