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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware Workstation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
125
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
VMware Workstation
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 9.5%, down from 14.5% compared to the previous year. The mindshare of VMware Workstation is 17.0%, up from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Mohd Abdul Aziz Shah Sulaiman - PeerSpot reviewer
Delivers secure and unified access to apps, desktops, and content for enhanced productivity
Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.
Shambhu Narayan  Singh - PeerSpot reviewer
An easy-to-manage solution that has really good customer support compared to other market players
VMware Workstation makes it easy to manage all the resources that we are handling. VMware Workstation has reduced our infrastructure cost. If someone wants machines, I can create them easily using the solution. VMware Workstation is easier to manage than other workstations like Oracle Workstation. VMware Workstation is an easy-to-manage solution, and its support is really good compared to other market players. Overall, I rate VMware Workstation an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
"The most valuable feature of the solution is that it supports team clients."
"It is a very scalable solution."
"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."
"The tool helps me to connect with some apps of our company and resolve the tickets."
"In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone."
"The tech support is fast, knowledgeable, and customer-friendly."
"For the most part, overall stability is what you would expect."
"It will not harm any of the computer settings to run a specific program. For example, if a program needs a specific security policy, we don't have to use the shared configuration. We have an individual copy of Windows installed on the virtual machine, so anybody can access that. It helps us a lot."
"The product works well."
"VMware Workstation has tons of third-party support, the largest partner ecosystem. VMware works with a ton of different vendors. They have plugins for almost everything. Other hypervisors lack the flexibility that VMware Workstation offers."
"The technical support is good."
"VMware Workstation’s most valuable features are backup and data transfer from one server to another."
"VMware Player's best feature is the ability to run different OS's simultaneously."
"The product is really easy to use."
"The most valuable features of the VMware Workstation solutions are the ESXi and vCenter."
 

Cons

"The video conferencing feature needs to be improved."
"Scalability depends on the server and the number of users in the organization."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product."
"The solution's cost has almost doubled this year, and it could be made cheaper."
"If there are connectivity issues, there are stability issues."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"The product’s customization feature needs improvement."
"The price of VMware Workstation could improve."
"The price of VMware Workstation is an area of concern where improvements are needed."
"They could include official support for macOS virtualization within VMware Workstation."
"Performance could be improved, it's somewhat clunky."
"The GUI interface could be improved."
"The product is outdated."
"The support can be improved."
"I would want to see features included that make deployment easier."
 

Pricing and Cost Advice

"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."
"We are seeing a return on investment with Citrix Workspace."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
"The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"The tool is expensive."
"I think it is a little high priced."
"The tool is not the cheapest."
"The product is expensive."
"The pricing is a bit steep in my opinion for testing and there are other options."
"VMware Workstation's costs are lifetime."
"The solution's pricing is almost the same as what Google Cloud, AWS, or Microsoft would charge you."
"VMware is expensive. Licensing can be tricky. For example, I recently had a client running VMware vSphere Essentials and wanted to migrate to a more scalable solution. However, they had no choice but to purchase a completely new license and deploy a completely new instance of VMware."
"The price of the solution per workstation is approximately 200 Francs annually. We pay a total of 800 francs. Everything is included in the price such as the support."
"It is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
Which VMware solution would you go with - Workstation or vSphere?
VM Workstation’s setup is so easy, you can use it almost instantly, it works well with Windows and Linux. We like VM Workstation primarily to test environments to determine how well a solution will...
What do you like most about VMware Workstation?
The product is stable, very easy to deploy, easy to use, easy to configure, and easy to set up.
What needs improvement with VMware Workstation?
The product's integration capabilities are an area with certain shortcomings where improvements are required.
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Akademiska Hus
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Workstation and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.