Microsoft Intune vs TeamViewer comparison

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0 views|176 comparisons
92% willing to recommend
TeamViewer Logo
10,428 views|8,609 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Intune and TeamViewer based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Intune vs. TeamViewer Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the UEM capabilities.""Microsoft Endpoint Manager is not expensive overall, especially for small environments.""For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic.""Intune's feature that I have found most valuable is its auto-pilot feature.""Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support.""We have one MDM that works with Windows, iOS, and Android.""As the solution is a software as a service, the scalability is unlimited.""It is a stable solution."

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"The product and platform work well. That is why I have stay with them so long. The stability has typically been good.""TeamViewer is a scalable solution.""The product is quite stable. The performance is good.""The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things.""TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access.""The most valuable feature of TeamViewer is its ease of use and beneficial remote access.""TeamViewer has a good interface.""TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."

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Cons
"There are a couple of issues with stability.""There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas.""I would like some integration with the Microsoft reporting platform Power BI.""I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam.""Deploying an app can be a complex process due to dependencies.""The synchronization could be improved.""Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further.""The Mac integration has room for improvement."

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"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone.""TeamViewer could improve by having support for other operating systems, such as Linux.""The performance could always be better.""Voice communication and screen communication or face-to-face communication could be improved.""The installation and the update agent could improve.""The business interface is clunky and not well-documented.""TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE.""The solution could improve by increasing or removing the time limitation on the use of a session."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
  • "The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
  • "It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
  • "TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
  • "...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
  • "It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
  • "TeamViewer is $600 or $700 per port per year..."
  • "The cost is in the thousands of dollars per year."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it Pros: Protected productivity: Intune gives you the… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:It is easy to use and has a pretty good UI.
    Ranking
    4th
    out of 59 in Remote Access
    Views
    0
    Comparisons
    176
    Reviews
    74
    Average Words per Review
    786
    Rating
    8.3
    1st
    out of 59 in Remote Access
    Views
    10,428
    Comparisons
    8,609
    Reviews
    25
    Average Words per Review
    300
    Rating
    8.6
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

    TeamViewer Features

    TeamViewer has many valuable key features. Some of the most useful ones include:


    • Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.


    • File transfers: Users can transfer files between computers in real-time.


    • Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.


    • Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.


    • Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.


    • Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.


    • Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.


    • Customizable: TeamViewer offers various customization options to meet specific user requirements.


    TeamViewer Benefits

    There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:


    • Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.


    • Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.


    • User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.


    • Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.


    • Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.


    • Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.


    • User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.


    • Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.


    Reviews from Real Users

    TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

    Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

    “[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

    Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

    Sample Customers
    Mitchells and Buzzers, Callaway
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm18%
    Comms Service Provider11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Healthcare Company10%
    Computer Software Company10%
    Comms Service Provider8%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Manufacturing Company8%
    Government7%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise14%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business43%
    Midsize Enterprise29%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise17%
    Large Enterprise52%
    Buyer's Guide
    Microsoft Intune vs. TeamViewer
    May 2024
    Find out what your peers are saying about Microsoft Intune vs. TeamViewer and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Microsoft Intune is ranked 4th in Remote Access with 166 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Microsoft Intune is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Microsoft Intune vs. TeamViewer report.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.