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ClickUp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Ranking in Project Management Software
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of ClickUp is 1.7%, up from 1.3% compared to the previous year. The mindshare of Jira is 8.6%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ClickUp optimizes task assignments with its user-friendly interface and plethora of options."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature of ClickUp is its AI recommendation."
"It is great for visualization and project task assignments to team members."
"The product has an efficient design."
"It is a scalable solution. I would rate it a ten out of ten."
"We found it very simple and intuitive to use...The initial setup is straightforward."
"I am currently exploring ClickUp AI, which I think is very good."
"We can query the tickets and create dashboards based on these queries."
"Issue linking has enabled teams to trace issues."
"The burndown chart is also helpful when it comes to reporting and allows us to know where we are going, especially during development."
"The solution has been very stable overall."
"We can create multiple boards for the same product backlogs."
"I enjoy working with (and can recommend) Jira for a number of reasons. The best features are that it is friendly and provides good visibility. It's to the point and very effective."
"The monitoring, flexibility and tracking are really good in Jira."
"Offers a common language set so we can bring people into projects and get them up and running almost immediately."
 

Cons

"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"ClickUp's interface needs improvement."
"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."
"More automation features must be added."
"The product is not user-friendly."
"They should explain better how costs and licensing are distributed."
"The solution's user interface is complex and has a steep learning curve. You can't easily find the features that you are looking for."
"Introducing automation and AI would greatly benefit ClickUp by reducing manual work."
"I would like to see visualization of release planning. I can list the releases and I can give dates to releases, but to show how they are happening on a timeline, I would need to order the Portfolio part. But just for this, it may be too much to use the Portfolio for that."
"Improvements in Jira for the next release could include adding AI tools for dashboarding, making it easier to report insights, and enhancing business intelligence capabilities. It should also improve on-prem support. As far as I know, Jira's on-premise support is being discontinued. From last year onward, they stopped providing on-premise licenses and now only offer cloud support. This shift happened gradually, and I believe they now only offer cloud licenses."
"I would like to see test execution modules."
"There's a really steep learning curve for configuration."
"We'd like to see more collaboration tools implemented within the product itself."
"What I don't like is that perhaps there are not so many different apps that can add value over the management side of the product."
"A more organized hierarchy is important. Reporting and JQL create issues for me. They do not completely cover the reporting part that I need to report in terms of my capacity to plan. In the same token, there is no record at this very moment to provide me with one export with epics story points, tasks, or issues and their sub-tasks at the same time."
"Jira lacks easy capacity calculation compared to TFS, making it harder to know how much work to allocate to each specialist."
 

Pricing and Cost Advice

"I use the free version."
"ClickUp’s pricing is better than Jira Align’s."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"The product’s cost is high."
"The price of ClickUp is reasonable. The price is approximately eight dollars per month per person."
"ClickUp is affordable."
"This solution costs $20 per user per month. If you have 20 users, you would pay $400 per month. There are no hidden fees that we are aware of."
"The product is expensive."
"We used to be on a perpetual license provided by our clients."
"The licensing model is annoying. They nickel and dime you."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"We had a perpetual license but have changed to a subscription."
"The price of Jira is reasonable."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"The licensing cost for Jira is typically around seven dollars per user, though it may vary depending on regional variations. This cost is for a subscription-based model rather than a one-time purchase. I rate its pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
15%
University
7%
Media Company
6%
Educational Organization
53%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Information Not Available
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about ClickUp vs. Jira and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.