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Oracle E-Business Suite pros and cons

Vendor: Oracle

3.9 out of 5

151 reviews
88% willing to recommend

3,878 followers

Pros & Cons summary

Oracle E-Business Suite combines financial management with robust security, offering scalability and customization, crucial for evolving business needs. Despite older technologies leading to technical debt and frequent complex updates, its integration capabilities ensure data coherence across departments. However, it faces challenges with weak automation, high costs, and integration issues, limiting seamless data transfer. Many praise its reliable support and essential role in global operations, though its drawbacks pose significant buyer considerations.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Oracle E-Business Suite offers integrated modules that streamline processes from order to cash and procure to pay, enhancing flexibility and automation.

Financial management is robust with features for quick financial closing, accurate calculations, and seamless ledger integrations.

It provides comprehensive support for government financial management through its Governmental Fiscal Management Information Systems (GFMIS) capabilities.

The application scales efficiently, supports extensive customizations, and allows for significant configurational flexibility which adapts to diverse business needs.

Oracle E-Business Suite's technical support is highly rated, ensuring reliable assistance for users worldwide.

CONS

Oracle E-Business Suite is considered outdated, relying on older technologies, contributing to substantial technical debt.

Automation and integration need improvement, particularly the integration layer to make the solution more robust and modern.

Oracle E-Business Suite's on-site cloud support is described as slow and unresponsive, and product support needs to be significantly improved.

Reporting capabilities and data extraction features are lacking; improvements are necessary to keep up with modern reporting standards.

Implementing and maintaining Oracle E-Business Suite is expensive due to high licensing costs, and managing complex initial setups is a noted challenge.

Oracle E-Business Suite Pros review quotes

EA

ErmanArslan, Oracle ACE

Sr. Director, Systems & Databases at Gtech

Mar 25, 2020

EBS has lots of application families and lots of features. It is modular in deployment and flexible enough to let the customer increase the built-in capabilities and enable new applications when needed. These are very important things at hand in case there will be a need to expand the product capabilities and/or implement new projects.

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reviewer1565889

Information Technology Manager at a transportation company with 1,001-5,000 employees

Apr 29, 2021

There is essentially one solution for every industry within Oracle — you won't require a third-party solution.

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Finance Professional at a aerospace/defense firm with 1,001-5,000 employees

May 16, 2016

The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process.

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Oracle E-Business Suite

Free Report: Oracle E-Business Suite Reviews and More

Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

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reviewer1956684

Deputy Chief Operating Officer at a energy/utilities company with 201-500 employees

Sep 8, 2022

What we like about Oracle E-Business Suite is that we didn't find any issues with it. In the Indian market, the subscription solutions aren't that suitable, even in terms of the complexity of the regulations, taxes, etc., so that's why we had to go for an on-premise solution that's hosted on the cloud, and we're happy with Oracle E-Business Suite. We also like that Oracle E-Business Suite is quite flexible, and we've also built some bolt-ons and they're working fine.

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reviewer1505316

Managing Partner at a tech services company with 51-200 employees

Feb 18, 2021

It's highly customizable.

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Kopano Ramaphoi

Consultant at SmartCloud

Mar 14, 2022

Really scalable business application suite with good technical support and straightforward patching.

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GI

Senior Information Technology Specialist at Oilfields Supply Center Ltd

Jun 21, 2020

Great finance modules and customization.

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Head of IT Operations at Fatima Group

Dec 16, 2022

I like the automation and integration features of Oracle E-Business Suite.

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reviewer1345677

Senior Manager / IT Planning & Architecture Services at a comms service provider with 10,001+ employees

Jun 30, 2022

Oracle EBS adapts to our business rules, so we don't have to change them, whereas SAP is rigid. We need to change our business rules to implement SAP. Oracle's reporting is also excellent and it's easier for our technical team to customize the solution compared to SAP, Microsoft Dynamics, and other products.

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Head of IT Operations at Fatima Group

Aug 19, 2020

As we have been using this for the past nine years we have had the opportunity to explore the product. Really everything has worked well and all the modules are very good.

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Oracle E-Business Suite Cons review quotes

EA

ErmanArslan, Oracle ACE

Sr. Director, Systems & Databases at Gtech

Mar 25, 2020

Administration takes some effort. Administrating the technology stack is not so complex but application aware database administration and following the new methodologies like online patching can be a little complex and time consuming. Oracle should ease the administrators jobs and do some innovation on this administration area as well. Oracle Autonomous Database is Oracle's leading technology these days. Using a similar approach, application stack may become a little more self-managing.

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reviewer1565889

Information Technology Manager at a transportation company with 1,001-5,000 employees

Apr 29, 2021

Oracle E-Business Suite uses an old technology (Forms), which is Java-based.

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Finance Professional at a aerospace/defense firm with 1,001-5,000 employees

May 16, 2016

It is still a little outdated as far as what we consider a twenty-first century software. You're still using Oracle forms, that sort of thing.

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Oracle E-Business Suite

Free Report: Oracle E-Business Suite Reviews and More

Learn what your peers think about Oracle E-Business Suite. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

816,406 professionals have used our research since 2012.

reviewer1956684

Deputy Chief Operating Officer at a energy/utilities company with 201-500 employees

Sep 8, 2022

Oracle E-Business Suite is a bit outdated because it's been developed more than ten years ago, and this is an area for improvement. My team is still getting used to the solution, so there could still be some features that have not been enabled or features my team isn't aware of yet. There have been issues with the Treasury module of Oracle E-Business Suite, so this is another area for improvement. My company hasn't decided yet on whether to implement the Treasury module or just go with another solution. Another room for improvement in Oracle E-Business Suite is the design, as it needs to be optimized based on usage patterns. What I'd like added in the next release of Oracle E-Business Suite is the time attribute. The solution still has dashboards being rolled out, so the time attribute could already be there or is still in the process of implementation. I also didn't find much use for the Projects module based on my company's requirements. The integration of Oracle E-Business Suite with the rest of the Oracle tools isn't very tight as well, but it could be because of customizations here in India, where the integrations work seamlessly everywhere, except in India. You'll find gaps because of customizations in India which are very, very irritating. For example, if a procurement is moving in the system then all the data has to move from one module to the other, but in the Oracle E-Business Suite Procurement module, you'll notice breaks or gaps that require you to manually transfer that data, so I'd like this improved in the next release of the solution.

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reviewer1505316

Managing Partner at a tech services company with 51-200 employees

Feb 18, 2021

Some of my clients report that the overall ease of use could be simplified.

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Kopano Ramaphoi

Consultant at SmartCloud

Mar 14, 2022

The on-premises version of this solution can be difficult to expand, compared to its cloud version. The on-premises version is also more limited, versus the cloud version that has a lot of improvements. Maintaining this solution is also too costly.

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GI

Senior Information Technology Specialist at Oilfields Supply Center Ltd

Jun 21, 2020

Not user friendly.

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Head of IT Operations at Fatima Group

Dec 16, 2022

A downside of Oracle E-Business Suite is its interface because it's less user-friendly than the latest cloud solutions. As an organization, Oracle now has more interest in cloud applications, so nowadays, it doesn't focus much on Oracle E-Business Suite, an on-premises solution, so this is another downside.

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reviewer1345677

Senior Manager / IT Planning & Architecture Services at a comms service provider with 10,001+ employees

Jun 30, 2022

Oracle is easy to implement at a new organization like ours, but it might be more challenging for an established organization with more rules and policies in place.

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Head of IT Operations at Fatima Group

Aug 19, 2020

Oracle is not keeping up on development of the on-premises version of this product as they are concentrating on cloud solutions.

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Show 10 more reviews (out of 88)

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Product Categories

Product Categories

Field Service Management

Activity Based Costing Software

Benefits Administration

Enterprise Resource Planning for Manufacturing

Product Configuration and Quoting

Popular Comparisons

Popular Comparisons

SAP ERP vs Oracle E-Business Suite

SAP S/4HANA vs Oracle E-Business Suite

PeopleSoft vs Oracle E-Business Suite

Microsoft Dynamics 365 Business Central vs Oracle E-Business Suite

Microsoft Dynamics AX vs Oracle E-Business Suite

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IFS Cloud Platform vs Oracle E-Business Suite

Infor M3 vs Oracle E-Business Suite

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