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TeamViewer Pilot vs TeamViewer Tensor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
TeamViewer Pilot
Ranking in Remote Access
32nd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
TeamViewer Tensor
Ranking in Remote Access
7th
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
Dec 22, 2022
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
UdaySiddu - PeerSpot reviewer
Nov 2, 2021
Good tech support
We install the software for our customers for purposes of controlling their businesses and resolving technical issues. We use it on particular devices and locations, so that our customers may be parties to the content of our discussions.  The location markings can appear incorrectly. If the…
UdaySiddu - PeerSpot reviewer
Apr 24, 2023
A user-friendly and stable solution providing remote desktop sharing functionality to its users
TeamViewer Tensor provides user-based licensing now. Earlier, it was concurrent-based licensing. Pricing might be improved for TeamViewer Tensor. It is more costly than some of the corporate licenses other products offer. So, we can get the other alternate products at a lower cost than TeamViewer Tensor. The SSO feature of the solution may sometimes not function perfectly, as it is integrated with the domain. Enabling SSO means it is enabled for the entire organization's domain, which can cause login issues for other users, particularly if they have renewed their licenses and cannot log in with their credentials. Therefore, it would be better to provide users with a TeamViewer ID and password without disrupting others and the overall business. In summary, the SSO feature needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"It's really easy to access."
"Autopilot is the most valuable feature of Microsoft Intune."
"For the price, the features included with Microsoft are appealing."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"I would rate the stability of Microsoft Intune nine out of ten."
"It's easy enough to use."
"Technical support has good responsiveness."
"The most valuable feature of TeamViewer Tensor is the remote access."
"Remote desktop sharing is one valuable feature of the solution."
"This product is very simple to use and you can connect whether you are behind a firewall or not."
 

Cons

"The configuration could be better by consolidating options and making it simpler."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"One drawback of Intune is that we cannot find devices based on a user's region or location."
"The security features should be improved."
"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."
"The location markings can appear incorrectly."
"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."
"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."
"The solution could include more AI (Artificial Intelligence)."
 

Pricing and Cost Advice

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"I have no comment on pricing of the solution."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"I am satisfied with the pricing."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"We pay for the licensing monthly."
"It is not an expensive product."
"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."
"The pricing is a little bit on the higher side."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
No data available
Computer Software Company
15%
Manufacturing Company
11%
Government
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer Tensor?
The most valuable feature of TeamViewer Tensor is the remote access.
What is your experience regarding pricing and costs for TeamViewer Tensor?
Our company chose the corporate licensing option for the solution, but TeamViewer Tensor attempted to push us towards...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
GE Oil & Gas, Android Police, Smartlaunch
Find out what your peers are saying about TeamViewer Pilot vs. TeamViewer Tensor and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.