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Cisco TelePresence vs Zoom comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco TelePresence
Ranking in Virtual Meetings
8th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zoom
Ranking in Virtual Meetings
1st
Average Rating
8.4
Number of Reviews
206
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 4.4%, up from 4.3% compared to the previous year. The mindshare of Zoom is 11.5%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

CarolineXavier - PeerSpot reviewer
It's our go-to solution for demonstrating our services to clients
I use Cisco Telepresence for meetings with clients and internal meetings. It's our go-to solution for demonstrating our services to clients The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during…
AlexandruCioruta - PeerSpot reviewer
Easy to use and provides good video and sound quality
I've been using the solution for different vendor meetings and training The most valuable features of Zoom are quick connectivity, screen sharing, and quick response. The solution provides good video and sound quality. The solution's screen-sharing and presentation capabilities are really good.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The SpeakerTrack feature is the most valuable feature."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"We have a dual screen option to enable video and content sharing."
"PresenterTrack cameras improve the meeting experience."
"It was stable. So, I would rate the stability a ten out of ten."
"The configuration is a valuable."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"The product runs pretty smoothly so I haven't had to contact technical support."
"The biggest advantage with Zoom, compared to other similar products, is the simplicity."
"The screen sharing capability is useful for teaching."
"The solution is easy to set up."
"The most valuable features of Zoom for enhanced team collaboration are its high video quality, comprehensive meeting features, and reliable performance."
"I find it very easy to use for multiple persons."
"Zoom helps you to share your screen and allows someone to take remote control during Zoom meetings. Compared with other platforms like Teams and Webex, it's on par."
"I've been using Zoom since the pandemic started. It's actually been a life saving product under the circumstances that were thrust on everybody."
 

Cons

"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"The price of Cisco TelePresence overall should be reduced."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The tool is expensive."
"Cisco TelePresence could improve its integration capabilities."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The calling features can be improved."
"Whiteboarding would allow me to utilize the screen to draw something, explain, and write something."
"The voice quality could improve, and there are issues with the background."
"The next version should include features like conflict resolution and Version Control."
"For me, the only thing I'd suggest is to make the pricing more affordable."
"Zoom could be improved by adding more dashboards."
"Zoom meetings can only have 1,000 attendees. For more than 1,000, you must buy the Zoom Webinar product."
"The interface could be more user-friendly."
"Zoom could improve by having more dashboards."
 

Pricing and Cost Advice

"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."
"I will rate the tool's pricing an eight out of ten."
"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."
"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."
"The pricing is expensive, therefore I rate it an eight out of ten."
"There is a free version available with time limits."
"Zoom is free."
"There is a 40-minute time limit when you use the basic version, which is free."
"I believe that all of their licenses are purchased, so that they may use the solution for their teaching purposes."
"The price is $149 USD yearly."
"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."
"I am using the free version of Zoom."
"We are using the free version of Zoom."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
12%
Financial Services Firm
10%
University
10%
Educational Organization
90%
University
2%
Computer Software Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco TelePresence?
It was stable. So, I would rate the stability a ten out of ten.
What needs improvement with Cisco TelePresence?
Cisco TelePresence could improve its integration capabilities. As for additional features, I would like to see an improved ceiling microphone solution in the next versions.
What advice do you have for others considering Cisco TelePresence?
I recommend it to clients and would rate it 10 out of 10.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
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Comparisons

 

Also Known As

TelePresence
No data available
 

Overview

 

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Cisco TelePresence vs. Zoom and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.