We performed a comparison between Microsoft Intune and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the UEM capabilities."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"We have one MDM that works with Windows, iOS, and Android."
"As the solution is a software as a service, the scalability is unlimited."
"It is a stable solution."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"TeamViewer is a scalable solution."
"The product is quite stable. The performance is good."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"TeamViewer has a good interface."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"There are a couple of issues with stability."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"I would like some integration with the Microsoft reporting platform Power BI."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Deploying an app can be a complex process due to dependencies."
"The synchronization could be improved."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The Mac integration has room for improvement."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"The performance could always be better."
"Voice communication and screen communication or face-to-face communication could be improved."
"The installation and the update agent could improve."
"The business interface is clunky and not well-documented."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"The solution could improve by increasing or removing the time limitation on the use of a session."
Microsoft Intune is ranked 4th in Remote Access with 166 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Intune is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Microsoft Intune vs. TeamViewer report.
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