Microsoft Intune vs Samsung Knox comparison

Microsoft and Samsung are both solutions in the Enterprise Mobility Management (EMM) category. Microsoft is ranked #1 with an average rating of 8.3, while Samsung is ranked #7 with an average rating of 8.1. Microsoft holds a 22.1% mindshare in EMM, compared to Samsung’s 4.2% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 100% of Samsung users who would recommend it.

Microsoft Intune

Read 378 Microsoft Intune reviews

37,965 Views
18,223 Comparison Views

95% willing to recommend

Samsung Knox

Read 10 Samsung Knox reviews

3,224 Views
3,192 Comparison Views

100% willing to recommend

Microsoft Intune

Samsung Knox

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 25, 2026

Microsoft Intune and Samsung Knox compete in the mobile and enterprise device management sector. Intune seems to have the upper hand in device compatibility and integration within the Microsoft ecosystem, while Samsung Knox offers robust security features for Samsung devices.

Features: Microsoft Intune offers seamless management across multiple platforms, such as Windows, macOS, Linux, iOS, and Android. It integrates with Office 365 and Azure, providing a unified dashboard beneficial for enterprises using Microsoft cloud services. Notable features include Autopilot, advanced security capabilities, and comprehensive reporting. Samsung Knox focuses on secure enterprise solutions for Samsung devices, offering features like Knox E-FOTA for forced firmware updates, and provides a dedicated secure environment for applications and data.

Room for Improvement: Microsoft Intune could enhance its macOS management, Linux support, and improve its reporting and user interface. It faces challenges in configuration management and dependence on the broader Microsoft suite for optimal functionality. Samsung Knox could improve by broadening its device support beyond Samsung products and refining its user experience for iOS devices to become more versatile in different enterprise environments.

Ease of Deployment and Customer Service: Microsoft Intune is primarily deployed via the public cloud and integrates well with other Microsoft services. However, customers cite occasional slow and inconsistent support. Samsung Knox offers stable customer service with an on-premises deployment model, excelling in device management specifically for Samsung products.

Pricing and ROI: Microsoft Intune benefits from bundled licensing with other Microsoft products, which often lowers overall costs for enterprises already invested in its ecosystem. Its pricing is competitive for large organizations that can leverage its package deals. Samsung Knox is affordable, with a competitive pricing model appreciated for its cost-efficient security solutions for Samsung devices, including a one-year free Knox Suite license that enhances its market appeal.

To learn more, read our detailed Microsoft Intune vs. Samsung Knox Report (Updated: June 2026).

Buyer's Guide

Microsoft Intune vs. Samsung Knox

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Ranking in Enterprise Mobility Management (EMM)

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

378

Ranking in other categories

Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Samsung Knox

Ranking in Enterprise Mobility Management (EMM)

7th

Average Rating

8.2

Reviews Sentiment

4.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 22.1%, down from 33.2% compared to the previous year. The mindshare of Samsung Knox is 4.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	22.1%
Samsung Knox	4.2%
Other	73.7%

Enterprise Mobility Management (EMM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Mohammed-Azam

Technical Consultant at Stefanini North America and APAC

Streamline enrollment with seamless security and integration while technical support improves

Integration is required first. Samsung Knox needs to be configured initially. Once configured for the first time, the process becomes simplified. For example, in our client's case, they ship Samsung Galaxy devices directly to employees. When the end user receives the device, they simply open the box and attempt to enroll by entering their username and password. No additional steps are required beyond that. There are very few questions asked. Once authentication is completed, the user can proceed without selecting many options. The system directly logs in, and the user receives apps pushed by the console. It is also integrated from the MDM. Certain apps are pushed to employees for their use. This ensures the work profile remains secure.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune is far more efficient and faster than MECM."

"Using Azure and Intune has helped us resolve most of these issues, as we no longer need a physical infrastructure to manage systems and can push policies remotely while maintaining control over the devices."

"The solution is scalable, and we currently have tens of thousands of users within our organization using the solution."

"Microsoft Intune has positively impacted our organization by giving us a more centralized and consistent way to manage endpoints, especially as remote and hybrid work become more common."

"I find what is most valuable about Microsoft Intune is how, at the granular level, it allows us to manage the devices."

"Intune saves time, and it is very easy to use. It allows us to manage applications completely."

"If you are looking for an MDM provider specifically for user and device certificate enrollment for your BYOD use cases or corporate devices, I believe Microsoft Intune could be one of the best solutions available."

"Since implementing this solution, our company has grown substantially, and our talent pool has significantly expanded."

More Microsoft Intune pros

"Samsung Knox is essential because you can centrally manage all your devices, including Android devices, iPhones, and Windows devices, in one platform at an affordable price, improving your security with GPOs and different policies, which is crucial in these times when we need to secure all communications, software, and various components against hackers."

"Overall, I would rate the solution as a 10."

"It's a very good product that any organization can use to help manage their devices."

"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."

"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."

"Based on my experience and understanding, Samsung Knox is quite good, user-friendly, and top-notch."

"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."

"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."

More Samsung Knox pros

Cons

"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."

"However, I dislike how it lags sometimes. I cannot work on multiple processes at the same time."

"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."

"They need to integrate more with security options."

"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."

"The downsides of Microsoft Intune include the fact that the interface can sometimes be complex for new administrators."

"The biggest challenge is that the admin portal can feel complex, especially for administrators who are new to the platform."

"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."

More Microsoft Intune cons

"The primary disadvantage is that it's not totally integrated with the Microsoft environment."

"We face challenges with the application launcher when testing firmware versions, especially for kiosk mode."

"The main drawback is that they need to expand this product beyond Samsung devices to include every device."

"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."

"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."

"Profile customization needs improvement. Samsung Knox currently has some intelligence features, but there are limitations in this console."

"Features like private DNS would be very useful if pushed through Knox Manage."

"Improvements could be made for features such as data services, which do not work properly with devices not manufactured by Samsung, although they do function well with Samsung devices."

Pricing and Cost Advice

"Microsoft Intune has been incorporated into our Microsoft E5 licenses."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"It's affordable for the protection it gives. There are no additional costs."

"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."

"The pricing is competitive, but it is not cheap."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"It comes with the E5 plan. We bought the E5 plan from Microsoft."

More Microsoft Intune pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Comms Service Provider

10%

Manufacturing Company

10%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	190
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

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What is your experience regarding pricing and costs for Samsung Knox?

Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency purposes, although some compare its pricing to other MDMs such as ManageEngine, S...

See all answers

What needs improvement with Samsung Knox?

I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they are not as comprehensive as with Android. Samsung Knox needs to enhance its iPhone...

See all answers

What is your primary use case for Samsung Knox?

I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances. Samsung Knox helps to manage work profiles in my case because all the devices ...

See all answers

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Compared 12% of the time

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Compared 9% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

Samsung Knox

June 2026

Download Samsung Knox product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Samsung Knox is a comprehensive security platform designed to protect mobile devices and data. It offers a suite of features tailored for enterprise use, ensuring robust security and management capabilities.

Samsung Knox provides a multilayered security framework for businesses, encompassing encryption, app management, and malware protection. It is integrated into Samsung devices, allowing IT admins to manage and secure fleets of smartphones and tablets seamlessly. Users benefit from simplified deployment and consistent updates that safeguard against emerging threats.

What are the most important features of Samsung Knox?

Knox Workspace: Creates a secure container for business data and apps.
Knox Mobile Enrollment: Streamlines the bulk deployment of devices.
Knox Configure: Customizes settings and restrictions on devices remotely.
Knox E-FOTA: Manages firmware updates without user intervention.
Knox Manage: Offers a cloud-based EMM solution for comprehensive control.

What are the benefits and ROI of using Samsung Knox?

Improved security: Ensures sensitive data is protected from breaches.
Enhanced management: Simplifies device administration and policy enforcement.
Cost reduction: Decreases IT overhead through streamlined processes.
Compliance support: Meets industry standards and regulatory requirements.
User productivity: Reduces downtime with automated updates and configurations.

Samsung Knox is widely adopted across industries such as healthcare, finance, and government. In healthcare, it secures patient data on mobile devices used by medical staff. Financial institutions use Knox to protect transaction information and customer details. Government agencies rely on its robust security for handling confidential communications and data.

Samsung

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Buyer's Guide

Microsoft Intune vs. Samsung Knox

June 2026

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