Try our new research platform with insights from 80,000+ expert users

GoToWebinar vs Webex comparison

GoTo and Cisco are both solutions in the Virtual Meetings category. GoTo is ranked #23, while Cisco is ranked #2 with an average rating of 8.0. GoTo holds a 2.1% mindshare in VM, compared to Cisco’s 17.1% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.
GoToWebinar
Read 8 GoToWebinar reviews
  • 235 Views
  • 172 Comparison Views
100% willing to recommend
Webex
Read 123 Webex reviews
  • 3,831 Views
  • 1,460 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed GoToWebinar vs. Webex Report (Updated: January 2025).
Buyer's Guide
GoToWebinar vs. Webex
January 2025
Download the complete report
Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToWebinar
Ranking in Virtual Meetings
23rd
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Number of Reviews
123
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.1%, up from 1.7% compared to the previous year. The mindshare of Webex is 17.1%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

RITA Conroy-Martin - PeerSpot reviewer
Video library is a great tool and it enables good customization; feels a little antiquated and rusty
I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.
Read full review
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"The interface is browser-based and simple, which is an advantage over other solutions."
"The solution is useful for communication."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"The stability of the solution is the most important feature."
"The most valuable feature is that you can host presentations with a lot of attendees."
"Great quality of sound, quality of pics and video."
"The GUI is nice and easy to operate."
"The video quality is good."
"The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard."
More Webex pros
 

Cons

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The sharing of cameras is limited to meeting organizers."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"There could be a feature available to record the meetings."
"There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug."
"It is not so easy to obtain information in areas like the number of participants, comments, and file transfers inside the application."
"All the features are not enabled in the web mode of the product."
"We have had issues where some of the invited participants are not able to join the meeting."
"The product needs to improve its integration. I'm not sure how difficult it is for the IT team to set up the integration. Once set up, it's easy but still not as straightforward as other platforms, like Microsoft Teams, where everything is within the same technical environment. To ensure further security, face authentication should also be added for all internal corporate users logged into the platform."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."
More Webex cons
 

Pricing and Cost Advice

"This is a free solution."
"It is a monthly subscription and the price is quite expensive if you're not paying annually."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"I rate the platform's pricing a six out of ten."
"The price of Webex is in the middle range compared to the market."
"Webex is a cheaply priced tool."
"There are licenses for business to use the solution but for end-users, there is not."
"There is a license needed to use this solution."
"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
More Webex pricing and cost advice
report
See which vendors are best for you
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
See recommendations
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
85%
Computer Software Company
4%
Government
2%
Financial Services Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Webex?
Webex improved our overall team collaboration.
See all answers
What is your experience regarding pricing and costs for Webex?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
See all answers
What needs improvement with Webex?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
See all answers
 

Comparisons

Microsoft Teams vs GoToWebinar Logo
Microsoft Teams vs GoToWebinar
Compared 100% of the time
More GoToWebinar Competitors
Skype for Business vs Webex Logo
Skype for Business vs Webex
Compared 27% of the time
Cisco Meeting Server vs Webex Logo
Cisco Meeting Server vs Webex
Compared 23% of the time
Zoom vs Webex Logo
Zoom vs Webex
Compared 16% of the time
TeamViewer vs Webex Logo
TeamViewer vs Webex
Compared 12% of the time
Cisco TelePresence vs Webex Logo
Cisco TelePresence vs Webex
Compared 8% of the time
More Webex Competitors
 

Product Reports

Buyer's Guide
GoToWebinar
January 2025
GoToWebinar reportDownload GoToWebinar product report
Buyer's Guide
Webex
December 2024
Webex reportDownload Webex product report
 

Also Known As

No data available
Cisco Spark
 

Learn More

GoTo
Cisco
 

Overview

Web conferencing SaaS for larger webinars

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

 

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Buyer's Guide
GoToWebinar vs. Webex
January 2025
Free Report: GoToWebinar vs. Webex
Find out what your peers are saying about GoToWebinar vs. Webex and other solutions. Updated: January 2025.
DOWNLOAD NOW
831,158 professionals have used our research since 2012.
See our GoToWebinar vs. Webex report.
See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.