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IBM MaaS360 vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
362
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
IBM MaaS360
Ranking in Enterprise Mobility Management (EMM)
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
36
Ranking in other categories
Unified Endpoint Management (UEM) (6th)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of IBM MaaS360 is 6.7%, up from 4.3% compared to the previous year. The mindshare of Samsung Knox is 4.6%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune23.8%
Samsung Knox4.6%
IBM MaaS3606.7%
Other64.9%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack Solutions Pvt Ltd
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Bulk phone setup has become more efficient while content distribution remains manageable
The main benefit of IBM MaaS360 is phone control and rollout. I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually. I was able to manage what apps people were downloading with IBM MaaS360, ensuring they had what they needed. I could monitor their downloads and remove applications if necessary.
Mohammed-Azam - PeerSpot reviewer
Technical Consultant at Stefanini North America and APAC
Streamline enrollment with seamless security and integration while technical support improves
Integration is required first. Samsung Knox needs to be configured initially. Once configured for the first time, the process becomes simplified. For example, in our client's case, they ship Samsung Galaxy devices directly to employees. When the end user receives the device, they simply open the box and attempt to enroll by entering their username and password. No additional steps are required beyond that. There are very few questions asked. Once authentication is completed, the user can proceed without selecting many options. The system directly logs in, and the user receives apps pushed by the console. It is also integrated from the MDM. Certain apps are pushed to employees for their use. This ensures the work profile remains secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are."
"The solution appears to be stable and scalable."
"Because of automation, we estimate that 50 to 60 percent of the time was reduced for enforcing policies and deployment."
"I appreciate how easy it is to deploy certificates to end users to get control over their device with Microsoft Intune; that's what Microsoft Intune is known for, and that's what we use them for."
"From a solution perspective, I always recommend that you go for it."
"At the moment, Autopilot is the most valuable feature."
"Microsoft Endpoint Manager's patch management has been the most helpful to us."
"If you want to manage your mobile devices as well as your Windows 10 devices, Intune is the best option."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"We have had practically no issues with MaaS360 that haven't started from our end first."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it, which is good for HIPAA."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"MaaS360 helped us to have the console ready in less than 10 minutes and start enrolling devices immediately."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"IBM MaaS360 gives us the ability to remote wipe, control, and block code from models and features we do not want on devices we have."
"Every new device was configured manually, it used to require about 20 minutes of engineer attention, now it's about three minutes."
"Samsung Knox is doing excellent work with its current offerings."
"It's a very good product that any organization can use to help manage their devices."
"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"Overall, I would rate the solution as a 10."
"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."
 

Cons

"The support is not very good. It's very poor."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."
"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."
"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The price could be lower."
"Zero day support is something they can work on."
"IBM support has not been that helpful. I have contacted chat support but they could not give a useful answer."
"They should allow for the building of custom reports with graphics."
"The user interface could definitely use some improvement."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"However, if technical support was purely through IBM, the service is definitely lacking."
"Features like private DNS would be very useful if pushed through Knox Manage."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
 

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."
"It's reasonable. They're not giving it away, but it's reasonable."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Its pricing seems reasonable."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"I feel the pricing to be very high."
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."
"The solution is expensive."
"IBM products are a little pricey."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"I rate IBM MaaS360’s pricing a six out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
University
6%
Comms Service Provider
11%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business165
Midsize Enterprise60
Large Enterprise182
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What is your experience regarding pricing and costs for IBM MaaS360?
The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.
What needs improvement with IBM MaaS360?
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, wh...
What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
Information Not Available
Find out what your peers are saying about IBM MaaS360 vs. Samsung Knox and other solutions. Updated: April 2026.
895,272 professionals have used our research since 2012.