Apache Guacamole vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

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Executive Summary

We performed a comparison between Apache Guacamole and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: June 2024).
772,649 professionals have used our research since 2012.
Featured Review
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I'm using Apache Guacamole as a gateway."

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"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure.""Instead of pointing to any single feature, I would say the most valuable aspect of Citrix Virtual Apps and Desktops is the overall product itself. Virtualized apps and desktops, in theory and in practice, are very helpful to users.""Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely.""Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is.""Citrix offers a range of products that can be used straight out of the box.""I use Citrix DaaS to connect to devices.""It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides.""It is a stable solution. We don't usually have problems with the platform...It is a very scalable solution."

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Cons
"The solution's USB redirection could be improved."

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"Scalability depends on the server and the number of users in the organization.""Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up.""If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization.""There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern.""They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update.""Pricing and technical support needs improvement.""​There have been many issues with stability.""The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."

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Pricing and Cost Advice
Information Not Available
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I'm using Apache Guacamole as a gateway.
    Top Answer:The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it. The solution should include FX protocol instead of RDP.
    Top Answer:We are using the latest version of Apache Guacamole. Only one administrator is required to manage the solution. Overall, I rate Apache Guacamole eight and a half out of ten.
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Ranking
    20th
    out of 59 in Remote Access
    Views
    901
    Comparisons
    810
    Reviews
    1
    Average Words per Review
    181
    Rating
    8.0
    3rd
    out of 59 in Remote Access
    Views
    4,490
    Comparisons
    2,707
    Reviews
    24
    Average Words per Review
    548
    Rating
    7.8
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Apache
    Video Not Available
    Overview

    Apache Guacamole is a clientless remote desktop gateway. It supports standard protocols like VNC, RDP, and SSH.
    We call it clientless because no plugins or client software are required.
    Thanks to HTML5, once Guacamole is installed on a server, all you need to access your desktops is a web browser.

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    Sample Customers
    Information Not Available
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Computer Software Company11%
    Government10%
    Educational Organization7%
    REVIEWERS
    Computer Software Company18%
    Insurance Company9%
    Financial Services Firm9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government9%
    Manufacturing Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise12%
    Large Enterprise56%
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    Buyer's Guide
    Remote Access
    June 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: June 2024.
    772,649 professionals have used our research since 2012.

    Apache Guacamole is ranked 20th in Remote Access with 1 review while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 92 reviews. Apache Guacamole is rated 8.0, while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, BeyondTrust Privileged Remote Access and F5 BIG-IP Access Policy Manager (APM), whereas Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Amazon WorkSpaces, Citrix Workspace and Microsoft Remote Desktop Services.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.