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Epicor ERP vs Oracle Fusion Cloud ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Epicor ERP customer service receives mixed reviews, with varying account manager quality and inconsistent communication affecting issue resolution.
Sentiment score
4.8
Oracle Fusion Cloud ERP's customer service is improving but faces challenges in speed, communication, and customization support.
 

Room For Improvement

Sentiment score
4.4
Epicor ERP needs enhancements in usability, international financial tools, CRM, cloud, APS, reporting, UI, HR, QC, and training.
Sentiment score
5.2
Oracle Fusion Cloud ERP requires mobile app improvements, better CRM, refined support, pricing clarity, and enhanced integration and flexibility.
 

Scalability Issues

Sentiment score
6.6
Epicor ERP efficiently scales for small to mid-sized enterprises and can support larger firms with proper vendor support.
Sentiment score
8.5
Oracle Fusion Cloud ERP is praised for its scalability, with effective integration and minor challenges in supporting extensive users.
 

Setup Cost

Sentiment score
5.0
Epicor ERP's pricing varies by deployment, with significant initial and annual costs influenced by customization and licensing flexibility.
Sentiment score
7.2
Oracle Fusion Cloud ERP is costly but competitive, with flexible pricing needed for developing countries and additional features.
 

Stability Issues

Sentiment score
8.5
Epicor ERP's stability improved significantly after version 10.2, though non-English versions like Spanish need further enhancements.
Sentiment score
7.5
Oracle Fusion Cloud ERP is highly stable, praised for reliable performance, strong backup options, and high user satisfaction.
 

Valuable Features

Sentiment score
8.3
Epicor ERP offers flexible customization, robust integration, superior traceability, and comprehensive tools for job management, reporting, and analytics.
Sentiment score
8.5
Oracle Fusion Cloud ERP offers flexible, scalable financial management with seamless integration, robust analytics, and enhanced productivity through AI-driven updates.
 

Categories and Ranking

Epicor ERP
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
ERP (16th)
Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
43
Ranking in other categories
Cloud ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Epicor ERP is designed for ERP and holds a mindshare of 3.1%, up 2.0% compared to last year.
Oracle Fusion Cloud ERP, on the other hand, focuses on Cloud ERP, holds 35.1% mindshare, up 27.3% since last year.
ERP
Cloud ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
PR1 - PeerSpot reviewer
A fusion product that excels in multiple facets
The initial setup is easy. It has made life easier compared to other ERPs in the market. Oracle Fusion Cloud ERP offers features like spreadsheet loaders and integration tools that facilitate data migration from legacy systems to the new ERP version. These tools provide a plug-and-play interface, simplifying data input for functional and technical personnel. Earlier, It was a day-to-day job of inserting the data; migration was complex, and keeping track was difficult. Migration and tracking are streamlined with Fusion Cloud ERP, and tasks such as importing and exporting data are more straightforward. I would rate the initial setup a nine out of ten, where one is complex and ten is easy. The availability of connectivity tools, learning resources, and Oracle MetaLink support greatly aids users during implementation. The supportive community, including the Oracle ERP community, provides valuable assistance.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Educational Organization
48%
Computer Software Company
8%
Financial Services Firm
5%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Pricing is competitive, but a platter system similar to SAP's offerings would benefit customers more, allowing for flexible module implementation.
What needs improvement with Oracle ERP Cloud?
Oracle should offer a platter system rather than module-based licensing, similar to what SAP offers, allowing customers to implement only what they need without separate module licenses.
 

Also Known As

Epicor SaaS ERP
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: October 2024.
816,406 professionals have used our research since 2012.