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Samsung Knox vs Sophos Mobile comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM MaaS360
Sponsored
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (7th)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Unified Endpoint Management (UEM) (5th)
 

Featured Reviews

Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.
Bien A.Vitorillo - PeerSpot reviewer
Easy to manage, cheaper cost and efficient for security needs
Sophos is very simple and direct to the point. I cannot recall any challenges with the deployment process. Deployment time: For a single device, it only takes two to three minutes, it also depends on the connectivity. But with a reliable connection, it takes only two to three minutes to install the software. Once installed, as long as there is an internet connection, the device can be discovered in our cloud deployment. Our network support team works on Sophos. I believe we have integrated it into our Active Directory. Deployment model: The subscription itself, Sophos Central, is already cloud-based. It's software as a service, directly from Sophos.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"I like the way mobile device management works in terms of how the data is segregated, as well as the office and personal data."
"It is a stable solution."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The solution is quite stable."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"Sophos Mobile has been rated nine out of ten for security and performance."
"The utmost importance lies in mobile security and its performance."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"Sophos Mobile is efficient in threat detection."
"The security features work well."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"The initial setup process is straightforward and fast."
 

Cons

"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"The price could be lower."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"They should allow for the building of custom reports with graphics."
"MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"Features like private DNS would be very useful if pushed through Knox Manage."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"For Sophos Mobile, it is difficult to get good support."
"We would like to see graphics showing the use of each device."
"The application might have issues with other software."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"There's a need for better protection against hackers trying to access key accounts such as bank accounts."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
 

Pricing and Cost Advice

"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."
"The solution is expensive."
"IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"IBM products are a little pricey."
"The solution is cost-effective."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
Information not available
"It is a cost-effective solution."
"The licensing fees are paid based on a one-year or two-year subscription."
"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."
"The licensing is paid on a yearly basis."
"Sophos Mobile is inexpensive."
"The product is not suitable for smaller companies because its price is high."
"My company needs to make yearly payments for the licensing charges attached to the product."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
16%
Computer Software Company
14%
Government
8%
Manufacturing Company
8%
Computer Software Company
21%
Construction Company
7%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What is your experience regarding pricing and costs for Samsung Knox?
I am not aware of the pricing and licensing details as it is not within my responsibilities.
What needs improvement with Samsung Knox?
Samsung Knox needs to expand customer features across all devices, not just Samsung devices. It would be beneficial t...
What is your primary use case for Samsung Knox?
My customers use Samsung Knox because they use Samsung devices due to their ease of use and specific features. Samsun...
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
The product is affordable, and there is no issue with its purchase for small companies.
What needs improvement with Sophos Mobile?
The area for improvement in Sophos Mobile is troubleshooting. They should be better at addressing issues more effecti...
 

Also Known As

Fiberlink MaaS360, MaaS360
No data available
Mobile Control
 

Learn More

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Overview

 

Sample Customers

Bancroft, Garuda Indonesia
Information Not Available
VIST Bank
Find out what your peers are saying about Samsung Knox vs. Sophos Mobile and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.