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Epicor ERP vs Microsoft Dynamics GP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Epicor ERP customer service receives mixed reviews, with varying account manager quality and inconsistent communication affecting issue resolution.
Sentiment score
8.5
Microsoft Dynamics GP offers highly effective support through partners, direct assistance, and extensive online resources for self-resolution.
 

Room For Improvement

Sentiment score
4.4
Epicor ERP needs enhancements in usability, international financial tools, CRM, cloud, APS, reporting, UI, HR, QC, and training.
Sentiment score
4.8
Microsoft Dynamics GP needs improvements in functionality, interface, scalability, automation, customization, and cloud capability for better user experience.
 

Scalability Issues

Sentiment score
6.6
Epicor ERP efficiently scales for small to mid-sized enterprises and can support larger firms with proper vendor support.
Sentiment score
7.6
Microsoft Dynamics GP offers strong scalability and integration but might require customization for large entities or diverse tax needs.
 

Setup Cost

Sentiment score
5.0
Epicor ERP's pricing varies by deployment, with significant initial and annual costs influenced by customization and licensing flexibility.
No sentiment score available
Microsoft Dynamics GP cost varies per user, influenced by customizations and modules, often totaling around $50,000 annually.
 

Stability Issues

Sentiment score
8.5
Epicor ERP's stability improved significantly after version 10.2, though non-English versions like Spanish need further enhancements.
Sentiment score
5.6
Microsoft Dynamics GP is stable and reliable, with positive user feedback, barring issues from server mismanagement or outdated systems.
 

Valuable Features

Sentiment score
8.3
Epicor ERP offers flexible customization, robust integration, superior traceability, and comprehensive tools for job management, reporting, and analytics.
Sentiment score
7.9
Microsoft Dynamics GP provides robust financial management with user-friendly customization, strong integrations, and extensive reporting capabilities.
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Dynamics GP
Ranking in ERP
13th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Epicor ERP is 3.1%, up from 2.0% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
Firaz Mohammed - PeerSpot reviewer
Offers great integration capabilities and allows just the real-time inventory
Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations. The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency. Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration. I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution. Overall, I would rate Dynamics GP as a seven out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Microsoft Dynamics GP?
The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
The approximate cost of Dynamics GP can vary depending on factors like the number of users, additional modules, and infrastructure requirements. On average, it may cost around $50,000 per year for ...
What needs improvement with Microsoft Dynamics GP?
Dynamics GP could be improved in terms of its usability and modernization. As a legacy application, it is not on par with newer ERP systems like Dynamics 365 or SAP. Microsoft's plans to end suppor...
 

Also Known As

Epicor SaaS ERP
Dynamics GP, MS Dynamics GP
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics GP and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.