We performed a comparison between Bitrix24 and ClickUp based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"It is easy to use and very stable."
"The technical support was intuitive and had good documentation."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"I am impressed with the solution's ability to customize workflows."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"Collaboration and CRM are the most valuable features of Bitrix24."
"The simplicity of the tool is valuable because it has categories and subcategories."
"The product has an efficient design."
"It is a scalable solution. I would rate it a ten out of ten."
"The most interesting feature is the ability to share what you are working on with an external entity. The customer has direct visibility on what is being done on a particular project and this provides a lot of transparency."
"The most valuable feature of ClickUp is its AI recommendation."
"Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier."
"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."
"I am currently exploring ClickUp AI, which I think is very good."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The client interface is not very user-friendly."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The stability could be improved."
"Bitrix24’s interface needs to be improved."
"The solution's open channel and contact center could be improved."
"The tool is not user-friendly."
"ClickUp's interface needs improvement."
"I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"ClickUp doesn't have a roadmap vision and a proper way of planning."
"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."
"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
Bitrix24 is ranked 12th in Project Management Software with 18 reviews while ClickUp is ranked 13th in Project Management Software with 15 reviews. Bitrix24 is rated 7.4, while ClickUp is rated 7.8. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of ClickUp writes "A stable solution that offers it users a choice to opt for a streamlined approach to task management ". Bitrix24 is most compared with Zoho CRM, Asana, Odoo, Microsoft Dynamics CRM and Microsoft Project, whereas ClickUp is most compared with Microsoft Project, Jira and Broadcom Clarity . See our Bitrix24 vs. ClickUp report.
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