GoToWebinar vs Webex comparison

GoTo and Cisco are both solutions in the Virtual Meetings category. GoTo is ranked #23, while Cisco is ranked #2 with an average rating of 8.0. GoTo holds a 2.0% mindshare in VM, compared to Cisco’s 16.6% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

242 Views
173 Comparison Views

100% willing to recommend

Webex

Read 123 Webex reviews

3,874 Views
1,451 Comparison Views

86% willing to recommend

GoToWebinar

Webex

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToWebinar and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed GoToWebinar vs. Webex Report (Updated: December 2024).

Buyer's Guide

GoToWebinar vs. Webex

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

23rd

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Number of Reviews

123

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.0%, up from 1.7% compared to the previous year. The mindshare of Webex is 16.6%, up from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

"The interface is browser-based and simple, which is an advantage over other solutions."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"Webex offers a wide range of useful features."

"We use Webex for virtual meetings."

"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."

"The solution is user-friendly."

"The GUI is nice and easy to operate."

"Webex has frequent updates and it is very good."

"I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom."

"Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful."

More Webex pros

Cons

"The sharing of cameras is limited to meeting organizers."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"I think it's very inconvenient to have to enter my email address all the time just to be a visitor."

"Webex could improve the performance."

"I'd like to see a modernized user interface, something a bit more colorful."

"Webex's Bluetooth functionality could be better. For example, I use Webex on my Android mobile phone and connect with Bluetooth. It connects, but I cannot speak through the Bluetooth microphone and earphones with Webex. It's always disabled. I don't know why."

"I would like to see the addition of new features that will add value to the product."

"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."

"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."

"The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past."

More Webex cons

Pricing and Cost Advice

"This is a free solution."

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"The pricing of this solution is fine and I am satisfied with it."

"Webex is very expensive."

"We paid for our Webex license as a bundle."

"The price should be improved significantly."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"You can opt for yearly licensing with Webex."

"I believe the license to be monthly."

"I am using the free version of Webex."

More Webex pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

84%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

Microsoft Teams vs GoToWebinar

Compared 100% of the time

More GoToWebinar Competitors

Cisco Meeting Server vs Webex

Compared 26% of the time

Skype for Business vs Webex

Compared 23% of the time

Zoom vs Webex

Compared 15% of the time

TeamViewer vs Webex

Compared 14% of the time

Cisco TelePresence vs Webex

Compared 9% of the time

More Webex Competitors

Product Reports

Buyer's Guide

GoToWebinar

December 2024

Download GoToWebinar product report

Buyer's Guide

Webex

November 2024

Download Webex product report

Also Known As

No data available

Cisco Spark

Learn More

GoTo

Cisco

Overview

Web conferencing SaaS for larger webinars

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

GoToWebinar vs. Webex

December 2024

Free Report: GoToWebinar vs. Webex

Find out what your peers are saying about GoToWebinar vs. Webex and other solutions. Updated: December 2024.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.