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Cisco Meraki Systems Manager (MDM+EMM) vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Number of Reviews
198
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
6th
Average Rating
8.6
Number of Reviews
30
Ranking in other categories
Mobile Device Management (MDM) (3rd)
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of September 2024, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 37.7%, down from 39.4% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.5%, down from 3.3% compared to the previous year. The mindshare of Workspace ONE UEM is 11.9%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

CJ
Jun 18, 2024
I like how the solution deploys the policies and makes them customizable
I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it. You can connect Defender for Endpoint to Intune and assign the client to start porting detections and alerts, creating a little security operations center. The integration is easy but tricky for someone who doesn't know how to use it. Once you learn to use it, it's a powerful tool that can condense most of your administrative tasks into one place Integration with Microsoft 365 and security is critical if you have a Microsoft infrastructure. You want all the tools to be connected and exchanging data so that when you make a change or deploy something, you can make an informed decision and log the errors. You can avoid having different types of configurations and strengthen your policies. We've been using what they call conditional access in which we set up policies and apply them based on certain conditions and attributes. For example, you can apply some policies to company-owned devices and a different set of policies to devices for personal use.
GaneshKhutwad - PeerSpot reviewer
Jul 26, 2024
A central portal where you can add, stack, configure, and maintain your devices
It is a central portal where you can add, stack, configure, and maintain your devices. You can also upgrade your devices from there. If you have any Meraki devices that are not in serial or not listed in your network but were purchased by you, Meraki support can directly assist you.  They have…
Loredana Ababei - PeerSpot reviewer
Apr 27, 2023
Provides a lot of valuable features that are easy to manage and customize
I use the solution to manage the shared devices in the organization All the features of the solution are very useful. The solution has a lot of capabilities, and it is easy to manage and customize. The solution should improve its support. When we had some issues, the support did not respond…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The navigation, the keys, and the settings are easy to find. It is easy to understand."
"The most important thing for me is the autopilot feature."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"Meraki Systems Manager's most valuable features are password management, device tracking, remote resetting and wiping, device management, inventory management, and easy policy deployment."
"The web portal provides status reporting and ease of configuration."
"The UI is easy to learn."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"The most efficient way is to prepare your integration in the cloud. After that, we can push your configuration from the cloud to the site once you connect the device. This process makes connecting the cloud and the new devices seamless and allows for easy configuration pushing."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."
"VMware Workspace ONE has been stable so far."
"It has good stability."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE."
"The most valuable feature is the interface with SCAP, which is the Security Content Automation Protocol."
"We've configured single sign-on for two or three enterprise customers, and it works very well."
"The feature that we find most valuable is the corporate email pushing."
"The solution has a lot of capabilities, and it is easy to manage and customize."
 

Cons

"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"If you wish to block any App Store application, there is no way to do so."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Integration with Mac devices requires some improvement."
"The installation could be improved to be simplified."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"The tool's pricing needs to be more flexible like Cisco's."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""
"The solution can be expensive."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"The initial setup is a bit complex."
"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
"One thing VMware needs to improve is compatibility with different operating systems."
"We'd like more useful support."
"I tried to use the tool on an encrypted disk, but it was inconvenient."
 

Pricing and Cost Advice

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"It is reasonable for the features it has."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"Cisco Meraki Systems Manager is an expensive solution."
"Meraki MDM is the cheapest solution we have used."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"This product is reasonably priced."
"My clients find it a bit expensive compared to other systems."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"It's extremely competitive and very good for a product in this sphere."
"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
"We pay approximately $6.50 per user for the standard version. If you are paying for an enterprise license that includes VDI then it will cost approximately $25 per user on a monthly basis."
"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."
"All licenses from VMware are only yearly. They start with a yearly license and look for a three-year commitment and yearly PO."
"We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model."
"The solution is more expensive than Intune."
"Its pricing was okay for our company."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
7%
Government
7%
Educational Organization
50%
Computer Software Company
12%
Government
5%
Manufacturing Company
3%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
Pricing is moderate, for example, between the MS48 and the MX85. We paid approximately thirty thousand dollars for li...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
It supports user-based policies. They could include bandwidth-based policies.
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Workspace ONE UEM and other solutions. Updated: July 2024.
800,688 professionals have used our research since 2012.