Cisco Meraki Systems Manager (MDM+EMM) vs Workspace ONE UEM comparison

Cisco and Omnissa are both solutions in the Enterprise Mobility Management (EMM) category. Cisco is ranked #6 with an average rating of 8.6, while Omnissa is ranked #3 with an average rating of 7.9. Cisco holds a 2.4% mindshare in EMM, compared to Omnissa’s 10.9% mindshare. Additionally, 96% of Cisco users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

Cisco Meraki Systems Manager and Workspace ONE UEM compete in the mobile device management category. Workspace ONE UEM is noted for its superior features, while Cisco Meraki is praised for its ease of use.

Features: Cisco Meraki Systems Manager integrates seamlessly with other Cisco products and offers powerful monitoring and troubleshooting tools. Workspace ONE UEM provides an extensive range of features, including advanced security, comprehensive support for multiple platforms, and versatile capabilities.

Room for Improvement: Cisco Meraki Systems Manager could improve its advanced security options and reporting capabilities. Workspace ONE UEM could benefit from a more intuitive setup process and smoother updates.

Ease of Deployment and Customer Service: Cisco Meraki Systems Manager has a straightforward deployment process and responsive customer support. Workspace ONE UEM offers detailed documentation and reliable support channels.

Pricing and ROI: Cisco Meraki Systems Manager is valued for its cost-effectiveness and competitive pricing structure, leading to a favorable ROI. Workspace ONE UEM, though higher in cost, delivers substantial value through its extensive features.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. Workspace ONE UEM Report (Updated: January 2025).

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM) vs. Workspace ONE UEM

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of February 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 35.7%, down from 38.6% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.4%, down from 3.0% compared to the previous year. The mindshare of Workspace ONE UEM is 10.9%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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GaneshKhutwad

Network security architect at ATOS

A central portal where you can add, stack, configure, and maintain your devices

Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

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Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to use."

"If I assess Intune's user experience, I would say it is perfect and simple."

"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."

"The tool's most valuable feature is Autopilot."

"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."

"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."

"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."

More Microsoft Intune pros

"The UI is easy to learn."

"It’s helped us manage our endpoints."

"It's extremely competitive and very good for a product in this sphere."

"Initial setup was easy."

"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."

"Security is the main feature because the company is reliable."

"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."

"The central management console on the cloud is fast and is the solution's most valuable feature."

More Cisco Meraki Systems Manager (MDM+EMM) pros

"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."

"The solution has very good documentation."

"The most valuable feature of VMware Workspace ONE is that it can support most end users' enterprise applications."

"The product has fully automated features that help people do tasks easily."

"VMware Workspace ONE is a platform that's really good at monitoring and managing mobile endpoints. It can be set up quickly and implemented easily. Technical support for this solution has always been good."

"We've configured single sign-on for two or three enterprise customers, and it works very well."

"The most valuable feature of the solution is that it enables us to remotely manage the devices, which is its purpose, and to push applications to the mobile devices from the portal."

"If an end-user has an issue with a device, the administration has the ability to remote access the device after approval from the end-user."

More Workspace ONE UEM pros

Cons

"Microsoft Intune fails a lot when it comes to device compliance."

"Some enrollment features could be improved."

"At the moment, we need more flexibility. We have some offices migrating to Windows 11 remotely. Sometimes, it is difficult to manage image installation because we have to collect some information before starting image deployment. Currently, Intune cannot collect the information needed for deploying new images."

"There are a few security features that are not available in Microsoft Intune, when compared to other products."

"The reporting needs to be a bit more interactive."

"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."

"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."

"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."

More Microsoft Intune cons

"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."

"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""

"The solution's integration with other products could be improved."

"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."

"In my opinion, the equipment availabilities and competitive pricings could be improved."

"Linux compatibility needs improvement."

"There is room for improvement in terms of pricing."

"Meraki is limiting our connections."

More Cisco Meraki Systems Manager (MDM+EMM) cons

"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."

"From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations."

"The technical support could be improved."

"The initial setup should be simplified."

"I would like to see technology expense management integrated into the next release. This feature would allow us to manage expenses across various workloads and services, including cloud environments and computing resources."

"The security features could always use improvement, although there has already been a huge improvement from years ago."

"vIDM could be improved with the multi-tenant capabilities that VMware tends to offer—features like customization branding and the integration of the app catalog based on the branding. Since the integration has been at top-level OGs, you were not able to then do rebranding if you were required to use specific user groups to highlight specific applications. At the time, I was personally opening feature requests for these things. I haven't worked with the latest release, so I don't know if these features were already deployed or not."

"Patching, fixing, and training for VMware Workspace ONE are areas that need to be improved."

More Workspace ONE UEM cons

Pricing and Cost Advice

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"Microsoft Intune is not cost-effective as a standalone product."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

"It is expensive. The cost depends on the license that we choose."

More Microsoft Intune pricing and cost advice

"It's extremely competitive and very good for a product in this sphere."

"My clients find it a bit expensive compared to other systems."

"Cisco Meraki Systems Manager is an expensive solution."

"The price is high for the market."

"This product is reasonably priced."

"Meraki MDM is the cheapest solution we have used."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

"It's an expensive tool."

"Its pricing was okay for our company."

"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."

"The price of the solution is costly for the number of users I am using it for."

"VMware Workspace ONE licensing price is good with their supportability. The price of VMware Workspace ONE is reasonable. We are using an enterprise license."

"VMware Workspace ONE is expensive."

"VMware Workspace ONE has a yearly license. You have to buy the license for one year at a time."

"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

27%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Educational Organization

52%

Computer Software Company

11%

Government

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

See all answers

What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

Cisco Meraki Systems Manager is an expensive solution.

See all answers

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

The solution's integration with other products could be improved.

See all answers

How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

See all answers

Comparisons

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Compared 16% of the time

Microsoft Entra ID vs Microsoft Intune

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Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Red Hat Ansible Automation Platform vs Microsoft Intune

Compared 2% of the time

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Jamf Pro vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 7% of the time

Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 5% of the time

ManageEngine Endpoint Central vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 4% of the time

IBM MaaS360 vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 4% of the time

Google Cloud Identity vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 4% of the time

More Cisco Meraki Systems Manager (MDM+EMM) Competitors

Horizon 8 vs Workspace ONE UEM

Compared 9% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

Jamf Pro vs Workspace ONE UEM

Compared 6% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Workspace ONE UEM

Compared 2% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Microsoft Intune

February 2025

Download Microsoft Intune product report

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM)

February 2025

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Buyer's Guide

Workspace ONE UEM

January 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Meraki MDM

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM) vs. Workspace ONE UEM

January 2025

Free Report: Cisco Meraki Systems Manager (MDM+EMM) vs. Workspace ONE UEM

Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Workspace ONE UEM and other solutions. Updated: January 2025.

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