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Cisco Meraki Systems Manager (MDM+EMM) vs Sophos Mobile comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
6th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Mobile Device Management (MDM) (3rd)
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of April 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 34.5%, down from 38.3% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.2%, down from 2.8% compared to the previous year. The mindshare of Sophos Mobile is 2.6%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
GaneshKhutwad - PeerSpot reviewer
A central portal where you can add, stack, configure, and maintain your devices
Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.
Ramunas Tranavicius - PeerSpot reviewer
Provides effective mobile security for small companies yet needs a clearer user interface and better support
We provide services to small companies with ten to fifty clients. It is important for us, as we operate as an IT company and system integrator, to deploy solutions like Sophos Mobile for mobile security and device management The features that stand out for maintaining mobile security are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I like Intune as a solution and would rate it nine out of ten."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"Intune has automated the deployment of patches and applications, which is more efficient and easier."
"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."
"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The solution is straightforward to set up."
"The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."
"The solution is used for monitoring and configuring access points and BYOD (bring your own device)."
"They can provide detailed information about your devices, including their validity, license status, etc."
"It's extremely competitive and very good for a product in this sphere."
"Security is the main feature because the company is reliable."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The most significant features of Sophos Mobile include controlling user installations and managing features like the camera, which can be disabled or enabled."
"Sophos Mobile is efficient in threat detection."
"The utmost importance lies in mobile security and its performance."
"The solution provides us with data protection."
"I like the level of interaction that the product offers with the other products in our company's environment."
"We can easily manage the devices because it's already in the cloud. For example, if any phone that belongs to the company is lost, we can easily erase the data."
 

Cons

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"The reporting and cost have room for improvement."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"Meraki is limiting our connections."
"Sometimes, the integrations are a bit tough."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"They could include bandwidth-based policies."
"The price could be better."
"The tool's pricing needs to be more flexible like Cisco's."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"We encounter issues while working with iOS."
"The registration of the product during the initial setup has some issues, and it's not easy to get the quote. It's a bit cumbersome."
"I noticed that the VPN aspect is not included in Sophos Mobile."
"The application might have issues with other software."
"The technical support for Sophos Mobile requires improvement. I would rate it as five out of ten."
"The area for improvement in Sophos Mobile is troubleshooting."
"I noticed that the VPN aspect is not included in Sophos Mobile. To acquire a VPN for mobile, I have to subscribe to Sophos endpoint, which only works on computers."
 

Pricing and Cost Advice

"Its pricing seems reasonable."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"The pricing needs improvement."
"Microsoft Intune's pricing is reasonable."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"Meraki MDM is the cheapest solution we have used."
"My clients find it a bit expensive compared to other systems."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"It's extremely competitive and very good for a product in this sphere."
"This product is reasonably priced."
"The price is high for the market."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"Cisco Meraki Systems Manager is an expensive solution."
"The product is not suitable for smaller companies because its price is high."
"It is a cost-effective solution."
"Sophos Mobile is inexpensive."
"My company needs to make yearly payments for the licensing charges attached to the product."
"The licensing fees are paid based on a one-year or two-year subscription."
"The licensing is paid on a yearly basis."
"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Educational Organization
48%
Computer Software Company
12%
Manufacturing Company
5%
Government
4%
Computer Software Company
15%
Manufacturing Company
7%
Construction Company
7%
Printing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration ...
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
I find the licensing cost of Sophos Mobile to be somewhat expensive, rating it a four out of ten. There are also addi...
What needs improvement with Sophos Mobile?
The support for Sophos Mobile ( /products/sophos-mobile-reviews ) could be better. I also believe the portal itself r...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
Mobile Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
VIST Bank
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Sophos Mobile and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.