We haven't done any implementation in the last ten years. That said, we did upgrade it in 2017-16 to the latest version and it was quite okay. It was complex yet not too much. I'd rate it three and a half out of five in terms of ease of setup.
In the ERP software market, Oracle E-Business Suite and JD Edwards World are key competitors. Oracle E-Business Suite holds an advantage in adaptability and module integration, while JD Edwards World is noted for its simplicity and affordability.
Features: Oracle E-Business Suite offers comprehensive business management with robust integration across finance and HR modules, along with modular deployment that appeals to larger organizations. It supports customization and extensions to adapt to complex business needs. JD Edwards World provides core functionalities with ease of use and traceability customization, making it efficient for users who prefer straightforward business processes.
Room for Improvement: Oracle E-Business Suite needs to modernize its user interface and improve configuration complexity and customization demands. Users report slow reporting and a lack of mobile integration. JD Edwards World requires enhanced training and documentation, better integration with other databases, and competitive pricing adjustments.
Ease of Deployment and Customer Service: Oracle E-Business Suite supports diverse deployment options, including public, private, hybrid, and on-premises solutions, offering flexibility but sometimes leading to complex setups. Its customer service is well-rated but inconsistent depending on region. JD Edwards World primarily offers on-premises and private cloud solutions, receiving positive customer service feedback but with occasional support delays.
Pricing and ROI: Oracle E-Business Suite is expensive, particularly for small to mid-sized businesses, with complex licensing. Despite high costs, it promises good ROI through operational efficiencies. JD Edwards World is more affordable, though it may involve higher implementation and renewal costs, offering value for businesses seeking basic ERP functions at a reasonable price.
Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.
Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.
Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.
Below are some of the valuable features of popular application offerings available within Oracle EBS:
Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:
Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:
Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:
Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.
Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:
Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.
Reviews from Real Users:
Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”
Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “
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