GoToMeeting vs Skype for Business comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 8.0, while Microsoft is ranked #3 with an average rating of 7.8. GoTo holds a 3.5% mindshare in VM, compared to Microsoft’s 11.9% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

704 Views
350 Comparison Views

88% willing to recommend

Skype for Business

Read 62 Skype for Business reviews

2,322 Views
874 Comparison Views

79% willing to recommend

GoToMeeting

Skype for Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Skype for Business both compete in the digital communication solutions space. GoToMeeting is noted for its user-friendly setup, whereas Skype for Business shines with its comprehensive features, making it more favorable for organizations needing integrated solutions.

Features: GoToMeeting provides effective screen sharing, simple meeting scheduling, and a lightweight interface that minimizes delays. Skype for Business offers seamless integration with Microsoft Office products, strong video meeting capabilities, and a robust presence and instant messaging system.

Room for Improvement: GoToMeeting can enhance its audio quality and add more advanced collaboration tools. Greater integration with other popular platforms could also be beneficial. Skype for Business could improve by simplifying its initial setup, reducing costs, and enhancing the mobile experience to better align with evolving remote work demands.

Ease of Deployment and Customer Service: GoToMeeting is known for its quick and reliable deployment process, offering support accessible for new users. Skype for Business, while potentially more elaborate to set up within the Microsoft environment, benefits from extensive support resources available through Microsoft, providing a strong network for troubleshooting and assistance.

Pricing and ROI: GoToMeeting generally offers lower upfront costs, suitable for small to medium businesses looking for cost-effective solutions, offering immediate returns on investment. Skype for Business, with potentially higher setup costs, provides long-term value through its extensive features and integration capabilities with Microsoft's ecosystem, which can be beneficial for larger organizations.

To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: March 2025).

Buyer's Guide

GoToMeeting vs. Skype for Business

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Skype for Business

Ranking in Virtual Meetings

3rd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.5%, down from 4.1% compared to the previous year. The mindshare of Skype for Business is 11.9%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Jacky Hood

CEO at FieldDay Solutions, Inc.

A straightforward setup with good stability and decent pricing

The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.

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Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

Offers great audio and video quality for virtual meetings

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There is no lagging and the meeting interaction is seamless."

"It's cost-effective."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"Even for somebody who does not have a lot of experience, they can easily use it."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"The solution worked well specifically for audio meetings."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

More GoToMeeting pros

"We really like the screen sharing tool. The user experience is smooth, and user-friendly."

"The deployment is very fast."

"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"

"Using Skype allows us to connect with external agencies when a Skype call is set up and aids in sharing large files efficiently."

"The most valuable feature of Skype for Business is overall it is an okay solution."

"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."

"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."

"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."

More Skype for Business pros

Cons

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"Manageability needs to be improved."

"The product itself doesn't stand out against other options on the market."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"The solution could always be more secure."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

More GoToMeeting cons

"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."

"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."

"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."

"There might be some invitation issues with Skype for Business."

"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."

"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."

"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."

"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."

More Skype for Business cons

Pricing and Cost Advice

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."

"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."

"A license is required to use the solution."

"Our company pays for a license for us to use the solution."

"I am using a corporate account for which I have not made any payments."

"The licensing is billed on a yearly basis."

"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."

"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

18%

Educational Organization

12%

Real Estate/Law Firm

12%

Educational Organization

93%

Financial Services Firm

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about GoToMeeting?

Reduced the need for physically commuting between offices.

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What is your experience regarding pricing and costs for GoToMeeting?

This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.

See all answers

Comparisons

Zoom vs GoToMeeting

Compared 38% of the time

More GoToMeeting Competitors

Webex vs Skype for Business

Compared 28% of the time

Cisco Unified Communications vs Skype for Business

Compared 27% of the time

TeamViewer vs Skype for Business

Compared 15% of the time

Zoom vs Skype for Business

Compared 13% of the time

Cisco Jabber vs Skype for Business

Compared 4% of the time

More Skype for Business Competitors

Product Reports

Buyer's Guide

GoToMeeting

March 2025

Download GoToMeeting product report

Buyer's Guide

Skype for Business

March 2025

Download Skype for Business product report

Also Known As

No data available

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Buyer's Guide

GoToMeeting vs. Skype for Business

March 2025

Free Report: GoToMeeting vs. Skype for Business

Find out what your peers are saying about GoToMeeting vs. Skype for Business and other solutions. Updated: March 2025.

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