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Epicor ERP vs Infor M3 comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Epicor ERP
Ranking in ERP
14th
Average Rating
7.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Infor M3
Ranking in ERP
12th
Average Rating
8.2
Number of Reviews
13
Ranking in other categories
Activity Based Costing Software (8th)
 

Mindshare comparison

As of September 2024, in the ERP category, the mindshare of Epicor ERP is 2.9%, up from 1.9% compared to the previous year. The mindshare of Infor M3 is 4.0%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

WC
Sep 22, 2023
The product is flexible and easy to use, but the user interface must be improved
I have worked with SAP A1, some proprietary software, and some small ERP systems. SAP is a bit more complex. Compared to SAP, Epicor has an easy configuration. With SAP, we have to do a good number of setups before we can set the requirements. We need to get many people to update things before we can get it to work properly. For Epicor, we can do the bare minimum. It still works. If we need more results, we need to input more parameters. It’s not complex. The operations and the logic are fundamentally different. SAP has a better user interface. It provides its own Workbench. Epicor is not as advanced as S/4HANA. Microsoft Dynamics 365 provides good presentations.
Pravinkumar Bhandare - PeerSpot reviewer
Jan 23, 2023
The solution is a reliable, stable, and cost-saving ERP
Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP is an easy-to-use solution."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"The product enables users to customize their dashboards and reports."
"The ability to deploy a generic implementation without advanced customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Infor M3 has tailor-made packages for each and every industry."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"It's simple to use. You don't need any complex training to use it."
"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."
"It's very stable, and it handles all types of industrial and manufacturing businesses in very good ways. I've found it to be easy."
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth."
"The product's initial setup phase is easy."
"The most valuable feature of the solution is that it is highly customizable."
 

Cons

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"I would like to see a better reporting tool."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"There are some glitches in Epicor ERP."
"Right now, it doesn't really have a good cloud story."
"A number of bugs in 9.05 were only fixed in 10."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"The implementation could be simplified, it's complex."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"We can't make modifications to fit the client's requirements."
"The solution is stable but not agile."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"The solution must provide more learning documents."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
 

Pricing and Cost Advice

"Epicor ERP is an expensive solution."
"User support could be improved as well, as the consultant charges are very high."
"The initial cost may be a bit high, but the maintenance cost is lower."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"The tool’s licensing is yearly."
"The cost is between $50 and $100 per user annually."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
11%
Retailer
8%
Healthcare Company
7%
Computer Software Company
15%
Manufacturing Company
12%
Wholesaler/Distributor
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use Epicor ERP for our total business operation.
What do you like most about Infor M3?
The product's initial setup phase is easy.
What needs improvement with Infor M3?
I haven't received any complaints from the customers' end related to the product. The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from ...
What is your primary use case for Infor M3?
In my company, I use the tool for back-end data or to control the entries in the back-end database. My company also extracts data, after which it gets pushed to the data lake and data fabric, and t...
 

Comparisons

 

Also Known As

Epicor SaaS ERP
Infor Lawson M3, Lawson M3
 

Learn More

 

Overview

 

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
Find out what your peers are saying about Epicor ERP vs. Infor M3 and other solutions. Updated: September 2024.
801,634 professionals have used our research since 2012.