TeamViewer and Microsoft Intune both compete in the remote management and IT service software category. Microsoft Intune seems to have the upper hand due to its integration within the Microsoft ecosystem, offering a more seamless user experience.
Features: TeamViewer offers cross-platform compatibility, allowing effective remote control across operating systems. It provides seamless file transfers and bypasses corporate firewalls using standard internet ports. Microsoft Intune is integrated into the Microsoft ecosystem, supports conditional access, and offers comprehensive application management, making it suitable for environments relying on Microsoft products.
Room for Improvement: TeamViewer could enhance clipboard management and better support iOS devices while also addressing session stability issues. Microsoft Intune might benefit from extending its MDM capabilities, especially in terms of reporting and integration with non-Microsoft devices.
Ease of Deployment and Customer Service: TeamViewer's on-premises deployment provides a simple setup process. Its customer service is regarded as professional and prompt when needed. Microsoft Intune capitalizes on cloud deployment, which permits broader management but can introduce complexity. Users find value in its integration advantages but suggest streamlining deployment processes for new features.
Pricing and ROI: TeamViewer offers tiered pricing perceived as reasonable with a free trial, providing significant ROI through time savings and remote access. Microsoft Intune is competitively priced, especially when bundled with Microsoft 365, although its licensing model can be complex for smaller setups. The integration with the Microsoft ecosystem often results in cost-effective management.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
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