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ClickUp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
11th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of ClickUp is 2.0%, up from 1.4% compared to the previous year. The mindshare of Jira is 9.0%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We found it very simple and intuitive to use...The initial setup is straightforward."
"The simplicity of the tool is valuable because it has categories and subcategories."
"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."
"The product has an efficient design."
"It gives reminders for important project dates and when a particular task is about to close."
"The most valuable feature of ClickUp is its AI recommendation."
"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."
"It is great for visualization and project task assignments to team members."
"The task management aspect of Jira is pretty pure. They have a lot of great plugins that really expand your options."
"This solution focuses on lean methodology which we have found useful and it can also be used on any device."
"Workflow administration is an easy process, especially with respect to defects."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"It is very configurable, and we can do whatever we want. Jira dashboards are also good, and we use them extensively. We also use the tracking mechanism extensively."
"Jira's collaborative features, such as comments, notifications, and real-time updates, facilitate better communication."
"The solution has been very stable overall."
"The most valuable feature of Jira is the integration with all the different Atlassian tools. They all integrate very easily."
 

Cons

"The product is not user-friendly."
"ClickUp could improve its documentation section."
"ClickUp's interface needs improvement."
"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."
"The solution's user interface is complex and has a steep learning curve. You can't easily find the features that you are looking for."
"They should explain better how costs and licensing are distributed."
"The email portion, specifically the email automation, where you can add attachments, has room for improvement."
"More automation features must be added."
"There is a difference between their cloud and their server versions. The next-gen project, which is an advanced feature that allows you to visualize the road map of your delivery over multiple products and over time, is not available yet for the sever version. It appears there in the list, but it's still not right. I've tried to use it many times and I am watching the device show their tracker, but it seems they intentionally want this to increase the utilization of the cloud instead of the server. It is really a nice feature and it's a shame that we don't have it."
"It is a bit harder for management or the business partners. I used to search the Atlassian Community online for some troubleshooting issues and I think there were some issues that seemed to not be a big problem for other similar applications, like Microsoft Teams, that were not considered by Jira."
"The features are not intuitive. It would be good if there were templates."
"There should be a way to integrate the mobile application or in some way, make it more clear because at first instance, I didn't understand how to use it."
"I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting. It's not so good for testing."
"There are a limited number of gadgets accessible in Jira; thus, additional ones should be supported."
"For me, the solution is too complicated as it has too many features. It would be nice if they could streamline things."
"The integration could be better in Jira."
 

Pricing and Cost Advice

"ClickUp is affordable."
"It's very affordable."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"I use the free version."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"ClickUp's pricing is as per market standards."
"The product has good pricing."
"Worth the extra cost."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"The price of Jira is reasonable."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"We are on an annual license and could be less expensive."
"The basic price of Jira is reasonable, but for each plugin, we have to keep paying more. When you add it all up, it can be expensive. The main problem we face is we are forced to purchases plugin licenses for users who are not going to use them. For example, we have Jira licenses for approximately 450 people but if we only want a purchase a plugin for few people it is mandatory to buy the license for the 450 people who have Jira licensees. This is a problem because sometimes we need plugins for the product manager or for people in charge of the report, not everyone. For us, it can be very expensive in the end, they should alter this policy to allow plugins for only a set number of licenses."
"We are on an annual license to use Jira."
"There is an annual subscription to use Jira."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
14%
University
7%
Media Company
6%
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Information Not Available
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.