Oracle E-Business Suite and Infor M3 are competitors in the ERP market. Oracle E-Business Suite generally has the upper hand in terms of integration capabilities, while Infor M3 excels in ease of use and specialized vertical integration, particularly for manufacturing and supply chains.
Features: Oracle E-Business Suite offers comprehensive integration and stability across HR, finance, and customer service, allowing for seamless management and customization across industries. The integration between modules is particularly strong, enabling unified management of critical business areas. Infor M3 is noted for its stable and user-friendly interface, with specialized integration for manufacturing and supply chain operations. Its customization capabilities are appreciated for aligning with diverse business needs.
Room for Improvement: Oracle E-Business Suite could enhance user experience by modernizing its interface and simplifying configurations. Users report issues with the high cost and complexity of module support and integration. Infor M3 users seek better documentation, training resources, and improved support for procurement and business intelligence. It also faces challenges in industry-specific configuration and third-party integration.
Ease of Deployment and Customer Service: Oracle E-Business Suite is primarily on-premises with some cloud options, but deployment is often complex and lengthy. Its customer service is reliable but sometimes slow. Infor M3 offers both cloud and on-premises options with a simpler deployment process and generally higher-rated customer service due to consistent and knowledgeable support.
Pricing and ROI: Oracle E-Business Suite is expensive, posing challenges for small and mid-sized businesses due to licensing complexities and high long-term costs, though it delivers significant ROI through enhanced efficiency. Infor M3 provides more affordable pricing than some tier-one products, offering competitive pricing structures and good ROI due to operational streamlining, especially in manufacturing and supply chain industries.
There have definitely been issues there, especially compared to the costs that you pay for the support.
I'd like to see Oracle continue to optimize it by making it faster.
Currently, we are roughly about a terabyte of data using it and have had no problems scaling it for our needs.
We haven't had any issues with crashing or downtimes or anything due to the product.
For us, the Finance module is the most valuable piece of E-Business Suite.
Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.
Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.
Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.
Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.
Below are some of the valuable features of popular application offerings available within Oracle EBS:
Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:
Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:
Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:
Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.
Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:
Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.
Reviews from Real Users:
Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”
Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “
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