We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It works, it's reliable."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"The most valuable feature is the dial-in capability."
"It's easy to set up."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"The most important feature for me was the iPhone app."
"The quality of the meetings is very good."
"The tool's most valuable features are its audio and chat functions. They help us save time and have good telephone integration."
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
"There are free versions of the solution available."
"I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time."
"Skype for Business is good for meetings and instant messaging."
"It's a good product, we like using it."
"The solution is stable and scalable."
"Lacks ease of connectivity, calendar integrations, and third-party app integrations."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"The sound quality is good but the video quality needs improvement."
"The interface is a little outdated and could be better."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"I didn't like the fact that they tried to make their new version look like Zoom."
"The technical support from Microsoft needs to be improved."
"The cost of Skype for Business has room for improvement."
"Lacks a zoom-in feature for whoever is presenting."
"Microsoft Teams, as I see it now, is more useful than Skype for Business."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device."
GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Skype for Business is ranked 4th in Virtual Meetings with 60 reviews. GoToMeeting is rated 7.8, while Skype for Business is rated 7.8. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". GoToMeeting is most compared with Zoom, TeamViewer, Adobe Connect, Webex and Microsoft Teams, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and Cisco Jabber. See our GoToMeeting vs. Skype for Business report.
See our list of best Virtual Meetings vendors.
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