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ClickUp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of ClickUp is 1.7%, up from 1.3% compared to the previous year. The mindshare of Jira is 8.6%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is pretty intuitive."
"I am currently exploring ClickUp AI, which I think is very good."
"ClickUp optimizes task assignments with its user-friendly interface and plethora of options."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"It gives reminders for important project dates and when a particular task is about to close."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"It is a scalable solution. I would rate it a ten out of ten."
"The product has an efficient design."
"The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards."
"Jira improved our team collaboration by providing visual visibility and transparency. Everyone could see what tasks were being worked on and the progress made. The development team updated task statuses, making tracking progress and planning sprints easy. If there were any impediments or challenges, we addressed them. This process helped us track our progress."
"We have found the structure, functionality, and how Jira handles the tickets most valuable."
"It's a Scrum tool, so it's very easy to use."
"The solution offers up great transparency that makes it possible for everyone inside the departmental organization to see what's happening."
"The solution helps a lot with scrums."
"The most valuable feature of Jira is the reporting feature, which allows us to track our team's tasks."
"The way we can define and customize the search queries for the tickets in Jira is most valuable."
 

Cons

"They should explain better how costs and licensing are distributed."
"ClickUp could improve by streamlining its functions and organizing them better for easier access."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
"More automation features must be added."
"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"ClickUp doesn't have a roadmap vision and a proper way of planning."
"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."
"ClickUp's interface needs improvement."
"It can have a more high-level view of portfolios. It has quite detailed views, but I would like a high-level view of portfolios. We want to integrate Jira with Microsoft Active Directory, and I don't know how easy or hard it is going to be. I don't know if Jira supports this. We are starting that integration in the last quarter of this year. I hope to find all the required tools for this integration."
"In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting."
"If you're not a technical person, it might not be very user-friendly."
"I manage the progress of the stories in an Excel chart with dates on work progress or thing to do. I don't like the progress or the stage changing from the stories in Jira."
"The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified."
"I also wish Jira had an indicator to tell you that you are approaching the limit for the story points that can be delivered during a sprint. I don't think there is an indicator like that, but such an indicator will be very helpful because then I will be easily able to see that we are approaching the limit."
"Jira is raising their prices for the license, which is like a trap because many other providers offer services like Jira but for much cheaper."
"If CI/CD is integrated with it, it would be better. I've used Azure DevOps before, and it's nice to have everything, such as CI/CD Repos and other things, integrated. Jira has fewer integrations. Azure DevOps has an easier interface, and it has got everything in one spot. I don't have to jump around in different applications."
 

Pricing and Cost Advice

"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"ClickUp's pricing is as per market standards."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"ClickUp’s pricing is better than Jira Align’s."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"ClickUp is affordable."
"It's very affordable."
"I use the free version."
"Licensing is on a monthly basis, and it is based on what you use."
"I understand JIRA is quite expensive."
"Jira and its solution off the shelf are cheap. It is cheap for startups."
"We make use of the solution free of charge."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"The licensing model is annoying. They nickel and dime you."
"The pricing for Jira is reasonable, although I think they can bring it down because the plugins cost extra."
"I don't feel that price is an issue."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
15%
University
7%
Media Company
6%
Educational Organization
53%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Information Not Available
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.