Epicor ERP vs Infor M3 comparison

Epicor and Infor are both solutions in the ERP category. Epicor is ranked #13 with an average rating of 6.9, while Infor is ranked #12 with an average rating of 9.0. Epicor holds a 2.4% mindshare in ERP, compared to Infor’s 2.3% mindshare. Additionally, 83% of Epicor users are willing to recommend the solution, compared to 92% of Infor users who would recommend it.

Epicor ERP

Read 19 Epicor ERP reviews

3,971 Views
3,852 Comparison Views

83% willing to recommend

Infor M3

Read 15 Infor M3 reviews

3,815 Views
3,662 Comparison Views

92% willing to recommend

Epicor ERP

Infor M3

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Infor M3 and Epicor ERP compete in the enterprise resource planning category. Data comparisons indicate that Infor M3 is favored for its industry-specific solutions, whereas Epicor ERP's feature richness presents better value for some businesses.

Features: Infor M3 provides robust multi-site management and is tailored for manufacturing and distribution industries. It excels in handling core functionalities, supply chain management, and offers tools compatible with various verticals. Epicor ERP offers extensive customization options, allowing businesses to tailor the system to their needs. It delivers ease of use, powerful API integration, and comprehensive reporting tools.

Room for Improvement: Infor M3 could benefit from simplified deployment processes and broader customization options. Enhancements in user training and interface updates could improve the user experience. A reduction in setup costs might broaden appeal. Epicor ERP might improve in terms of reducing reliance on multiple databases. Streamlining system updates and refining user interface design could enhance usability. Increasing native integration capabilities could provide further value.

Ease of Deployment and Customer Service: Infor M3 has a complex deployment process, which benefits from industry expertise and is supported by responsive customer service, appreciated for its industry knowledge. Epicor ERP offers a more streamlined deployment process with thorough customer support, often resulting in quicker onboarding and ease of implementation.

Pricing and ROI: Infor M3's higher setup costs are justified by its specialized approach to industry needs, with ROI realized over time through efficiency in complex operations. Epicor ERP, with a competitive pricing structure, promises quicker ROI due to its adaptability and feature usability, making it appealing to businesses seeking lower initial investment and flexibility.

To learn more, read our detailed Epicor ERP vs. Infor M3 Report (Updated: April 2026).

Buyer's Guide

Epicor ERP vs. Infor M3

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Ranking in ERP

13th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infor M3

Ranking in ERP

12th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Activity Based Costing Software (8th)

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Epicor ERP is 2.4%, down from 3.6% compared to the previous year. The mindshare of Infor M3 is 2.3%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
Infor M3	2.3%
Epicor ERP	2.4%
Other	95.3%

ERP

Featured Reviews

Khalid Jalal

Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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Umesh D

Vice President, Delivery at Independent Computer Consulting Group, Incorporated

Maximized industry-specific process efficiency with rapid implementation

The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have seen companies triple their business using Epicor in just a few years."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."

"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."

"The product is stable with a rating of ten."

"It allowed us to organize our inventory more clearly."

"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."

More Epicor ERP pros

"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."

"It's simple to use. You don't need any complex training to use it."

"Overall, I rate Infor M3 nine out of ten for a positive experience."

"Infor M3 has tailor-made packages for each and every industry."

"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."

"The product's initial setup phase is easy."

"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."

"The user interface and user experience were good."

More Infor M3 pros

Cons

"There are some glitches in Epicor ERP."

"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."

"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."

"The inventory module needs to be improved as it is not that easy to use."

"AI and additional improvements could be made."

"Yes, we would get crashes relatively often."

"Epicor's system for measuring the performance of their support organization is fundamentally flawed (it does not ask the type of questions that would encourage the organization to make the type of changes that would truly elevate the organization."

"Everything requires changes, making it similar to developing a new platform from scratch."

More Epicor ERP cons

"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."

"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

"The solution must provide more learning documents."

"From a technology perspective, this is an old solution making it harder to integrate and maintain."

"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."

"Here in Infor M3, you have certain limitations where the main components cannot be modified—you must work around or use bolt-ons."

"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."

"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features."

More Infor M3 cons

Pricing and Cost Advice

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"The initial cost may be a bit high, but the maintenance cost is lower."

"Epicor ERP is an expensive solution."

"User support could be improved as well, as the consultant charges are very high."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"The tool’s licensing is yearly."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"The cost is between $50 and $100 per user annually."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

Healthcare Company

Outsourcing Company

Manufacturing Company

14%

Computer Software Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...

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What needs improvement with Epicor ERP?

I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...

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What is your primary use case for Epicor ERP?

My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...

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What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

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What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

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What advice do you have for others considering Infor M3?

In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...

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Product Reports

Buyer's Guide

Epicor ERP

May 2026

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Buyer's Guide

Infor M3

May 2026

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Also Known As

Epicor SaaS ERP

Infor Lawson M3, Lawson M3

Overview

Epicor ERP streamlines manufacturing management with effective production planning, process automation, and comprehensive integration, offering detailed reporting and real-time analytics.

Epicor ERP delivers ease of use with its powerful APIs and flexible customization options tailored for manufacturing needs. It efficiently manages finance, supply chain, production, planning, and procurement. Despite its complexity, especially in component interaction, and challenges with localization and support response times, Epicor ERP enhances production planning and process automation, ensuring accurate, visible reporting. It does require customization, but its capabilities in job management, quality control, and supply chain management are noteworthy, making it a preferred choice for mid-sized and small enterprises in manufacturing.

What are Epicor ERP's key features?

Ease of Use: Designed for simple navigation and operation.
Powerful APIs: Enables smooth integration with other applications.
Real-Time Analytics: Provides instant insights and data-driven decision-making.
Detailed Reporting: Offers comprehensive reports for various roles.
Customization Flexibility: Adapts to diverse manufacturing requirements.

What benefits should users look for?

Streamlined Operations: Integrates processes from finance to production.
Improved Decision-Making: Leverages real-time analytics and reporting.
Enhanced Planning: Optimizes production planning and scheduling.
Increased Efficiency: Automates processes and reduces errors.
Customizable Solutions: Tailors operations to specific manufacturing needs.

Epicor ERP finds application predominantly in manufacturing, focusing on operations management. Utilized across different versions and industries, including trading and distribution, it addresses finance, supply chain, and production challenges. Companies often need extensive customization, making it suited for mid-sized and small manufacturing enterprises.

Epicor

Infor M3 is a comprehensive ERP solution designed for ease of use and customization, supporting industries like manufacturing, food and beverages, and chemicals with robust functionalities in finance, supply chain, and manufacturing processes.

Infor M3 offers extensive capabilities in managing core business operations for finance, manufacturing, and supply chain management. It features ease of integration with third-party applications, an intuitive interface, and fast implementation using ready-made solutions. Its flexibility makes it suitable for industry-specific requirements, providing detailed insights into manufacturing with reliable data extraction and efficient bug fixes. Used widely in multinational manufacturing setups and distribution sectors across Europe and India, Infor M3 manages processes from invoicing to purchasing, ensuring streamlined business operations.

What are the key features of Infor M3?

Ease of Use: Simplifies operations with an intuitive design.
High Customization: Adjusts to specific business needs.
Integration: Compatible with third-party applications.
Finance Management: Comprehensive GL tool for accounting.
Supply Chain: Efficiently manages procurement and logistics.
Manufacturing Insights: Provides detailed process analytics.

What benefits should users look for when evaluating Infor M3?

Streamlined Implementation: Rapid deployment minimizes downtime.
Improved Business Intelligence: Data-driven decision support.
User-Friendly Design: Enhances operational efficiency.
Industry-Specific Adaptability: Suits diverse sectors.
Reliable Performance: Consistent bug fixes enhance functionality.

Infor M3 is particularly beneficial within manufacturing, food and beverage, and chemical industries for planning, procurement, and warehousing needs. Integrated with third-party tools, it is favored by multinational enterprises for tasks ranging from invoicing to purchasing, across regions such as Europe and India. Users often seek better integration, industry-standard features, and improved procurement and supply chain capabilities, alongside a demand for enhanced security measures and easier online documentation.

Infor

Sample Customers

Information Not Available

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Buyer's Guide

Epicor ERP vs. Infor M3

April 2026

Free Report: Epicor ERP vs. Infor M3

Find out what your peers are saying about Epicor ERP vs. Infor M3 and other solutions. Updated: April 2026.

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