GoToMeeting vs Skype for Business comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #8 with an average rating of 9.5, while Microsoft is ranked #4 with an average rating of 8.3. GoTo holds a 3.3% mindshare in VM, compared to Microsoft’s 10.3% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

531 Views
531 Comparison Views

88% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

1,456 Views
1,034 Comparison Views

79% willing to recommend

GoToMeeting

Skype for Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Skype for Business both compete in the digital communication solutions space. GoToMeeting is noted for its user-friendly setup, whereas Skype for Business shines with its comprehensive features, making it more favorable for organizations needing integrated solutions.

Features: GoToMeeting provides effective screen sharing, simple meeting scheduling, and a lightweight interface that minimizes delays. Skype for Business offers seamless integration with Microsoft Office products, strong video meeting capabilities, and a robust presence and instant messaging system.

Room for Improvement: GoToMeeting can enhance its audio quality and add more advanced collaboration tools. Greater integration with other popular platforms could also be beneficial. Skype for Business could improve by simplifying its initial setup, reducing costs, and enhancing the mobile experience to better align with evolving remote work demands.

Ease of Deployment and Customer Service: GoToMeeting is known for its quick and reliable deployment process, offering support accessible for new users. Skype for Business, while potentially more elaborate to set up within the Microsoft environment, benefits from extensive support resources available through Microsoft, providing a strong network for troubleshooting and assistance.

Pricing and ROI: GoToMeeting generally offers lower upfront costs, suitable for small to medium businesses looking for cost-effective solutions, offering immediate returns on investment. Skype for Business, with potentially higher setup costs, provides long-term value through its extensive features and integration capabilities with Microsoft's ecosystem, which can be beneficial for larger organizations.

To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: September 2025).

Buyer's Guide

GoToMeeting vs. Skype for Business

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Skype for Business

Ranking in Virtual Meetings

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. The mindshare of Skype for Business is 10.3%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Skype for Business	10.3%
GoToMeeting	3.3%
Other	86.4%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

Offers great audio and video quality for virtual meetings

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important feature for me was the iPhone app."

"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"Reduced the need for physically commuting between offices."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

More GoToMeeting pros

"Using this solution has helped us to cut long distance calls, as well as video services from third parties."

"It's a good product, we like using it."

"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."

"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."

"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."

"Scalable communication tool that's easy to install. Even old people are using it, because of its ease of use."

"The quality of the meetings is very good."

"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."

More Skype for Business pros

Cons

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"The product itself doesn't stand out against other options on the market."

"The solution could always be more secure."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"The interface is a little outdated and could be better."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

More GoToMeeting cons

"Skype's overall connectivity functionality or ability is one area with room for improvement."

"The technical support from Microsoft needs to be improved."

"I would like to see an updated user interface and layout even though no functionality is missing."

"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."

"The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time."

"The video quality could be improved, possibly due to internet connection issues."

"There is one issue regarding the audio settings. The application tends to select the internal microphone on devices rather than detecting external headphones."

"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."

More Skype for Business cons

Pricing and Cost Advice

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"The solution is priced fairly."

"I use the product's open-source version."

"We are using the subscription-based version of Skype for Business. There is a free version of the solution."

"It may be considered costly for certain markets, such as in India."

"It may be slightly costly, but the features are awesome."

"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."

"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."

"Previously, I did not use another solution."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Comms Service Provider

10%

Government

10%

Performing Arts

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

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What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

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What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

See all answers

Comparisons

Zoom Workplace Business vs GoToMeeting

Compared 24% of the time

Webex vs GoToMeeting

Compared 17% of the time

TeamViewer Business vs GoToMeeting

Compared 16% of the time

Microsoft Teams vs GoToMeeting

Compared 14% of the time

More GoToMeeting Competitors

Webex vs Skype for Business

Compared 24% of the time

Cisco Unified Communications vs Skype for Business

Compared 23% of the time

Zoom Workplace Business vs Skype for Business

Compared 19% of the time

TeamViewer Business vs Skype for Business

Compared 18% of the time

Cisco Meeting Server vs Skype for Business

Compared 3% of the time

More Skype for Business Competitors

Product Reports

Buyer's Guide

GoToMeeting

October 2025

Download GoToMeeting product report

Buyer's Guide

Skype for Business

September 2025

Download Skype for Business product report

Also Known As

No data available

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Buyer's Guide

GoToMeeting vs. Skype for Business

September 2025

Free Report: GoToMeeting vs. Skype for Business

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.