Epicor ERP vs Microsoft Dynamics GP comparison

Epicor and Microsoft are both solutions in the ERP category. Epicor is ranked #13 with an average rating of 6.9, while Microsoft is ranked #18 with an average rating of 8.3. Epicor holds a 2.9% mindshare in ERP, compared to Microsoft’s 1.4% mindshare. Additionally, 83% of Epicor users are willing to recommend the solution, compared to 88% of Microsoft users who would recommend it.

Epicor ERP

Read 19 Epicor ERP reviews

3,115 Views
2,990 Comparison Views

83% willing to recommend

Microsoft Dynamics GP

Read 25 Microsoft Dynamics GP reviews

1,377 Views
1,336 Comparison Views

88% willing to recommend

Epicor ERP

Microsoft Dynamics GP

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Microsoft Dynamics GP and Epicor ERP are leaders in the enterprise resource planning category. Dynamics GP holds an advantage with its strong financial management capabilities, whereas Epicor ERP excels in manufacturing and distribution.

Features: Microsoft Dynamics GP offers robust financial management, efficient reporting, and user-friendly navigation, appealing to finance-focused companies. Epicor ERP provides strong manufacturing execution, comprehensive supply chain management, and robust customer relationship management, catering to businesses with complex production needs.

Room for Improvement: Microsoft Dynamics GP could enhance its scalability, expand its feature set beyond financials, and simplify integration with other software solutions. Epicor ERP might improve its user interface for easier navigation, streamline its setup process, and offer more transparent pricing models.

Ease of Deployment and Customer Service: Microsoft Dynamics GP allows both on-premise and hosted deployment options, facilitating quick implementation. It offers solid customer support. Epicor ERP’s cloud-based deployment is flexible, ideal for growing businesses, with praised customer service for its consultative approach assisting technology leverage.

Pricing and ROI: Microsoft Dynamics GP often requires a lower initial investment, making it attractive for small to mid-sized businesses, with high ROI due to efficient financial processes. Epicor ERP has higher upfront costs due to its extensive features and cloud model, offering long-term value with scalability and integration benefits.

To learn more, read our detailed Epicor ERP vs. Microsoft Dynamics GP Report (Updated: March 2026).

Buyer's Guide

Epicor ERP vs. Microsoft Dynamics GP

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Ranking in ERP

13th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Dynamics GP

Ranking in ERP

18th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of Epicor ERP is 2.9%, down from 3.2% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
Epicor ERP	2.9%
Microsoft Dynamics GP	1.4%
Other	95.7%

ERP

Featured Reviews

Khalid Jalal

Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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reviewer2723988

Executive Director, Digital & Technology at a tech consulting company with 5,001-10,000 employees

Integration and flexibility deliver outstanding business experiences with innovative platforms enhancements

Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems. If they want to expand beyond mid-cap and enter the large-cap market, they need to consider balance and provide more customizability. This includes extending process flows through more APIs and building a more modular architecture with granular backend exposed via API. The process layer should allow clients to customize while invoking back-office APIs. The general perception positions Microsoft Dynamics GP in the middle of the market. Systems such as NetSuite and ServiceNow occupy the lower category, providing narrow use cases. Microsoft Dynamics GP offers more breadth and out-of-the-box capabilities at a slightly higher price point. At the top end, SAP, Oracle, and Salesforce offer extensive customizability at a premium price, suitable for large organizations with multiple transactions and customers. Microsoft Dynamics GP currently occupies a favorable position in the middle segment with limited competition.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Real-time results make for faster decision making, but not as fast as we want due to internal processes."

"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."

"The product is stable with a rating of ten."

"Real-time results make for faster decision making."

"Dashboards and Business Activity Query are very useful."

"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

"In terms of manufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well."

More Epicor ERP pros

"The product is very user-friendly and is easy to navigate, and you can track everything from beginning to end quite easily."

"User-friendly: A key factor for a financial application Helps my company a lot"

"Microsoft Dynamics GP has strong out-of-the-box reporting capabilities, and its integration with Office 365, Power Apps, and Power Platform provides great additional benefits, helping deliver better experiences to employees and customers."

"For a bigger environment, this is the best product to go with for an in-house support team."

"The fixed assets, payroll, the data module, and user-friendliness are most valuable."

"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."

"We have gained the capability to control and address various issues within the financial module effectively."

"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."

More Microsoft Dynamics GP pros

Cons

"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."

"A number of bugs in 9.05 were only fixed in 10."

"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."

"There are some glitches in Epicor ERP."

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."

"I would like to see a better reporting tool."

"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."

More Epicor ERP cons

"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."

"It still can be improved in web-based and build reporting."

"Dynamics GP could be improved in terms of its usability and modernization."

"This is now a legacy product, so they're phasing it out over time."

"At times, navigating the user console can be challenging, particularly when trying to find account information."

"It can be expensive. It depends on the size of your business and what you are trying to achieve with it."

"There should also be extra redundancy when posting to modules."

"I would rate technical support for Microsoft Dynamics GP on a scale of 1 to 10 as six or five maximum."

More Microsoft Dynamics GP cons

Pricing and Cost Advice

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"The initial cost may be a bit high, but the maintenance cost is lower."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"User support could be improved as well, as the consultant charges are very high."

"Epicor ERP is an expensive solution."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."

"We evaluated some local products, because of the pricing, but this product has better features and support."

"The solution's price is steep."

"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."

"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."

"Its pricing and licensing are high. Of course, we all know that it is Microsoft."

"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

"It is an affordable solution."

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

Healthcare Company

Outsourcing Company

Construction Company

23%

Manufacturing Company

Retailer

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...

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What needs improvement with Epicor ERP?

I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...

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What is your primary use case for Epicor ERP?

My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...

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What do you like most about Microsoft Dynamics GP?

The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.

See all answers

What is your experience regarding pricing and costs for Microsoft Dynamics GP?

D365 BC licensing SAAS model with subscription ranging $70/User/Month.

See all answers

What needs improvement with Microsoft Dynamics GP?

See all answers

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Compared 13% of the time

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Compared 9% of the time

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QAD Cloud ERP vs Microsoft Dynamics GP

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Product Reports

Buyer's Guide

Epicor ERP

March 2026

Download Epicor ERP product report

Buyer's Guide

Microsoft Dynamics GP

March 2026

Download Microsoft Dynamics GP product report

Also Known As

Epicor SaaS ERP

Dynamics GP, MS Dynamics GP

Overview

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

Epicor

Microsoft Dynamics GP is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses. Dynamics GP helps you gain greater control over your financials, inventory, and operations. It’s easy to implement and use and empowers informed decisions that lead to business success.

Microsoft

Sample Customers

Information Not Available

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall

Buyer's Guide

Epicor ERP vs. Microsoft Dynamics GP

March 2026

Free Report: Epicor ERP vs. Microsoft Dynamics GP

Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics GP and other solutions. Updated: March 2026.

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