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ManageEngine Mobile Device Manager Plus vs Samsung Knox comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ManageEngine Mobile Device ...
Ranking in Enterprise Mobility Management (EMM)
11th
Average Rating
10.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
BA
Great features with very good function management
Our customers are pretty happy with the product. It uploads files, creates a secure virtual compartment for corporate applications. If it's on-prem, you can use it with mobile phones or tablets that don't have access to the internet using intranet with wireless access points. That's a big plus for government institutions as it enables the management of a large fleet of devices without any outside interference. That is the most significant advantage.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Microsoft Intune include providing visibility into devices and the ability to manage them remotely."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"Technical support, in general, has been quite helpful."
"The solution is easy to use and it has good performance."
"For the price, the features included with Microsoft are appealing."
"The solution has reduced the risk of security breaches by 30%."
"The automatic patch management feature in the Intune Suite is helpful."
"At the moment, Autopilot is the most valuable feature."
"Can manage a large fleet of devices without any outside interference."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
 

Cons

"The installation could be improved to be simplified."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The Mac integration has room for improvement."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"There could be more competent processes and improvements in the policy space."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Lacks a factory reset feature."
"Features like private DNS would be very useful if pushed through Knox Manage."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
 

Pricing and Cost Advice

"Intune is included in the Microsoft 365 licensing package that we have."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"It's affordable for the protection it gives. There are no additional costs."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"For organizations that are a Microsoft shop, the pricing is compelling."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Computer Software Company
18%
Construction Company
10%
Financial Services Firm
10%
Outsourcing Company
8%
Comms Service Provider
15%
Computer Software Company
13%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about ManageEngine Mobile Device Manager Plus?
Can manage a large fleet of devices without any outside interference.
What is your experience regarding pricing and costs for ManageEngine Mobile Device Manager Plus?
There are cheaper solutions on the market, especially Google, but it has fewer functions.
What needs improvement with ManageEngine Mobile Device Manager Plus?
Our clients have been asking for a factory reset feature, keeping the MDM application intact and stable. It's somethi...
What is your experience regarding pricing and costs for Samsung Knox?
I am not aware of the pricing and licensing details as it is not within my responsibilities.
What needs improvement with Samsung Knox?
Samsung Knox needs to expand customer features across all devices, not just Samsung devices. It would be beneficial t...
What is your primary use case for Samsung Knox?
My customers use Samsung Knox because they use Samsung devices due to their ease of use and specific features. Samsun...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Mobile Device Manager Plus
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Iskcon Temple, Pearl Public School District, Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
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Find out what your peers are saying about Microsoft, JAMF, Omnissa and others in Enterprise Mobility Management (EMM). Updated: January 2025.
831,158 professionals have used our research since 2012.