Microsoft Dynamics GP Reviews

Name: Microsoft Dynamics GP
Brand: Microsoft
Rating: 3.9 (23 reviews)

3.9 out of 5

23 reviews
87% willing to recommend

736 followers

What is Microsoft Dynamics GP?

Microsoft Dynamics GP is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses. Dynamics GP helps you gain greater control over your financials, inventory, and operations. It’s easy to implement and use and empowers informed decisions that lead to business success.

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Microsoft Dynamics GP is the #13 ranked solution in top ERP solutions. PeerSpot users give Microsoft Dynamics GP an average rating of 7.8 out of 10. Microsoft Dynamics GP is most commonly compared to SAP ERP: Microsoft Dynamics GP vs SAP ERP. Microsoft Dynamics GP is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a construction company, accounting for 14% of all views.

Buyer's Guide

Microsoft Dynamics GP

January 2025

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Helped 832,138 peers since 2012

Featured reviews

Firaz Mohammed

Information Technology Manager at a retailer with 51-200 employees

Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations. The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency. Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration. I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution. Overall, I would rate Dynamics GP as a seven out of ten.

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David Hatfield

ERP Director/Partner at UniverseIT

The clients sometimes have problems with stability but it's usually the problems with their servers. I You know, I've had to convince clients to basically move their GP installations to a hosted server environment where real IT people manage the servers because sometimes companies think they just put a server in the closet and forget about it. But The program and software itself is very reliable.

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Vilas Wibhandik

Consultant at Consultant / Independent

We encountered issues on the first day related to the stability of operating systems. Dynamic 365 is recommended to be set up on the next version of Microsoft Windows, but some of our devices had older versions. As a result, we had to change the operating system on some machines to align with the requirements of 365. I would rate it an eight out of ten.

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Microsoft Dynamics GP mindshare

As of February 2025, the mindshare of Microsoft Dynamics GP in the ERP category stands at 1.0%, down from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

ERP

PeerAnalyst reports

Type	Title	Date
Category	ERP	Feb 1, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 1, 2025	Download
Comparison	Microsoft Dynamics GP vs SAP S/4HANA	Feb 1, 2025	Download
Comparison	Microsoft Dynamics GP vs SAP ERP	Feb 1, 2025	Download
Comparison	Microsoft Dynamics GP vs Microsoft Dynamics 365 Business Central	Feb 1, 2025	Download

Title	Rating	Mindshare	Recommending
SAP ERP	4.0	20.2%	86%	104 interviews Add to research
SAP S/4HANA	4.2	14.4%	95%	118 interviews Add to research

Valuable Features

Microsoft Dynamics GP excels in reporting capabilities, ease of customization, and user-friendly interface. It facilitates extensive financial control, audit trails, and data integrity. Users value its integration with Microsoft Office, flexibility in managing fixed assets, bank management, and payroll. Modules like Analytical Accounting, Sales, and Inventory offer robust functionality. The system supports third-party add-ons and integrates smoothly with various tools, enhancing operational efficiency and control. Its comprehensive capabilities make it a reliable choice for businesses.

"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."
"Snowflake's ability to handle large queries efficiently is very beneficial, unlike other databases which can take a significant amount of time for similar tasks."
"The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations."

Room for Improvement

Microsoft Dynamics GP suffers from inconsistent module integration and cumbersome navigation that complicates user experience. It lacks efficient password management and seamless cloud connectivity, creating challenges for hybrid work environments. The system requires manual customization for specific financial regulations, limiting its adaptability. Reporting features are rigid, hindering streamlined data management and export to Excel. The outdated interface and limited support for automated processes align it less favorably against modern cloud-based ERP systems, making scalability and modernization critical needs.

"At times, navigating the user console can be challenging, particularly when trying to find account information."
"Dynamics GP could be improved in terms of its usability and modernization."
"Initially, we encountered challenges, particularly with users transitioning from their previous applications."

Pricing

Microsoft Dynamics GP’s pricing and licensing are viewed as high, especially for mid-level companies, with costs influenced by user count and customizations. The product involves an annual licensing fee, additional hosting, and cloud costs, and charges on a per-user basis. Costs can reach $50,000 annually, depending on the setup. Some find the solution moderately priced compared to other ERPs, while others highlight potential cost-effectiveness through centralized licensing and using promotions from Microsoft partners.

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."
"It is an affordable solution."
"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

Popular Use Cases

Microsoft Dynamics GP is primarily utilized for daily transactions, purchasing, sales functions, inventory management, and general ledger operations. Companies also use it for accounting, financial management, bank reconciliations, payroll, and fixed assets. It serves as an ERP for small and midsize businesses. Additionally, Microsoft Dynamics GP is integrated for project accounting, multi-entity management, and aids in managing various tasks including finance, HR, and supply chain across multiple industries.

Service and Support

Microsoft Dynamics GP customer service and support receives praise for being responsive and diligent in problem-solving. Many users note excellent service from technical teams, though they typically handle minor issues internally or use local partners and online resources. Issues unresolved independently are escalated to Microsoft or partners. Support is efficient, with timely responses and successful problem resolution. Time zone differences can pose challenges, and some report reliance on partners due to changes in Microsoft's direct support model.

Deployment

Microsoft Dynamics GP's initial setup is often described as straightforward, though complexity arises based on specific business needs. Companies recommend experienced consultants to ensure a smooth process. Some note the ease of setup compared to other systems, but recognize challenges when migrating from previous applications. Expertise is crucial, and while some companies handle setup internally, others utilize external support. The deployment duration varies, but many find routine maintenance manageable once the setup is complete.

Scalability

Users generally report good scalability with Microsoft Dynamics GP, citing that it handles a variety of user environments effectively. Some find it ideal for mid-sized setups, while others highlight challenges with larger implementations or those needing extensive customization. Users often appreciate its integration capabilities within Microsoft's ecosystem, though some note on-premises limitations and the potential need for server enhancements. Customizations and seamless user management are possible, but the shift towards cloud-based solutions is viewed as beneficial.

Stability

Microsoft Dynamics GP is considered stable with minor issues occasionally arising. There are various maintenance tools available, leading to reliability without frequent bugs or glitches. While some challenges occur when servers are not properly maintained, the stability is typically rated high. Users suggest that correct server setup and operating system alignment enhance its performance. In cases of self-managed servers, hosting in professional environments is advised for better stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Dynamics GP Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Construction Company

14%

Manufacturing Company

Financial Services Firm

Computer Software Company

Government

Healthcare Company

Real Estate/Law Firm

Retailer

University

Educational Organization

Hospitality Company

Comms Service Provider

Insurance Company

Wellness & Fitness Company

Performing Arts

Energy/Utilities Company

Wholesaler/Distributor

Legal Firm

Transportation Company

Logistics Company

Recruiting/Hr Firm

Agriculture

Consumer Goods Company

Engineering Company

Media Company

Recreational Facilities/Services Company

Sports Company

Compare Microsoft Dynamics GP with alternative products

Learn more about Microsoft Dynamics GP

Microsoft Dynamics GP was previously known as Dynamics GP, MS Dynamics GP.

Microsoft Dynamics GP customers

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall