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Epicor ERP vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), Activity Based Costing Software (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Epicor ERP is 3.3%, up from 2.2% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.6%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dashboards and Business Activity Query are very useful."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"Epicor ERP is an easy-to-use solution."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"The ability to deploy a generic implementation without advanced customization."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The GL and FAH modules have become real-deal players for an organization with many legacy systems that handle transactions and where there is a need to create accounting from these transactions."
"It provides a well-centered database that is feature rich."
"The most valuable features are straight-through processing because we need to make sure that we have a good end-to-end process."
"The procure-to-pay is core to our business and relevant to us."
"The technical support for the solution was very good."
"The most valuable features of Oracle E-Business Suite are all the 15 to 20 modules. We use them on a day-to-day basis."
"The implementation of Oracle E-Business Suite is easy."
"The customer gets a better cost calculation and an integrated system between departments."
 

Cons

"Right now, it doesn't really have a good cloud story."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"I would like to see a better reporting tool."
"The tool should provide a better user interface."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"We need more user-friendly fast formulas for all HRMS modules."
"More flexibility in configuration related to the Payroll module, in order to easily implement the local legislation."
"Movement of CIP Inventory cannot be monitored in Inventory module when we are using the CIP Account or movement of CIP Inventory in Asset module, which is not flexible like Inventory module."
"The initial setup is complex."
"There are always some bugs and missing patches."
"It would be great to see Oracle E-Business Suite become less dependent on the SAO solution, which is an integration solution for Oracle platforms."
"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks."
"The interface is pretty old."
 

Pricing and Cost Advice

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"Epicor ERP is an expensive solution."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"User support could be improved as well, as the consultant charges are very high."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The initial cost may be a bit high, but the maintenance cost is lower."
"It costs too much."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"We pay about $300 a year in order to license the solution."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
"Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
"The licensing cost of Oracle E-Business Suite is quite competitive. It's quite flexible, so it can be adapted to the requirements of my company. For confidentiality purposes, I'm unable to disclose how much Oracle E-Business Suite costs, but I'm rating its cost as eight out of ten."
"This is a highly-priced application and would not be affordable for small or medium business domains."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
11%
Retailer
6%
Construction Company
6%
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

Epicor SaaS ERP
Oracle EBS, OEBS
 

Overview

 

Sample Customers

Information Not Available
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Epicor ERP vs. Oracle E-Business Suite and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.