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IBM MaaS360 vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
362
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
IBM MaaS360
Ranking in Enterprise Mobility Management (EMM)
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
36
Ranking in other categories
Unified Endpoint Management (UEM) (6th)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of IBM MaaS360 is 6.7%, up from 4.3% compared to the previous year. The mindshare of Samsung Knox is 4.6%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune23.8%
Samsung Knox4.6%
IBM MaaS3606.7%
Other64.9%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack Solutions Pvt Ltd
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Bulk phone setup has become more efficient while content distribution remains manageable
The main benefit of IBM MaaS360 is phone control and rollout. I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually. I was able to manage what apps people were downloading with IBM MaaS360, ensuring they had what they needed. I could monitor their downloads and remove applications if necessary.
Mohammed-Azam - PeerSpot reviewer
Technical Consultant at Stefanini North America and APAC
Streamline enrollment with seamless security and integration while technical support improves
Integration is required first. Samsung Knox needs to be configured initially. Once configured for the first time, the process becomes simplified. For example, in our client's case, they ship Samsung Galaxy devices directly to employees. When the end user receives the device, they simply open the box and attempt to enroll by entering their username and password. No additional steps are required beyond that. There are very few questions asked. Once authentication is completed, the user can proceed without selecting many options. The system directly logs in, and the user receives apps pushed by the console. It is also integrated from the MDM. Certain apps are pushed to employees for their use. This ensures the work profile remains secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When comparing these two products, I prefer Intune."
"Using Azure and Intune has helped us resolve most of these issues, as we no longer need a physical infrastructure to manage systems and can push policies remotely while maintaining control over the devices."
"The aspects I find most valuable are managing the data and applications, restricting users from installing any applications, and being able to wipe the data if a phone is misplaced or stolen."
"Overall, I like Intune as a solution and would rate it nine out of ten."
"It is a very stable and scalable cloud-only solution."
"I would rate the overall solution as a 10."
"Intune is valuable for managing various endpoints and integrating with the Azure cloud, which is essential for our organization."
"The initial setup is not complex."
"Every new device was configured manually, it used to require about 20 minutes of engineer attention, now it's about three minutes."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"Before Maas360 we had no way of knowing of how many devices were in the field due to IT not being a part of the purchasing process."
"It's a very good product that any organization can use to help manage their devices."
"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"Based on my experience and understanding, Samsung Knox is quite good, user-friendly, and top-notch."
"It's a very good product that any organization can use to help manage their devices."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."
"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."
 

Cons

"If you're looking forward to deficiency, I'd say that the Endpoint Manager support at the lower levels is poor."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune."
"The solution's app deployment needs to be improved."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"There is room for improvement in Microsoft Intune's understanding and user experience as the interface is easy to navigate for deploying applications and finding user information, but I think there should be a reduction in dependency on on-premises infrastructure and focus on artificial intelligence and automation to improve further."
"However, if technical support was purely through IBM, the service is definitely lacking."
"The product needs to improve tech support."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The user experience really isn't so good."
"It does seem that the more devices we added, the slower the management console operates."
"It would be ideal to add support for the distribution of windows.exe applications."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Features like private DNS would be very useful if pushed through Knox Manage."
 

Pricing and Cost Advice

"Every customer used to purchase licenses based on their needs."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"I rate IBM MaaS360's pricing a six out of ten."
"The solution is cost-effective."
"Fees are monthly and it's approximately $8 per user."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"I feel the pricing to be very high."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
University
6%
Comms Service Provider
11%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business164
Midsize Enterprise60
Large Enterprise182
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What is your experience regarding pricing and costs for IBM MaaS360?
The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.
What needs improvement with IBM MaaS360?
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, wh...
What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
Information Not Available
Find out what your peers are saying about IBM MaaS360 vs. Samsung Knox and other solutions. Updated: April 2026.
895,151 professionals have used our research since 2012.