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ClickUp vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
11th
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
4th
Average Rating
8.0
Number of Reviews
267
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of November 2024, in the Project Management Software category, the mindshare of ClickUp is 1.5%, up from 1.1% compared to the previous year. The mindshare of Jira is 8.3%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of ClickUp is its AI recommendation."
"We can update tasks and track projects."
"The product has an efficient design."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"The tool is pretty intuitive."
"It gives reminders for important project dates and when a particular task is about to close."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"It is a useful tool for office management. The solution includes automation and makes it easy to share information with teams. I like its automation ability, which helps automate workflows."
"The product is good, stable and very cost-effective for small teams."
"I found it super useful, as it is customizable for different teams and users."
"Powerful features including a good reporting capability."
"Jira queries can be used for different types of deployment automation processes."
"I was able to do real-time reports myself without having to wait for data import."
"Jira's collaborative features, such as comments, notifications, and real-time updates, facilitate better communication."
"The most valuable feature of Jira is that it's a well-known tool that many people are familiar with."
"The most valuable aspect of this solution is its ability to connect everything together."
 

Cons

"More automation features must be added."
"ClickUp's interface needs improvement."
"I would love to see ClickUp integrated with more tools, possibly like Microsoft Loop."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"The product is not user-friendly."
"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"ClickUp could improve by streamlining its functions and organizing them better for easier access."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
"Jira has recently updated their UI, but more can be done to make it even better."
"End-to-end management from product backlog to test completion could be improved."
"I would like to see it connecting to Git. That could be useful. We use it for Stash, but I think there is one for Git also. I don't know if it's a plug-in that exists already, but that could be nice."
"Sometimes, it is slow and hangs. We faced some stability issues where JIRA was down for a day. Also, we have lost some of our comments made in the JIRA because of downtime."
"The automation feature needs to be more user-friendly."
"It would be good if we can grant access based on the roles. This is something that Jira can look into. Currently, anyone with Jira access can access everything. Being able to define access based on the roles will give us more flexibility in managing Jira. I would like to have more reports in Jira. Currently, eight or nine reports are there. You can use Screen Test to get more reports or data from Jira, but you will have to get more add-ons, plug-ins, and stuff like that. It would be good if they can increase the number of reports."
"I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools. The companies are not only using Jira. For example, for the test cases or for the documents templates, we are using Polarion and we have been having some integration issues."
"The tool lacks support for testing aspects, which means we often rely on integrations with other tools for testing purposes. If Jira could incorporate testing modules within its platform, it would eliminate the need for external integrations."
 

Pricing and Cost Advice

"The product’s cost is high."
"It's very affordable."
"ClickUp’s pricing is better than Jira Align’s."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"The product has good pricing."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"ClickUp's pricing is as per market standards."
"I use the free version."
"There are no additional costs to the standard licensing."
"The price at the moment for Jira is okay. I'm absolutely not amused with the plans to try to drive us to the cloud or to other licensing models. For the very simple reason that we are a company in the defense sector where cloud is problematic in a number of the domains. We are now approximately 60 users and the new policy will actually confront us with an upscale to approximately 500 users. I find it unacceptable, and may potentially lead us to look for another solution."
"We are on an annual license and could be less expensive."
"The price seems reasonable to me. It's very similar to Splunk."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"The price of the solution could be less expensive. We pay annually for the solution."
"I don't feel that price is an issue."
"For very small companies, if you have less than 10 individuals, it is $10 a year for each of the products. When we were a part of the enterprise and had more than 10 people using it, or before they came up with this solution for small companies, it was $2,500 a year for the license for Jira and Confluence, and I believe something like $600 a year to perpetuate the license. I can't remember if it was $600 or $2,500 annually. It was for up to 25 people at the time, and this was in the early 2000s and mid 2000s."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Healthcare Company
15%
Financial Services Firm
6%
Government
6%
Educational Organization
50%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
The solution's user interface is complex and has a steep learning curve. You can't easily find the features that you are looking for.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
The product is quite expensive. It costs approximately 1.2 million rand per year. It's a fixed price, depending on the modules that you get. You have specific tools, that's what you pay for. I rate...
 

Comparisons

 

Also Known As

No data available
Jira Software
 

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Overview

 

Sample Customers

Information Not Available
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.