GoToMeeting vs Skype for Business comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #7 with an average rating of 9.5, while Microsoft is ranked #5 with an average rating of 8.2. GoTo holds a 3.2% mindshare in VM, compared to Microsoft’s 4.8% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

1,042 Views
1,032 Comparison Views

88% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

2,155 Views
1,616 Comparison Views

79% willing to recommend

GoToMeeting

Skype for Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and Skype for Business both compete in the digital communication solutions space. GoToMeeting is noted for its user-friendly setup, whereas Skype for Business shines with its comprehensive features, making it more favorable for organizations needing integrated solutions.

Features: GoToMeeting provides effective screen sharing, simple meeting scheduling, and a lightweight interface that minimizes delays. Skype for Business offers seamless integration with Microsoft Office products, strong video meeting capabilities, and a robust presence and instant messaging system.

Room for Improvement: GoToMeeting can enhance its audio quality and add more advanced collaboration tools. Greater integration with other popular platforms could also be beneficial. Skype for Business could improve by simplifying its initial setup, reducing costs, and enhancing the mobile experience to better align with evolving remote work demands.

Ease of Deployment and Customer Service: GoToMeeting is known for its quick and reliable deployment process, offering support accessible for new users. Skype for Business, while potentially more elaborate to set up within the Microsoft environment, benefits from extensive support resources available through Microsoft, providing a strong network for troubleshooting and assistance.

Pricing and ROI: GoToMeeting generally offers lower upfront costs, suitable for small to medium businesses looking for cost-effective solutions, offering immediate returns on investment. Skype for Business, with potentially higher setup costs, provides long-term value through its extensive features and integration capabilities with Microsoft's ecosystem, which can be beneficial for larger organizations.

To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: March 2026).

Buyer's Guide

GoToMeeting vs. Skype for Business

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Skype for Business

Ranking in Virtual Meetings

5th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.2%, down from 3.5% compared to the previous year. The mindshare of Skype for Business is 4.8%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Mindshare Distribution
Product	Mindshare (%)
Skype for Business	4.8%
GoToMeeting	3.2%
Other	92.0%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

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reviewer1854369

Executive at a government with 201-500 employees

Relying on dependable communication features for efficient collaboration

I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When managing a conference, it is simple and easy."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"GoToMeeting took a very short time to install and it worked without a hitch."

"In general, I find GoToMeeting very simple and easy to use."

"We can record meetings and share the screen with participants."

"Classic GTM is an amazing product and much better than the competition."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"Reduced the need for physically commuting between offices."

More GoToMeeting pros

"Skype for Business is a scalable solution and we have approximately 350 people using this solution across all departments."

"Screen sharing, control in the session, and file sharing are easy."

"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."

"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."

"We like the easy provisioning of Skype for Business Conferencing."

"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"

"It is a business solution that helps our company connect globally to others in our sphere."

"The security seems good."

More Skype for Business pros

Cons

"I would like to see better support for mobile devices."

"The interface is a little outdated and could be better."

"There may be more features available in, for example, Cisco WebEx."

"The newer user interface takes a bit longer to get used to."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"GoToMeeting is too slow, which is why we no longer use it."

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

More GoToMeeting cons

"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."

"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution."

"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."

"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."

"Going forward, I would like to see better call quality and reliability."

"Skype's overall connectivity functionality or ability is one area with room for improvement."

"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."

"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."

More Skype for Business cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"Our company pays for a license for us to use the solution."

"The cost of Skype for Business is incorporated into our Office 365 licenses."

"It may be slightly costly, but the features are awesome."

"The licensing is billed on a yearly basis."

"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."

"I am using a corporate account for which I have not made any payments."

"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."

"We are using the subscription-based version of Skype for Business. There is a free version of the solution."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Performing Arts

12%

University

10%

Outsourcing Company

Marketing Services Firm

16%

Comms Service Provider

13%

Manufacturing Company

13%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

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Comparisons

Zoom Workplace Business vs GoToMeeting

Compared 14% of the time

Webex vs GoToMeeting

Compared 13% of the time

TeamViewer vs GoToMeeting

Compared 10% of the time

Microsoft Teams vs GoToMeeting

Compared 8% of the time

PGi GlobalMeet vs GoToMeeting

Compared 7% of the time

More GoToMeeting Competitors

Zoom Workplace Business vs Skype for Business

Compared 15% of the time

TeamViewer vs Skype for Business

Compared 13% of the time

Webex vs Skype for Business

Compared 8% of the time

Microsoft Teams vs Skype for Business

Compared 8% of the time

UberConference vs Skype for Business

Compared 5% of the time

More Skype for Business Competitors

Product Reports

Buyer's Guide

GoToMeeting

March 2026

Download GoToMeeting product report

Buyer's Guide

Skype for Business

February 2026

Download Skype for Business product report

Also Known As

No data available

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Buyer's Guide

GoToMeeting vs. Skype for Business

March 2026

Free Report: GoToMeeting vs. Skype for Business

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