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Bitrix24 vs ClickUp comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
15th
Average Rating
7.4
Number of Reviews
20
Ranking in other categories
CRM (16th), Enterprise Social Software (7th)
ClickUp
Ranking in Project Management Software
11th
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Project Management Software category, the mindshare of Bitrix24 is 2.3%, up from 1.7% compared to the previous year. The mindshare of ClickUp is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the solution's ability to customize workflows."
"Collaboration and CRM are the most valuable features of Bitrix24."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"It's a very easy-to-use product."
"The simplicity of the tool is valuable because it has categories and subcategories."
"The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency."
"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."
"It gives reminders for important project dates and when a particular task is about to close."
"ClickUp optimizes task assignments with its user-friendly interface and plethora of options."
"Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"We can update tasks and track projects."
 

Cons

"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"The solution's open channel and contact center could be improved."
"We need full ERP integration to take all our processes in one platform."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The solution’s performance could be made faster."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"ClickUp could improve by streamlining its functions and organizing them better for easier access."
"I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop."
"ClickUp's interface needs improvement."
"ClickUp could improve its documentation section."
"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."
"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."
"The product is not user-friendly."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
 

Pricing and Cost Advice

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The pricing for this program is reasonable."
"The solution's pricing is quite average and not expensive."
"Price-wise, it is a very cheap solution."
"Licenses are cheap compared to other solutions."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"I use the free version."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"The product’s cost is high."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"It's very affordable."
"The product has good pricing."
"ClickUp is affordable."
"ClickUp's pricing is as per market standards."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
12%
Financial Services Firm
8%
Retailer
8%
Computer Software Company
19%
Healthcare Company
15%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
The solution's user interface is complex and has a steep learning curve. You can't easily find the features that you are looking for.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
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Find out what your peers are saying about Bitrix24 vs. ClickUp and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.