Try our new research platform with insights from 80,000+ expert users

GoToMeeting vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
9th
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.6%, down from 4.1% compared to the previous year. The mindshare of Skype for Business is 10.4%, up from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Jacky Hood - PeerSpot reviewer
A straightforward setup with good stability and decent pricing
The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"We can record meetings and share the screen with participants."
"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."
"Even for somebody who does not have a lot of experience, they can easily use it."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"Making calls and having meetings is easy."
"The GUI is very user-friendly."
"Desktop sharing is a valuable feature."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."
"The solution is scalable and is capable of working on every appliance on every operating system."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
 

Cons

"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"I would like to see better support for mobile devices."
"It is not so stable."
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"Manageability needs to be improved."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"The video conferencing quality can be improved."
"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"We have found that there is a lag because it cannot integrate with the internal landline."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"I don't recall coming across any big missing features."
 

Pricing and Cost Advice

"Negotiate for discounts."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"GoToMeeting is a little bit expensive compared to other products."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"The solution is priced fairly."
"I use the product's open-source version."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"It may be considered costly for certain markets, such as in India."
"Our company pays for a license for us to use the solution."
"It may be slightly costly, but the features are awesome."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
19%
Computer Software Company
17%
Educational Organization
15%
Financial Services Firm
14%
Educational Organization
92%
Financial Services Firm
2%
Government
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoToMeeting?
Reduced the need for physically commuting between offices.
What is your experience regarding pricing and costs for GoToMeeting?
This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Learn More

 

Overview

 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about GoToMeeting vs. Skype for Business and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.