Epicor ERP vs Infor M3 comparison

Why PeerSpot?

Epicor and Infor are both solutions in the ERP category. Epicor is ranked #10 with an average rating of 6.8, while Infor is ranked #11 with an average rating of 9.0. Epicor holds a 2.3% mindshare in ERP, compared to Infor’s 2.0% mindshare. Additionally, 83% of Epicor users are willing to recommend the solution, compared to 92% of Infor users who would recommend it.

Epicor ERP

Read 19 Epicor ERP reviews

5,027 Views
4,876 Comparison Views

83% willing to recommend

Infor M3

Read 15 Infor M3 reviews

4,815 Views
4,622 Comparison Views

92% willing to recommend

Epicor ERP

Infor M3

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Infor M3 and Epicor ERP compete in the enterprise resource planning category. Data comparisons indicate that Infor M3 is favored for its industry-specific solutions, whereas Epicor ERP's feature richness presents better value for some businesses.

Features: Infor M3 provides robust multi-site management and is tailored for manufacturing and distribution industries. It excels in handling core functionalities, supply chain management, and offers tools compatible with various verticals. Epicor ERP offers extensive customization options, allowing businesses to tailor the system to their needs. It delivers ease of use, powerful API integration, and comprehensive reporting tools.

Room for Improvement: Infor M3 could benefit from simplified deployment processes and broader customization options. Enhancements in user training and interface updates could improve the user experience. A reduction in setup costs might broaden appeal. Epicor ERP might improve in terms of reducing reliance on multiple databases. Streamlining system updates and refining user interface design could enhance usability. Increasing native integration capabilities could provide further value.

Ease of Deployment and Customer Service: Infor M3 has a complex deployment process, which benefits from industry expertise and is supported by responsive customer service, appreciated for its industry knowledge. Epicor ERP offers a more streamlined deployment process with thorough customer support, often resulting in quicker onboarding and ease of implementation.

Pricing and ROI: Infor M3's higher setup costs are justified by its specialized approach to industry needs, with ROI realized over time through efficiency in complex operations. Epicor ERP, with a competitive pricing structure, promises quicker ROI due to its adaptability and feature usability, making it appealing to businesses seeking lower initial investment and flexibility.

To learn more, read our detailed Epicor ERP vs. Infor M3 Report (Updated: September 2026).

Buyer's Guide

Epicor ERP vs. Infor M3

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Ranking in ERP

10th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infor M3

Ranking in ERP

11th

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Activity Based Costing Software (9th)

Mindshare comparison

As of October 2026, in the ERP category, the mindshare of Epicor ERP is 2.3%, down from 3.3% compared to the previous year. The mindshare of Infor M3 is 2.0%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
Epicor ERP	2.3%
Infor M3	2.0%
Other	95.7%

ERP

Featured Reviews

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Improves operational efficiency and data discipline but struggles with localization and complex planning

I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. From the localization perspective, there is quite a good amount of work to be done. In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations. Analytics are not being used, and the standard reports are not that great, so management reports are being built independently. Technical support from Epicor ERP could be better. The issue with support is in terms of response time as well as quality.

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Umesh D

Vice President, Delivery at Independent Computer Consulting Group, Incorporated

Maximized industry-specific process efficiency with rapid implementation

The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has helped control operations in our Storage and Distribution Center, including processes such as Product reception, Inventory, Quality and inspection management, Shipping, General ledger, and Invoicing."

"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."

"The product enables users to customize their dashboards and reports."

"Real-time results make for faster decision making, but not as fast as we want due to internal processes."

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

"The ability to deploy through a generic implementation with proper configuration."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"It allowed us to organize our inventory more clearly."

More Epicor ERP pros

"The most valuable feature of the solution is that it is highly customizable."

"Its ease of use is most valuable; inquiries are transparent, and it shows good information on each screen so we don't have to go to 14 different screens to find out about one item, which is a big advantage."

"The solution provides all modules, supply chain, HR - it's good for management."

"Infor M3 has ready-made processes, which provide the best workflows."

"The product's initial setup phase is easy."

"Infor M3 has tailor-made packages for each and every industry."

"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."

"The user interface and user experience were good."

More Infor M3 pros

Cons

"The inventory module needs to be improved as it is not that easy to use."

"The tool should provide a better user interface."

"Epicor's system for measuring the performance of their support organization is fundamentally flawed (it does not ask the type of questions that would encourage the organization to make the type of changes that would truly elevate the organization."

"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."

"There needs to be a better POS. Epicor offers a third-party POS which is expensive."

"Epicor doesn't really have a proper cloud solution there, although they claim they do."

"Yes, we would get crashes relatively often."

"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."

More Epicor ERP cons

"The solution is stable but not agile."

"Its initial setup was probably complex, but it is a very good system."

"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."

"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."

"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."

"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."

"Improvements could be made in security and scalability."

"The configuration appears to have been designed around theory rather than practice."

More Infor M3 cons

Pricing and Cost Advice

"The initial cost may be a bit high, but the maintenance cost is lower."

"User support could be improved as well, as the consultant charges are very high."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"Epicor ERP is an expensive solution."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."

"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."

"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."

"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."

"The cost is between $50 and $100 per user annually."

"The tool’s licensing is yearly."

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Top Industries

By visitors reading reviews

Manufacturing Company

19%

Outsourcing Company

11%

Construction Company

Healthcare Company

Manufacturing Company

14%

Comms Service Provider

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...

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What needs improvement with Epicor ERP?

See all answers

What is your primary use case for Epicor ERP?

My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...

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What needs improvement with Infor M3?

Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...

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What is your primary use case for Infor M3?

Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...

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What advice do you have for others considering Infor M3?

In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...

See all answers

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Compared 17% of the time

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Compared 13% of the time

Infor CloudSuite vs Infor M3

Compared 11% of the time

Infor Distribution SX.e vs Infor M3

Compared 7% of the time

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Product Reports

Buyer's Guide

Epicor ERP

October 2026

Download Epicor ERP product report

Buyer's Guide

Infor M3

October 2026

Download Infor M3 product report

Also Known As

Epicor SaaS ERP

Infor Lawson M3, Lawson M3

Overview

Epicor ERP streamlines manufacturing management with effective production planning, process automation, and comprehensive integration, offering detailed reporting and real-time analytics.

Epicor ERP delivers ease of use with its powerful APIs and flexible customization options tailored for manufacturing needs. It efficiently manages finance, supply chain, production, planning, and procurement. Despite its complexity, especially in component interaction, and challenges with localization and support response times, Epicor ERP enhances production planning and process automation, ensuring accurate, visible reporting. It does require customization, but its capabilities in job management, quality control, and supply chain management are noteworthy, making it a preferred choice for mid-sized and small enterprises in manufacturing.

What are Epicor ERP's key features?

Ease of Use: Designed for simple navigation and operation.
Powerful APIs: Enables smooth integration with other applications.
Real-Time Analytics: Provides instant insights and data-driven decision-making.
Detailed Reporting: Offers comprehensive reports for various roles.
Customization Flexibility: Adapts to diverse manufacturing requirements.

What benefits should users look for?

Streamlined Operations: Integrates processes from finance to production.
Improved Decision-Making: Leverages real-time analytics and reporting.
Enhanced Planning: Optimizes production planning and scheduling.
Increased Efficiency: Automates processes and reduces errors.
Customizable Solutions: Tailors operations to specific manufacturing needs.

Epicor ERP finds application predominantly in manufacturing, focusing on operations management. Utilized across different versions and industries, including trading and distribution, it addresses finance, supply chain, and production challenges. Companies often need extensive customization, making it suited for mid-sized and small manufacturing enterprises.

Epicor

Infor M3 is a comprehensive ERP solution designed for ease of use and customization, supporting industries like manufacturing, food and beverages, and chemicals with robust functionalities in finance, supply chain, and manufacturing processes.

Infor M3 offers extensive capabilities in managing core business operations for finance, manufacturing, and supply chain management. It features ease of integration with third-party applications, an intuitive interface, and fast implementation using ready-made solutions. Its flexibility makes it suitable for industry-specific requirements, providing detailed insights into manufacturing with reliable data extraction and efficient bug fixes. Used widely in multinational manufacturing setups and distribution sectors across Europe and India, Infor M3 manages processes from invoicing to purchasing, ensuring streamlined business operations.

What are the key features of Infor M3?

Ease of Use: Simplifies operations with an intuitive design.
High Customization: Adjusts to specific business needs.
Integration: Compatible with third-party applications.
Finance Management: Comprehensive GL tool for accounting.
Supply Chain: Efficiently manages procurement and logistics.
Manufacturing Insights: Provides detailed process analytics.

What benefits should users look for when evaluating Infor M3?

Streamlined Implementation: Rapid deployment minimizes downtime.
Improved Business Intelligence: Data-driven decision support.
User-Friendly Design: Enhances operational efficiency.
Industry-Specific Adaptability: Suits diverse sectors.
Reliable Performance: Consistent bug fixes enhance functionality.

Infor M3 is particularly beneficial within manufacturing, food and beverage, and chemical industries for planning, procurement, and warehousing needs. Integrated with third-party tools, it is favored by multinational enterprises for tasks ranging from invoicing to purchasing, across regions such as Europe and India. Users often seek better integration, industry-standard features, and improved procurement and supply chain capabilities, alongside a demand for enhanced security measures and easier online documentation.

Infor

Sample Customers

Information Not Available

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace

Buyer's Guide

Epicor ERP vs. Infor M3

September 2026

Free Report: Epicor ERP vs. Infor M3

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