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Epicor ERP vs Infor M3 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
12th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Infor M3
Ranking in ERP
11th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
15
Ranking in other categories
Activity Based Costing Software (8th)
 

Mindshare comparison

As of July 2026, in the ERP category, the mindshare of Epicor ERP is 2.4%, down from 3.6% compared to the previous year. The mindshare of Infor M3 is 2.3%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Infor M32.3%
Epicor ERP2.4%
Other95.3%
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Automation reduces manual processes and enhances operational efficiency
Almost all the features are useful, from procurement to manufacturing, as they are interconnected and useful. The procurement process stands out particularly. We have been able to implement customizations to meet our approval processes, making it easier to get PO approvals and requests approved. Having multiple people approve before a PO is completed is streamlined, and the system is easy to customize and modify. The system has reduced many manual processes, and we have automated several processes in Epicor ERP, allowing bots to run some processes without manual intervention. The system has enhanced accuracy, especially when the base data is correct and automation can read the data properly. The accuracy is above 90%, and when errors occur, automation informs users quickly before posting items to the GL. Epicor ERP has harmonized our processes and provides significant visibility in reporting. The internal reports of Epicor ERP have been instrumental in strategic planning.
UD
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Maximized industry-specific process efficiency with rapid implementation
The best features of Infor M3 are the micro-vertical and industry ready-made solutions rather than generic solutions. They have ready-made solutions ready, so the implementation of the process discovery happens very fast. It won't take more than two months, and if the process is very simple and they adopt the standard, it may happen within five weeks, covering the implementation cycle which will finish within seven to eight months. Most of the time, it helps streamline business processes; maybe some processes such as unique subcontracting vary by continent or job work, which could be different due to legal compliance. Other than that, everything helps because the processes are very much streamlined. Everywhere you have a check and maker concept, there is a workflow, and all those things are there; document management is also very simple. You can drag and drop the reports. The workflow feature is very good and flexible, working with multi-level authorization and all those capabilities. Apart from that, the GUI interface screens are really good. Users can design their own workspace based on the roles, and there are roles-based security options, with many roles available that you need not define—you can just tweak them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Dashboards and Business Activity Query are very useful."
"It has helped control operations in our Storage and Distribution Center, including processes such as Product reception, Inventory, Quality and inspection management, Shipping, General ledger, and Invoicing."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."
"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"Epicor ERP is an easy-to-use solution."
"Overall, I rate Infor M3 nine out of ten for a positive experience."
"It's simple to use. You don't need any complex training to use it."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"Infor M3 has ready-made processes, which provide the best workflows."
"Its ease of use is most valuable; inquiries are transparent, and it shows good information on each screen so we don't have to go to 14 different screens to find out about one item, which is a big advantage."
"The user interface and user experience were good."
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."
"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."
 

Cons

"Right now, it doesn't really have a good cloud story."
"Epicor's system for measuring the performance of their support organization is fundamentally flawed (it does not ask the type of questions that would encourage the organization to make the type of changes that would truly elevate the organization."
"Epicor doesn't really have a proper cloud solution there, although they claim they do."
"The inventory module needs to be improved as it is not that easy to use."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"There are some glitches in Epicor ERP."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"The solution must provide more learning documents."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
"Here in Infor M3, you have certain limitations where the main components cannot be modified—you must work around or use bolt-ons."
"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."
 

Pricing and Cost Advice

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"User support could be improved as well, as the consultant charges are very high."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The initial cost may be a bit high, but the maintenance cost is lower."
"Epicor ERP is an expensive solution."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"The cost is between $50 and $100 per user annually."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"The tool’s licensing is yearly."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Outsourcing Company
7%
Healthcare Company
7%
Construction Company
7%
Manufacturing Company
14%
Computer Software Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
What needs improvement with Infor M3?
Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...
What is your primary use case for Infor M3?
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...
What advice do you have for others considering Infor M3?
In Microsoft, it is easier to work due to its .NET technology and hybrid architecture, but Infor M3 is more structured, requiring in-depth knowledge of its rules and table names. I think they shoul...
 

Comparisons

 

Also Known As

Epicor SaaS ERP
Infor Lawson M3, Lawson M3
 

Overview

 

Sample Customers

Information Not Available
Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
Find out what your peers are saying about Epicor ERP vs. Infor M3 and other solutions. Updated: June 2026.
906,418 professionals have used our research since 2012.