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Microsoft Intune vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
7th
Average Rating
8.2
Reviews Sentiment
4.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 20.1%, down from 31.1% compared to the previous year. The mindshare of Samsung Knox is 3.6%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune20.1%
Samsung Knox3.6%
Other76.3%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
TS
Ensures enterprise-level security with seamless updates and integration
The key benefits of Samsung Knox include its secure and user-friendly nature straight out of the box, giving enterprise customers security assurance. A specific feature, Knox E-FOTA One, allows forced firmware updates over the air without end-user intervention, which can be scheduled to occur during off-hours. Additionally, the Knox Secure Folder sandboxes both personal and work data, ensuring corporate data does not mix with personal data. The integration capabilities allow for seamless integration with the customer's MDM product set, providing access to the Knox Suite ecosystem. These features allow compliance with industry regulations, crucial as enterprises move toward a cloud-based, zero-trust security model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune's unified endpoint management platform is invaluable."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"The most valuable feature is the UEM capabilities."
"Microsoft Intune has positively impacted our organization by covering processes, improving security, and saving time."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Technical support is good."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"Samsung Knox is doing excellent work with its current offerings."
"It's a very good product that any organization can use to help manage their devices."
"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."
"Samsung Knox is essential because you can centrally manage all your devices, including Android devices, iPhones, and Windows devices, in one platform at an affordable price, improving your security with GPOs and different policies, which is crucial in these times when we need to secure all communications, software, and various components against hackers."
"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."
"Overall, I would rate the solution as a 10."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
 

Cons

"The portal of Microsoft Intune is slow for me, but otherwise I think it is an acceptable product."
"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."
"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."
"I heard some pain points. The main thing is the learning curve. It took time to implement. It was not the best product starting out of the gate."
"The reporting dashboard is really limited."
"The reporting and troubleshooting experience for Microsoft Intune could be more detailed and easier to navigate, especially when diagnosing policy sync or device compliance issues across large environments."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"Profile customization needs improvement. Samsung Knox currently has some intelligence features, but there are limitations in this console."
"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."
"We face challenges with the application launcher when testing firmware versions, especially for kiosk mode."
"The primary disadvantage is that it's not totally integrated with the Microsoft environment."
"The main drawback is that they need to expand this product beyond Samsung devices to include every device."
"Improvements could be made for features such as data services, which do not work properly with devices not manufactured by Samsung, although they do function well with Samsung devices."
"Features like private DNS would be very useful if pushed through Knox Manage."
 

Pricing and Cost Advice

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"Intune is included in the Microsoft 365 licensing package that we have."
"Even if they charge a premium, they aim to provide equal value."
"For organizations that are a Microsoft shop, the pricing is compelling."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What is your experience regarding pricing and costs for Samsung Knox?
Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency purposes, although some compare its pricing to other MDMs such as ManageEngine, S...
What needs improvement with Samsung Knox?
I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they are not as comprehensive as with Android. Samsung Knox needs to enhance its iPhone...
What is your primary use case for Samsung Knox?
I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances. Samsung Knox helps to manage work profiles in my case because all the devices ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Find out what your peers are saying about Microsoft Intune vs. Samsung Knox and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.