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GoToMeeting vs Skype for Business comparison

LogMeIn and Microsoft are both solutions in the Virtual Meetings category. LogMeIn is ranked #9 with an average rating of 8.0, while Microsoft is ranked #3 with an average rating of 7.8. LogMeIn holds a 4.0% mindshare in VM, compared to Microsoft’s 8.4% mindshare. Additionally, 88% of LogMeIn users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.
GoToMeeting
Read 26 GoToMeeting reviews
  • 874 Views
  • 401 Comparison Views
88% willing to recommend
Skype for Business
Read 61 Skype for Business reviews
  • 2,427 Views
  • 859 Comparison Views
79% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: October 2024).
Buyer's Guide
GoToMeeting vs. Skype for Business
October 2024
Download the complete report
Helped 816,406 peers since 2012
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
9th
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
61
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of GoToMeeting is 4.0%, down from 4.1% compared to the previous year. The mindshare of Skype for Business is 8.4%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
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Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"The solution worked well specifically for audio meetings."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"It's cost-effective."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"Reduced the need for physically commuting between offices."
More GoToMeeting pros
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
"The GUI is very user-friendly."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"The calling features are most valuable, especially now as we are working remotely."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"We like the easy provisioning of Skype for Business Conferencing."
More Skype for Business pros
 

Cons

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."
"The newer user interface takes a bit longer to get used to."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"The solution could always be more secure."
"I would like to see better support for mobile devices."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"The product itself doesn't stand out against other options on the market."
"The solution could scale a bit easier if you need to add more people to meetings."
More GoToMeeting cons
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"There are not many options, in terms of some other third-party integration."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating."
"There might be some invitation issues with Skype for Business."
"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
More Skype for Business cons
 

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Negotiate for discounts."
"GoToMeeting is a little bit expensive compared to other products."
"Previously, I did not use another solution."
"It may be considered costly for certain markets, such as in India."
"The licensing is billed on a yearly basis."
"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
"I use the product's open-source version."
"A license is required to use the solution."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"The solution is priced fairly."
More Skype for Business pricing and cost advice
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
22%
Computer Software Company
15%
Educational Organization
13%
Financial Services Firm
12%
Educational Organization
92%
Financial Services Firm
2%
Government
1%
Computer Software Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoToMeeting?
Reduced the need for physically commuting between offices.
See all answers
What is your experience regarding pricing and costs for GoToMeeting?
This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
See all answers
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
See all answers
What do you like most about Skype for Business?
The solution’s video quality is fine.
See all answers
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business' pricing is reasonable.
See all answers
What needs improvement with Skype for Business?
The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated.
See all answers
 

Comparisons

Zoom vs GoToMeeting Logo
Zoom vs GoToMeeting
Compared 41% of the time
More GoToMeeting Competitors
Webex vs Skype for Business Logo
Webex vs Skype for Business
Compared 29% of the time
Cisco Unified Communications vs Skype for Business Logo
Cisco Unified Communications vs Skype for Business
Compared 16% of the time
TeamViewer vs Skype for Business Logo
TeamViewer vs Skype for Business
Compared 16% of the time
Zoom vs Skype for Business Logo
Zoom vs Skype for Business
Compared 16% of the time
Cisco Jabber vs Skype for Business Logo
Cisco Jabber vs Skype for Business
Compared 8% of the time
More Skype for Business Competitors
 

Product Reports

Buyer's Guide
GoToMeeting
November 2024
GoToMeeting reportDownload GoToMeeting product report
Buyer's Guide
Skype for Business
October 2024
Skype for Business reportDownload Skype for Business product report
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Learn More

LogMeIn
Microsoft
 

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Buyer's Guide
GoToMeeting vs. Skype for Business
October 2024
Free Report: GoToMeeting vs. Skype for Business
Find out what your peers are saying about GoToMeeting vs. Skype for Business and other solutions. Updated: October 2024.
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See our GoToMeeting vs. Skype for Business report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.