We performed a comparison between IBM MaaS360 and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: IBM MaaS360 comes out on top in this comparison mainly because it provides better support than Microsoft Intune. However, it should be noted that Intune users are overall more satisfied with the pricing.
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The product’s most valuable feature is email, browser, and application security."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"Mobile device management is most valuable."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"The initial setup is not complex."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"Great for software update needs, operating system version updates, and security policy enforcement."
"The price could be lower."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"They should allow for the building of custom reports with graphics."
"The look needs to be updated and it could be simpler to use."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"Can be added process of export/import environment configuration to simplify any migration processes."
"There are a couple of issues with stability."
"I think there should be a better tracking of the cell phones used on the Intune."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"It would be better if they can reduce the cost of the license."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 165 reviews. IBM MaaS360 is rated 7.8, while Microsoft Intune is rated 8.0. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Google Cloud Identity. See our IBM MaaS360 vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.