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ClickUp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of March 2025, in the Project Management Software category, the mindshare of ClickUp is 1.9%, up from 1.4% compared to the previous year. The mindshare of Jira is 8.9%, up from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, I rate the solution a ten out of ten."
"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."
"The tool is pretty intuitive."
"The most valuable feature of ClickUp is its AI recommendation."
"It is a useful tool for office management. The solution includes automation and makes it easy to share information with teams. I like its automation ability, which helps automate workflows."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"It is a scalable solution. I would rate it a ten out of ten."
"I am currently exploring ClickUp AI, which I think is very good."
"The most valuable feature is the full integration between Work management, Source code management, and Test Automation."
"The informatics is the most valuable feature. It captures what we need."
"The product provides high flexibility to create new workflows quickly."
"For QA, the most interesting for me are boards, backlog, and filters."
"In Jira, the integrations I have used so far are the repository integration, like when it gets added, or the integration with Confluence, which is good."
"The most valuable aspect of this solution is its ability to connect everything together."
"Jira is user-friendly and offers many features."
"The most valuable features of Jira are all the integrations with other systems. It's not the best in any specific area but it has lots of plug-ins and integrations."
 

Cons

"More automation features must be added."
"ClickUp's interface needs improvement."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"ClickUp doesn't have a roadmap vision and a proper way of planning."
"The tool is not user-friendly."
"It can be improved by making it more user-friendly."
"ClickUp could improve by being customised to the development industry. We would like to have bug trackers and an agile approach built into the solution."
"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"Sometimes the solution doesn't communicate well with other platforms. It's quite difficult to integrate things and make the data flow from A to B, to Jira, and then back to other areas."
"I want Jira to have more plug-ins, which will allow for more free plug-ins that help with the area of reporting."
"I'm really new to Jira and I haven't used all of the features. However, it is quite difficult to use and manipulate. It was a little complicated for me and I don't know if it's difficult globally for others, but I had a difficult time understanding it at first. I used it for issues, epics, stories, tasks, and sub-tasks. For first-time users, Jira could be made better to help them understand."
"The history with Jira is that it is a bit complex for many users."
"There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level."
"The release of a MailServer feature within Jira would be beneficial."
"Users can be confused about how to use this tool as it's very complex."
"The stability could be improved."
 

Pricing and Cost Advice

"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"The product’s cost is high."
"The product is expensive."
"ClickUp is affordable."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"It's very affordable."
"I use the free version."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"We are on an annual license and could be less expensive."
"Its price is good and similar to other products. It is about five or six dollars per user."
"The ballpark figure is about $100 a month."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"The price seems reasonable to me. It's very similar to Splunk."
"I am not sure about the pricing, but I know its licensing is on a yearly basis."
"We are on an annual license to use Jira."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
14%
University
7%
Media Company
6%
Educational Organization
53%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Information Not Available
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.