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SOTI MobiControl vs Samsung Knox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Samsung Knox
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SOTI MobiControl
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.2
Reviews Sentiment
8.7
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Patrick Hogeboom - PeerSpot reviewer
Comprehensive remote support simplifies customer integration
There is always room for improvement. Features like private DNS would be very useful if pushed through Knox Manage. We've raised this with Samsung, and it is on their roadmap. Also, there is an issue with the assignment of licenses where Knox Asset Intelligence and Knox Management sometimes deploy on different licenses. We've discussed this with Samsung for potential improvement.
Sahi Ibrahim SOUMAHORO - PeerSpot reviewer
Provides enterprise mobility and remote control mobile device management
I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good. During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"We have a BYOD policy, and this solution helps us manage our devices."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."
"The most valuable feature for us is the security, including risk analysis and patch management."
"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."
"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."
"The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial."
"One portal for all the features and the remote support capability in Samsung Knox is highly valued. The enterprise editions and the free Knox Suite licenses for one year are also beneficial."
"The licensing is simple."
"The most valuable features are remote control, remote monitoring of the mobile phone data, GPS localization, automobile network management, identity management, speaker logging, and remote management of mobile content."
"The initial setup is straightforward."
"The most valuable features are visibility and remote access."
"We can do auto patch updates using SOTI. SOTI has been well placed in terms of the number of endpoints it can handle."
"It is a scalable solution."
"SOTI MobiControl is the right solution for customers who want a reliable and low-cost MDM solution."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
 

Cons

"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."
"The initial setup is a little bit complex."
"There are a couple of issues with stability."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"Improvements are needed in Microsoft Intune's enterprise app management, including support for more applications in app patching, boot batching, and discovery. I also hope the cost of Remote Help will decrease because it's a much-needed Intune function. Our customers need that capability, or they will buy it from a third party at a premium."
"I would like to see Intune improve its handling of hybrid domain joins."
"Samsung Knox needs to expand customer features across all devices, not just Samsung devices."
"Features like private DNS would be very useful if pushed through Knox Manage."
"In the next release, they should make it easier to migrate."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"It would be helpful if the product offered more integration and more features around the iOS and macOS platforms."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"For the most part, the application deployment works well. Occasionally, when moving a gun, we'll see that we have to manually intervene, when working with the setup."
"Improving the reporting section would be beneficial for enhancing the product's overall functionality."
"The product’s features for managing Windows devices need improvement."
"In future releases, I would like to see a better configuration of the dashboard."
 

Pricing and Cost Advice

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"The pricing needs improvement."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"Its price is quite okay. I wish they provide certain additional features with the same license."
Information not available
"There are solutions that can be more aggressively priced, but they may not provide all that SOTI does. It's a matrix regarding what feature you use. You need to compare the features you use and what you are willing to pay for them... SOTI's pricing is okay. It's in the middle... They can provide more aggressive pricing once you start to have a lot of licenses."
"SOTI MobiControl is a cheap solution."
"It's a little bit expensive."
"The price is average. SOTI manages the price according to the type of client they have. I would rate the cost as five out of ten."
"There are additional costs if you want to use extra features."
"SOTI's pricing seems to be competitive."
"There are no costs in addition to the standard licensing fees."
"We have annual licenses to use this solution."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Comms Service Provider
15%
Computer Software Company
13%
Government
9%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
14%
Retailer
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Samsung Knox?
I am not aware of the pricing and licensing details as it is not within my responsibilities.
What needs improvement with Samsung Knox?
Samsung Knox needs to expand customer features across all devices, not just Samsung devices. It would be beneficial t...
What is your primary use case for Samsung Knox?
My customers use Samsung Knox because they use Samsung devices due to their ease of use and specific features. Samsun...
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What needs improvement with SOTI MobiControl?
SOTI MobiControl currently lacks some DLP features. It would be good if SOTI MobiControl could offer a few functional...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
MobiControl
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about SOTI MobiControl vs. Samsung Knox and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.