Microsoft Intune vs Samsung Knox comparison

Microsoft and Samsung are both solutions in the Enterprise Mobility Management (EMM) category. Microsoft is ranked #1 with an average rating of 8.3, while Samsung is ranked #7 with an average rating of 8.1. Microsoft holds a 23.8% mindshare in EMM, compared to Samsung’s 4.6% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 100% of Samsung users who would recommend it.

Microsoft Intune

Read 360 Microsoft Intune reviews

34,457 Views
16,884 Comparison Views

95% willing to recommend

Samsung Knox

Read 10 Samsung Knox reviews

2,955 Views
2,925 Comparison Views

100% willing to recommend

Microsoft Intune

Samsung Knox

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 25, 2026

Microsoft Intune and Samsung Knox compete in the mobile and enterprise device management sector. Intune seems to have the upper hand in device compatibility and integration within the Microsoft ecosystem, while Samsung Knox offers robust security features for Samsung devices.

Features: Microsoft Intune offers seamless management across multiple platforms, such as Windows, macOS, Linux, iOS, and Android. It integrates with Office 365 and Azure, providing a unified dashboard beneficial for enterprises using Microsoft cloud services. Notable features include Autopilot, advanced security capabilities, and comprehensive reporting. Samsung Knox focuses on secure enterprise solutions for Samsung devices, offering features like Knox E-FOTA for forced firmware updates, and provides a dedicated secure environment for applications and data.

Room for Improvement: Microsoft Intune could enhance its macOS management, Linux support, and improve its reporting and user interface. It faces challenges in configuration management and dependence on the broader Microsoft suite for optimal functionality. Samsung Knox could improve by broadening its device support beyond Samsung products and refining its user experience for iOS devices to become more versatile in different enterprise environments.

Ease of Deployment and Customer Service: Microsoft Intune is primarily deployed via the public cloud and integrates well with other Microsoft services. However, customers cite occasional slow and inconsistent support. Samsung Knox offers stable customer service with an on-premises deployment model, excelling in device management specifically for Samsung products.

Pricing and ROI: Microsoft Intune benefits from bundled licensing with other Microsoft products, which often lowers overall costs for enterprises already invested in its ecosystem. Its pricing is competitive for large organizations that can leverage its package deals. Samsung Knox is affordable, with a competitive pricing model appreciated for its cost-efficient security solutions for Samsung devices, including a one-year free Knox Suite license that enhances its market appeal.

To learn more, read our detailed Microsoft Intune vs. Samsung Knox Report (Updated: April 2026).

Buyer's Guide

Microsoft Intune vs. Samsung Knox

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Ranking in Enterprise Mobility Management (EMM)

1st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

360

Ranking in other categories

Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Samsung Knox

Ranking in Enterprise Mobility Management (EMM)

7th

Average Rating

8.2

Reviews Sentiment

4.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 23.8%, down from 33.8% compared to the previous year. The mindshare of Samsung Knox is 4.6%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	23.8%
Samsung Knox	4.6%
Other	71.6%

Enterprise Mobility Management (EMM)

Featured Reviews

Varun Mehra

collaboration support engineer at a retailer with 11-50 employees

Centralized device management has transformed security and streamlined remote provisioning

One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.

Read full review

Mohammed-Azam

Technical Consultant at Stefanini North America and APAC

Streamline enrollment with seamless security and integration while technical support improves

Integration is required first. Samsung Knox needs to be configured initially. Once configured for the first time, the process becomes simplified. For example, in our client's case, they ship Samsung Galaxy devices directly to employees. When the end user receives the device, they simply open the box and attempt to enroll by entering their username and password. No additional steps are required beyond that. There are very few questions asked. Once authentication is completed, the user can proceed without selecting many options. The system directly logs in, and the user receives apps pushed by the console. It is also integrated from the MDM. Certain apps are pushed to employees for their use. This ensures the work profile remains secure.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I appreciate how clear Microsoft Intune is."

"The automatic patching is the most valuable feature of Intune."

"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."

"We have not experienced any bugs or glitches with this solution."

"The many policies available in Microsoft Intune for managing our devices are valuable."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"Within Intune, managing policies and having a consistent way to manage devices is valuable."

"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."

More Microsoft Intune pros

"Samsung Knox functions as a UEM (User Endpoint Management); for IT professionals, certain features help save time, and we enable IT professionals and technical teams of organizations by training them, handling deployments, and assisting with troubleshooting when needed."

"Overall, I would rate the solution as a 10."

"It's a very good product that any organization can use to help manage their devices."

"Samsung Knox has good support for data protection, especially when using devices for profile installations, firmware updates, or configuration suites, as they are all data protected with a double layer of protection using our own MDM server alongside Samsung Knox services."

"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."

"Samsung Knox has very seamless integration capabilities for deployment; we easily upload devices through the KME, Samsung Knox Mobile Enrollment."

"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."

"Samsung Knox is doing excellent work with its current offerings."

More Samsung Knox pros

Cons

"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019."

"Intune has no remote control function for mobile phones to solve issues remotely for users."

"Customer support can be improved and simpler policy management can be implemented."

"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."

"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."

"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."

"The security aspect could be more effective."

"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."

More Microsoft Intune cons

"Features like private DNS would be very useful if pushed through Knox Manage."

"The main drawback is that they need to expand this product beyond Samsung devices to include every device."

"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."

"The main drawback is that they need to expand this product beyond Samsung devices to include every device."

"We faced multiple issues when pushing configuration profiles and policies through Samsung Knox. The students were cracking the entire system."

Pricing and Cost Advice

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

"It is reasonable for the features it has."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."

"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."

"Microsoft Intune is available for individual purchase at a low per-device cost."

More Microsoft Intune pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Comms Service Provider

11%

Manufacturing Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	158
Midsize Enterprise	60
Large Enterprise	182

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

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What is your experience regarding pricing and costs for Samsung Knox?

Regarding pricing, setup cost is crucial in our region. Companies buy Samsung Knox for both security and efficiency purposes, although some compare its pricing to other MDMs such as ManageEngine, S...

See all answers

What needs improvement with Samsung Knox?

I would appreciate improved management capabilities for iPhones. Currently, there are some possibilities, but they are not as comprehensive as with Android. Samsung Knox needs to enhance its iPhone...

See all answers

What is your primary use case for Samsung Knox?

I use this solution for my clients, for different businesses such as transport, editorials, hospitals, and ambulances. Samsung Knox helps to manage work profiles in my case because all the devices ...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 9% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 4% of the time

SOTI MobiControl vs Microsoft Intune

Compared 2% of the time

More Microsoft Intune Competitors

Workspace ONE UEM vs Samsung Knox

Compared 12% of the time

Lenovo Device Manager vs Samsung Knox

Compared 9% of the time

IBM MaaS360 vs Samsung Knox

Compared 7% of the time

Miradore vs Samsung Knox

Compared 6% of the time

SOTI MobiControl vs Samsung Knox

Compared 5% of the time

More Samsung Knox Competitors

Product Reports

Buyer's Guide

Microsoft Intune

May 2026

Download Microsoft Intune product report

Buyer's Guide

Samsung Knox

April 2026

Download Samsung Knox product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Samsung Knox is a comprehensive security platform designed to protect mobile devices and data. It offers a suite of features tailored for enterprise use, ensuring robust security and management capabilities.

Samsung Knox provides a multilayered security framework for businesses, encompassing encryption, app management, and malware protection. It is integrated into Samsung devices, allowing IT admins to manage and secure fleets of smartphones and tablets seamlessly. Users benefit from simplified deployment and consistent updates that safeguard against emerging threats.

What are the most important features of Samsung Knox?

Knox Workspace: Creates a secure container for business data and apps.
Knox Mobile Enrollment: Streamlines the bulk deployment of devices.
Knox Configure: Customizes settings and restrictions on devices remotely.
Knox E-FOTA: Manages firmware updates without user intervention.
Knox Manage: Offers a cloud-based EMM solution for comprehensive control.

What are the benefits and ROI of using Samsung Knox?

Improved security: Ensures sensitive data is protected from breaches.
Enhanced management: Simplifies device administration and policy enforcement.
Cost reduction: Decreases IT overhead through streamlined processes.
Compliance support: Meets industry standards and regulatory requirements.
User productivity: Reduces downtime with automated updates and configurations.

Samsung Knox is widely adopted across industries such as healthcare, finance, and government. In healthcare, it secures patient data on mobile devices used by medical staff. Financial institutions use Knox to protect transaction information and customer details. Government agencies rely on its robust security for handling confidential communications and data.

Samsung

Sample Customers

Mitchells and Buzzers, Callaway

Information Not Available

Buyer's Guide

Microsoft Intune vs. Samsung Knox

April 2026

Free Report: Microsoft Intune vs. Samsung Knox

Find out what your peers are saying about Microsoft Intune vs. Samsung Knox and other solutions. Updated: April 2026.

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