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GoToWebinar vs Webex comparison

LogMeIn and Cisco are both solutions in the Virtual Meetings category. LogMeIn is ranked #22, while Cisco is ranked #2 with an average rating of 8.0. LogMeIn holds a 2.2% mindshare in VM, compared to Cisco’s 16.7% mindshare. Additionally, 100% of LogMeIn users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.
GoToWebinar
Read 8 GoToWebinar reviews
  • 271 Views
  • 182 Comparison Views
100% willing to recommend
Webex
Read 123 Webex reviews
  • 3,902 Views
  • 1,505 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed GoToWebinar vs. Webex Report (Updated: October 2024).
Buyer's Guide
GoToWebinar vs. Webex
October 2024
Download the complete report
Helped 816,192 peers since 2012
 

Categories and Ranking

GoToWebinar
Ranking in Virtual Meetings
22nd
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Number of Reviews
123
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.2%, up from 1.7% compared to the previous year. The mindshare of Webex is 16.7%, up from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

RITA Conroy-Martin - PeerSpot reviewer
Video library is a great tool and it enables good customization; feels a little antiquated and rusty
I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.
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AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"The interface is browser-based and simple, which is an advantage over other solutions."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"The product's initial setup phase was straightforward."
"It's easy to dial the numbers and the process of connecting a call is very intuitive."
"Lag-free video communication and virtual meeting software which runs smoothly."
"The solution makes it easy for us as a team to collaborate remotely."
"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."
"Its features are easy to navigate and easy to share, and easy to conduct a meeting."
"I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom."
"It is a valuable solution for virtual meetings."
More Webex pros
 

Cons

"The sharing of cameras is limited to meeting organizers."
"GoToWebinar would be improved with the inclusion of support for video endpoints."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The performance is not always good and could be improved."
"The licensing could be a bit simpler."
"The accessibility of the share screen option provided by the product is an area of concern where improvements are required."
"Currently, I'm unable to find any loophole in Webex, but in terms of areas for improvement, it would be better if a user is informed about any new updates or new features added to the tool."
"One area that could use improvement in Webex is the connection speed."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"There could be a feature available to record the meetings."
"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."
More Webex cons
 

Pricing and Cost Advice

"It is a monthly subscription and the price is quite expensive if you're not paying annually."
"This is a free solution."
"This is an expensive product compared to Teams and it should be cheaper."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"We paid for our Webex license as a bundle."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"We purchase the product's yearly license. It is expensive."
"The price should be improved significantly."
More Webex pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Educational Organization
84%
Computer Software Company
4%
Government
3%
Financial Services Firm
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Webex?
Webex improved our overall team collaboration.
See all answers
What is your experience regarding pricing and costs for Webex?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
See all answers
What needs improvement with Webex?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
See all answers
 

Comparisons

Microsoft Teams vs GoToWebinar Logo
Microsoft Teams vs GoToWebinar
Compared 100% of the time
More GoToWebinar Competitors
Cisco Meeting Server vs Webex Logo
Cisco Meeting Server vs Webex
Compared 26% of the time
Skype for Business vs Webex Logo
Skype for Business vs Webex
Compared 22% of the time
TeamViewer vs Webex Logo
TeamViewer vs Webex
Compared 15% of the time
Zoom vs Webex Logo
Zoom vs Webex
Compared 15% of the time
Cisco TelePresence vs Webex Logo
Cisco TelePresence vs Webex
Compared 10% of the time
More Webex Competitors
 

Product Reports

Buyer's Guide
GoToWebinar
November 2024
GoToWebinar reportDownload GoToWebinar product report
Buyer's Guide
Webex
October 2024
Webex reportDownload Webex product report
 

Also Known As

No data available
Cisco Spark
 

Learn More

LogMeIn
Cisco
 

Overview

Web conferencing SaaS for larger webinars

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

 

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Buyer's Guide
GoToWebinar vs. Webex
October 2024
Free Report: GoToWebinar vs. Webex
Find out what your peers are saying about GoToWebinar vs. Webex and other solutions. Updated: October 2024.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.