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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Parallels Remote Application Server (RAS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Application Virtualization
1st
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
124
Ranking in other categories
Remote Access (5th), Desktop as a Service (DaaS) (1st)
Parallels Remote Applicatio...
Ranking in Application Virtualization
4th
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Virtualization category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 27.2%, down from 31.6% compared to the previous year. The mindshare of Parallels Remote Application Server (RAS) is 16.7%, up from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Virtualization
 

Featured Reviews

DavidWood1 - PeerSpot reviewer
Flexible Deployment, reliable performance, and fast transmission speeds
Provisioning Server is a fantastic option for image management in Citrix Virtual Apps and Desktops. It offers excellent performance and reliability. On the other hand, while Machine Creation Services can be scaled easily, they can significantly increase storage consumption. For instance, creating a Windows 10 image in MCS typically requires at least 80 GB of storage, in addition to any separate disks needed. To store changes made by users in Machine Creation Services, the differencing disk must be equal in size to the base disk, leading to significant storage consumption. On the other hand, Provisioning Server uses image versioning, creating a new image version every time it's modified. As a result, virtual machines streamed from the server revert to their original state after a reboot, which is similar to their state during the first boot. Using the provisioning server, I start by configuring a virtual machine with either a 2016 or 2019 server operating system. I install the necessary Citrix client provisioning server target device software, followed by installing the required applications. After that, I capture the entire configuration to a file share. The image is then streamed from the file share to the hypervisor, which can handle multiple machines. In some large-scale deployments, we have used a single image to provision thousands of servers. Once the image is captured and stored on the file share, it is set to read-only mode, and any changes made to it are not accepted until it is put in read-write mode. When a virtual machine is rebooted, it returns to its previous state before the changes were made. This feature can be beneficial in situations like a virus outbreak, where a simple reboot of the virtual machines can remove any malicious code or changes. A provisioning server offers a faster recovery time from a bad change and is generally faster than machine creation services. With the provisioning server, changes are not accepted until the read-write mode is enabled, and if a virus outbreak occurs, rebooting the machines restores them to the previous state. On the other hand, machine creation services' speed is dependent on the storage's speed, and recovery time from a bad change can take longer, especially with a large number of devices. If a bad change is made with machine creation services, the replication process can take a while to revert, whereas, with a provisioning server, all machines can be rebooted quickly. Within thirty minutes, I can restore my system to its previous state using the provisioning server.
JohanSkibdahl - PeerSpot reviewer
Secure access across devices with cost-effective seamless integration
One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure. The inclusion of all necessary components, such as load balancer and gateways, in a monthly fee is also beneficial. In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the desktop virtualization, which allows me to connect from anywhere."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
"Citrix offers a range of products that can be used straight out of the box."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"The tech support is fast, knowledgeable, and customer-friendly."
"It permits us to control the applications that our users are able to get to, in a seamless manner. We're able to distribute applications to users' desktops, just like those applications are on each user's computer, but they're not."
"It is a stable solution."
"Its price and ease of use are the most valuable. It is simple and has good performance."
"We use RAS to publish cloud desktops to our clients. The ability to easily publish resources to a subset of users is what we find most valuable."
"The management capability from the RAS portal provides greater control than using pure MS inbuilt into RDS capabilities."
"We can provision the servers without the need for another third-party solution."
"Valuable features include the ability to set up security groups for accessing certain apps, and the ability to add apps easily and centrally without touching the servers they’re hosted on."
"We can publish apps and desktops on Terminal Servers and seamlessly share printers. We also combine Parallels with Deepnet Security to get two-factor authentication."
 

Cons

"Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues"
"The initial setup is complex."
"When there are technical issues, sometimes we can't get on the cloud."
"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."
"The initial setup has room for improvement."
"HALB is not stable in our environment. When running two HALBs we have stability problems, so we use an active one and a passive for backup. Also, it would be nice to implement an upgrade of the environment without having to stop the servers. As it is, this must be done during off-hours."
"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."
"Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved."
"We use several gateways because access to our secret zone requires two-factor user authentication. It is a lot of hassle differentiating among users with or without two-factor. Of course, we could use two farms, but that would mean more management too."
"Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution."
"If the solution crashes, then all the customers connected through that agent, lose their session."
"Since I've been here less than a year, I have had to upgrade the system three times. The first time was the major upgrade but they have upgraded twice since, and I think that's too many times in that time span."
"We have had significant, ongoing issues with printing. It would be great to have a best practice for dealing with printing that we can offer to our customers."
 

Pricing and Cost Advice

"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"We spent nearly 1,50,000 Euros for 250 licenses."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"The solution is expensive and I give the cost a four out of ten."
"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."
"We have more than a million seats under management so we get the best price."
"The product is not expensive. I rate its pricing a three or four out of ten."
"We currently use Parallels side-by-side with an Azure cloud-hosted solution. This may be from a lack of product knowledge on my part, but we still need to work out the most effective way to shut down servers outside of hours, thereby reduce hosting costs. I am not entirely convinced Parallels does this well yet."
"Pricing is a little steep."
"It is not that high. It is in the medium range. Of course, it could be lower, but the price is not the issue."
"Comparable performance to Citrix for our use case at a significantly lower cost. Pricing is clear and there are relatively few options or other pricing considerations when compared to similar products. Just be sure not to forget the Microsoft licensing that goes along with a Parallels deployment."
"It is very affordable."
"I recommend testing Parallels and comparing it to your needs. Compare the prices against what you are able to do with the product and its alternatives. Parallels is not a cheap product."
"The pricing has always been competitive, and the new SPLA licensing model works great for our business and clients."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Government
11%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What do you like most about Parallels Remote Application Server (RAS)?
The solution is powerful, and it has good speed and performance.
What is your experience regarding pricing and costs for Parallels Remote Application Server (RAS)?
The pricing for Parallels RAS is straightforward with a monthly fee for a minimum of 15 licenses. For Parallels Desktop, it is a yearly cost of a couple of hundred euros. No additional fees for mai...
What needs improvement with Parallels Remote Application Server (RAS)?
A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS. As for Parallels Desktop, there is nothing specific that needs improvement.
 

Also Known As

Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Parallels RAS
 

Learn More

Video not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS) and other solutions. Updated: December 2024.
825,625 professionals have used our research since 2012.