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Microsoft Dynamics GP vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
Microsoft Dynamics GP offers highly effective support through partners, direct assistance, and extensive online resources for self-resolution.
Sentiment score
6.6
SAP S/4HANA's customer service is knowledgeable, but response times vary, affecting user satisfaction due to delays and miscommunications.
The quality of customer service is excellent, and the speed is commendable.
 

Room For Improvement

Sentiment score
4.8
Microsoft Dynamics GP needs improvements in functionality, interface, scalability, automation, customization, and cloud capability for better user experience.
Sentiment score
4.9
SAP S/4HANA needs usability, integration, cost, and customization improvements, focusing on AI, automation, and predictive capabilities for efficiency.
The cost of their support services could be more affordable.
 

Scalability Issues

Sentiment score
7.6
Microsoft Dynamics GP offers strong scalability and integration but might require customization for large entities or diverse tax needs.
Sentiment score
7.9
SAP S/4HANA is scalable for medium to large enterprises, supporting customization and flexibility for diverse industries, both on-premise and cloud.
SAP S/4HANA scales exceptionally well.
 

Setup Cost

No sentiment score available
Microsoft Dynamics GP cost varies per user, influenced by customizations and modules, often totaling around $50,000 annually.
Sentiment score
2.5
SAP S/4HANA pricing is high and varies by user count, deployment type, impacting smaller businesses more significantly than larger ones.
The cost of support services could be made more affordable.
 

Stability Issues

Sentiment score
5.6
Microsoft Dynamics GP is stable and reliable, with positive user feedback, barring issues from server mismanagement or outdated systems.
Sentiment score
8.0
SAP S/4HANA stability ranges from 70-90%, improving with proper implementation; issues mainly arise from customizations and infrastructure.
 

Valuable Features

Sentiment score
7.9
Microsoft Dynamics GP provides robust financial management with user-friendly customization, strong integrations, and extensive reporting capabilities.
Sentiment score
8.2
SAP S/4HANA offers scalability, user-friendly interface, real-time analytics, and integration, enhancing business efficiency and secure data handling.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
 

Categories and Ranking

Microsoft Dynamics GP
Ranking in ERP
13th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
105
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Microsoft Dynamics GP is 1.1%, up from 1.0% compared to the previous year. The mindshare of SAP S/4HANA is 16.2%, up from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Firaz Mohammed - PeerSpot reviewer
Offers great integration capabilities and allows just the real-time inventory
Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations. The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency. Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration. I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution. Overall, I would rate Dynamics GP as a seven out of ten.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Real Estate/Law Firm
8%
Educational Organization
38%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics GP?
The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operations.
What is your experience regarding pricing and costs for Microsoft Dynamics GP?
The approximate cost of Dynamics GP can vary depending on factors like the number of users, additional modules, and infrastructure requirements. On average, it may cost around $50,000 per year for ...
What needs improvement with Microsoft Dynamics GP?
Dynamics GP could be improved in terms of its usability and modernization. As a legacy application, it is not on par with newer ERP systems like Dynamics 365 or SAP. Microsoft's plans to end suppor...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose. Also, more training so customers can utilize the training enablement.
What is your primary use case for SAP S4HANA?
I'm an architect. S/4HANA is an intelligent enterprise. When an organization needs an application or software to run its operations, S/4HANA comes into play. SAP is the market leader in ERP. S/4HAN...
 

Also Known As

Dynamics GP, MS Dynamics GP
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Microsoft Dynamics GP vs. SAP S/4HANA and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.