Try our new research platform with insights from 80,000+ expert users

IBM MaaS360 vs Samsung Knox comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
319
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
IBM MaaS360
Ranking in Enterprise Mobility Management (EMM)
13th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
36
Ranking in other categories
Unified Endpoint Management (UEM) (6th)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
6th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 28.3%, down from 35.7% compared to the previous year. The mindshare of IBM MaaS360 is 6.1%, up from 4.0% compared to the previous year. The mindshare of Samsung Knox is 5.5%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune28.3%
Samsung Knox5.5%
IBM MaaS3606.1%
Other60.1%
Enterprise Mobility Management (EMM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Bulk phone setup has become more efficient while content distribution remains manageable
The main benefit of IBM MaaS360 is phone control and rollout. I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually. I was able to manage what apps people were downloading with IBM MaaS360, ensuring they had what they needed. I could monitor their downloads and remove applications if necessary.
SN
Consultant at a consultancy with 10,001+ employees
Consistently manages a large number of devices without downtime and offers quality support
In terms of areas where they could improve, if they provided solutions for every OEM, similar to what every other MDM platform is doing, that would be beneficial. For example, products such as InTune and MobileIron have no limitations. They support both iOS devices and Android devices. However, Samsung Knox specifically targets Samsung devices only. If they develop a solution that supports everything, along with the selling of devices and the product, they could achieve more business. Samsung Knox does not require any maintenance on my end.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Advanced endpoint analytics provides granular information about devices in Microsoft Intune, facilitating easier troubleshooting at system and application levels."
"The most valuable feature is the UEM capabilities."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"At the moment, Autopilot is the most valuable feature."
"It works well if you have a Microsoft environment."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The solution is quite stable."
"It is a stable solution that functions twenty-four hours and seven days a week."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"Overall, I would rate the solution as a 10."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."
"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."
"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."
"Samsung Knox is doing excellent work with its current offerings."
"Based on my experience and understanding, Samsung Knox is quite good, user-friendly, and top-notch."
"It's a very good product that any organization can use to help manage their devices."
 

Cons

"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"The user interface should be more user-friendly, as it can sometimes be challenging to navigate. Microsoft often relocates features, making it difficult to consistently find what I need."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"Packages on different identity provider platforms that are not supported present challenges for package installation."
"I have experienced downtime, bugs, and glitches. I rate it a seven because when we have bugs or instability in Microsoft Intune, we need to wait for the backend from Microsoft Intune to resolve issues and we can't deliver solutions to clients because we need to wait for action plans and related processes."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"There are a lot of updates happening on Microsoft."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"The product needs to improve tech support."
"The UI has room for improvement."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The user experience really isn't so good."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"Can be added process of export/import environment configuration to simplify any migration processes."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Features like private DNS would be very useful if pushed through Knox Manage."
 

Pricing and Cost Advice

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"It is expensive. The cost depends on the license that we choose."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"I rate IBM MaaS360’s pricing a six out of ten."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"I rate IBM MaaS360's pricing a six out of ten."
"IBM products are a little pricey."
"The solution is cost-effective."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
Information not available
report
Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
882,961 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
Manufacturing Company
11%
Computer Software Company
11%
Government
9%
University
6%
Comms Service Provider
12%
Manufacturing Company
10%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business122
Midsize Enterprise48
Large Enterprise160
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What is your experience regarding pricing and costs for IBM MaaS360?
The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.
What needs improvement with IBM MaaS360?
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, wh...
What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency p...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they ar...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
Information Not Available
Find out what your peers are saying about IBM MaaS360 vs. Samsung Knox and other solutions. Updated: February 2026.
882,961 professionals have used our research since 2012.