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GoToMeeting vs Skype for Business comparison

GoTo and Microsoft are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 8.0, while Microsoft is ranked #3 with an average rating of 7.9. GoTo holds a 3.9% mindshare in VM, compared to Microsoft’s 9.0% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.
GoToMeeting
Read 26 GoToMeeting reviews
  • 844 Views
  • 384 Comparison Views
88% willing to recommend
Skype for Business
Read 62 Skype for Business reviews
  • 2,377 Views
  • 840 Comparison Views
79% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: December 2024).
Buyer's Guide
GoToMeeting vs. Skype for Business
December 2024
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Helped 824,053 peers since 2012
 

Categories and Ranking

GoToMeeting
Ranking in Virtual Meetings
9th
Average Rating
8.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
3rd
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.9%, down from 4.1% compared to the previous year. The mindshare of Skype for Business is 9.0%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Steve Abshire - PeerSpot reviewer
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.
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Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"There is no lagging and the meeting interaction is seamless."
"Reduced the need for physically commuting between offices."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"The most important feature for me was the iPhone app."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"It's easy to set up."
More GoToMeeting pros
"It's a good and stable product that fits my needs."
"Making calls and having meetings is easy."
"I use the chat feature to communicate with my staff, which is very helpful."
"What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."
"The deployment is very fast."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"The most valuable features of Skype for Business include its persistent chat, Edge Server, Reverse Proxy, front-end server, back-end server, and business calling capabilities, among others."
More Skype for Business pros
 

Cons

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"It is not so stable."
"The solution could scale a bit easier if you need to add more people to meetings."
"The interface is a little outdated and could be better."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"The newer user interface takes a bit longer to get used to."
"Manageability needs to be improved."
More GoToMeeting cons
"I would like to see an updated user interface and layout even though no functionality is missing."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"Going forward, I would like to see better call quality and reliability."
More Skype for Business cons
 

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."
"Negotiate for discounts."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"I am using a corporate account for which I have not made any payments."
"Our company pays for a license for us to use the solution."
"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."
"A license is required to use the solution."
"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
"We purchased an open license."
"We are using the subscription-based version of Skype for Business. There is a free version of the solution."
"The cost of Skype for Business is incorporated into our Office 365 licenses."
More Skype for Business pricing and cost advice
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Top Industries

By visitors reading reviews
University
25%
Computer Software Company
17%
Educational Organization
14%
Financial Services Firm
13%
Educational Organization
92%
Financial Services Firm
2%
Computer Software Company
1%
Government
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoToMeeting?
Reduced the need for physically commuting between offices.
See all answers
What is your experience regarding pricing and costs for GoToMeeting?
This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
See all answers
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
See all answers
What do you like most about Skype for Business?
The solution’s video quality is fine.
See all answers
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
See all answers
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
See all answers
 

Comparisons

Zoom vs GoToMeeting Logo
Zoom vs GoToMeeting
Compared 40% of the time
More GoToMeeting Competitors
Webex vs Skype for Business Logo
Webex vs Skype for Business
Compared 28% of the time
Cisco Unified Communications vs Skype for Business Logo
Cisco Unified Communications vs Skype for Business
Compared 21% of the time
TeamViewer vs Skype for Business Logo
TeamViewer vs Skype for Business
Compared 17% of the time
Zoom vs Skype for Business Logo
Zoom vs Skype for Business
Compared 14% of the time
Cisco Jabber vs Skype for Business Logo
Cisco Jabber vs Skype for Business
Compared 7% of the time
More Skype for Business Competitors
 

Product Reports

Buyer's Guide
GoToMeeting
December 2024
GoToMeeting reportDownload GoToMeeting product report
Buyer's Guide
Skype for Business
November 2024
Skype for Business reportDownload Skype for Business product report
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Learn More

GoTo
Microsoft
 

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
 

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Buyer's Guide
GoToMeeting vs. Skype for Business
December 2024
Free Report: GoToMeeting vs. Skype for Business
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.