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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Parallels Remote Application Server (RAS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Application Virtualization
1st
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
125
Ranking in other categories
Remote Access (5th), Desktop as a Service (DaaS) (1st)
Parallels Remote Applicatio...
Ranking in Application Virtualization
4th
Ranking in Virtual Desktop Infrastructure (VDI)
9th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Application Virtualization category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 26.8%, down from 30.2% compared to the previous year. The mindshare of Parallels Remote Application Server (RAS) is 16.5%, up from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Virtualization
 

Featured Reviews

DavidWood1 - PeerSpot reviewer
Flexible Deployment, reliable performance, and fast transmission speeds
Provisioning Server is a fantastic option for image management in Citrix Virtual Apps and Desktops. It offers excellent performance and reliability. On the other hand, while Machine Creation Services can be scaled easily, they can significantly increase storage consumption. For instance, creating a Windows 10 image in MCS typically requires at least 80 GB of storage, in addition to any separate disks needed. To store changes made by users in Machine Creation Services, the differencing disk must be equal in size to the base disk, leading to significant storage consumption. On the other hand, Provisioning Server uses image versioning, creating a new image version every time it's modified. As a result, virtual machines streamed from the server revert to their original state after a reboot, which is similar to their state during the first boot. Using the provisioning server, I start by configuring a virtual machine with either a 2016 or 2019 server operating system. I install the necessary Citrix client provisioning server target device software, followed by installing the required applications. After that, I capture the entire configuration to a file share. The image is then streamed from the file share to the hypervisor, which can handle multiple machines. In some large-scale deployments, we have used a single image to provision thousands of servers. Once the image is captured and stored on the file share, it is set to read-only mode, and any changes made to it are not accepted until it is put in read-write mode. When a virtual machine is rebooted, it returns to its previous state before the changes were made. This feature can be beneficial in situations like a virus outbreak, where a simple reboot of the virtual machines can remove any malicious code or changes. A provisioning server offers a faster recovery time from a bad change and is generally faster than machine creation services. With the provisioning server, changes are not accepted until the read-write mode is enabled, and if a virus outbreak occurs, rebooting the machines restores them to the previous state. On the other hand, machine creation services' speed is dependent on the storage's speed, and recovery time from a bad change can take longer, especially with a large number of devices. If a bad change is made with machine creation services, the replication process can take a while to revert, whereas, with a provisioning server, all machines can be rebooted quickly. Within thirty minutes, I can restore my system to its previous state using the provisioning server.
JohanSkibdahl - PeerSpot reviewer
Secure access across devices with cost-effective seamless integration
One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure. The inclusion of all necessary components, such as load balancer and gateways, in a monthly fee is also beneficial. In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From my perspective, the most valuable feature is the manageability."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"My focus has primarily been on publishing virtual applications."
"The tool helps me to connect with some apps of our company and resolve the tickets."
"It has allowed us to centralize the software location so we don't have to update the software client on 70 computers."
"Setup was straightforward. Our particular use case involved an Active Directory forest involving two data centers and three domains. User authentication against Active Directory was the easiest to set up and validate of any application installed in the last three years."
"Allows us to publish applications accessible by current-generation HTML5 browser or OS-specific client (Windows, Android, iOS), and it supports popular single sign-on and multi-factor authentication protocols."
"You have the opportunity to virtualize applications in different locations. Everything is in one pane or one window, which is quite good."
"We use RAS to publish cloud desktops to our clients. The ability to easily publish resources to a subset of users is what we find most valuable."
"The stability is ok - once I finished the setup, the system was quite stable."
"Its price and ease of use are the most valuable. It is simple and has good performance."
"It permits us to control the applications that our users are able to get to, in a seamless manner. We're able to distribute applications to users' desktops, just like those applications are on each user's computer, but they're not."
 

Cons

"Citrix duplicates multiple processes."
"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."
"Citrix should consolidate the multiple tools currently required into a single platform."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"I heard that Citrix found some loopholes in the product, and they have yet to be covered up."
"When I needed support for a couple of things, three people intervened. Each time, three people gave me a different answer. In the end, they did not manage to give the right answer. At a certain point, they stopped replying."
"The initial setup is complex."
"Tech support can be slow if you do not receive help from the US representatives."
"Currently in the RD Session Hosts – Sessions section, I can see what server a user is logged into but not what app he is using. Being able to do so would be immensely helpful when a non-technical user is complaining of issues, but I can’t tell which app he is using, and he is actually logged into multiple servers since they serve multiple apps."
"Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved."
"Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which could more easily be supplied by sending a ticket straight from the console with all of that information automatically specified."
"Sometimes you need to understand how to use load balancing and the gateway in order to scale, which means the team may need some additional technical knowledge."
"A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS."
"A web-based management interface for administration and reporting would be nice, instead of needing to log into a remote server."
"If the solution crashes, then all the customers connected through that agent, lose their session."
"Improvement is needed in performance monitoring of the client's endpoint, and automatic re-connection of the client in the event of circuit disruptions (this works well generally but can present challenges)."
 

Pricing and Cost Advice

"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"The licensing is $125 USD per user."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"It is an expensive solution. I rate its pricing a nine out of ten."
"We spent nearly 1,50,000 Euros for 250 licenses."
"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."
"We have more than a million seats under management so we get the best price."
"I recommend testing Parallels and comparing it to your needs. Compare the prices against what you are able to do with the product and its alternatives. Parallels is not a cheap product."
"It is inexpensive compared to one of its competitors."
"Just compare it to Citrix and you will see the value in it."
"Work with the vendor, as this is a fairly new product and they want use cases. Deals can be made."
"Parallels is a cost effective alternative to Citrix."
"The product is not expensive. I rate its pricing a three or four out of ten."
"Comparable performance to Citrix for our use case at a significantly lower cost. Pricing is clear and there are relatively few options or other pricing considerations when compared to similar products. Just be sure not to forget the Microsoft licensing that goes along with a Parallels deployment."
"I don't like the subscription model because it feels like I have to pay every month. If Parallels could go back to the professional license, it would be much better."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Government
11%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What do you like most about Parallels Remote Application Server (RAS)?
The solution is powerful, and it has good speed and performance.
What is your experience regarding pricing and costs for Parallels Remote Application Server (RAS)?
The pricing for Parallels RAS is straightforward with a monthly fee for a minimum of 15 licenses. For Parallels Desktop, it is a yearly cost of a couple of hundred euros. No additional fees for mai...
What needs improvement with Parallels Remote Application Server (RAS)?
A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS. As for Parallels Desktop, there is nothing specific that needs improvement.
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
Parallels RAS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Remote Application Server (RAS) and other solutions. Updated: March 2025.
841,164 professionals have used our research since 2012.