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Epicor ERP vs Infor M3 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Infor M3
Ranking in ERP
12th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Activity Based Costing Software (8th)
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of Epicor ERP is 3.2%, up from 2.1% compared to the previous year. The mindshare of Infor M3 is 4.8%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
Pravinkumar Bhandare - PeerSpot reviewer
The solution is a reliable, stable, and cost-saving ERP
Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The ability to deploy a generic implementation without advanced customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Real-time results make for faster decision making."
"Dashboards and Business Activity Query are very useful."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"The product's initial setup phase is easy."
"It's simple to use. You don't need any complex training to use it."
"The most valuable feature of the solution is that it is highly customizable."
"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"provides all modules, supply chain, HR - it's good for management."
"M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
 

Cons

"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"I would like to see a better reporting tool."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"There are some glitches in Epicor ERP."
"Right now, it doesn't really have a good cloud story."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The tool should provide a better user interface."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"Its initial setup was probably complex, but it is a very good system."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"The implementation could be simplified, it's complex."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
 

Pricing and Cost Advice

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"User support could be improved as well, as the consultant charges are very high."
"The initial cost may be a bit high, but the maintenance cost is lower."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"Epicor ERP is an expensive solution."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"The tool’s licensing is yearly."
"The cost is between $50 and $100 per user annually."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
7%
Retailer
6%
Computer Software Company
13%
Manufacturing Company
12%
Wholesaler/Distributor
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Infor M3?
The product's initial setup phase is easy.
What needs improvement with Infor M3?
I haven't received any complaints from the customers' end related to the product. The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from ...
What is your primary use case for Infor M3?
In my company, I use the tool for back-end data or to control the entries in the back-end database. My company also extracts data, after which it gets pushed to the data lake and data fabric, and t...
 

Comparisons

 

Also Known As

Epicor SaaS ERP
Infor Lawson M3, Lawson M3
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
Find out what your peers are saying about Epicor ERP vs. Infor M3 and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.