SOTI MobiControl Reviews

Users report mixed benefits from SOTI MobiControl. Some state it leads to significant cost savings and efficiency by managing devices and reducing manual tasks, even achieving a 50% recovery rate for lost devices. Others find it challenging to quantify a direct ROI, with some seeing return through cost avoidance, efficiency, and device security. However, not all experience immediate savings or perceive it as a major investment advantage compared to other technologies.

Enterprise buyers evaluating SOTI MobiControl generally find the pricing competitive yet variable, influenced by volume and device type. Initial setup and licensing can range from reasonable to high, with potential discounts for large-scale deployments. Annual licensing costs may rise with the number of devices. Many find SOTI more affordable compared to competitors like Microsoft Intune, though emerging market dynamics and additional feature costs can impact its value perception. Flexibility in subscription terms and volume discounts are appreciated.

• "You need to secure a license on a per-device basis."
• "It is an expensive product."
• "The product is reasonably priced at the moment."

Companies primarily utilize SOTI MobiControl for mobile device management across various sectors. It supports remote management, software deployment, device tracking, and data security. Users employ it for monitoring iPads, Android, Windows, and other mobile platforms. Features include application control, location tracking, real-time updates, and logistics assistance. Organizations benefit by enhancing driver-dispatch communications, securing devices, supervising tablets, managing footprints in diverse regions, and integrating with inventory systems.

Customer service is praised for accessibility and assistance, yet some express difficulty reaching support during critical times. Technical support receives mixed feedback; many commend their responsiveness and solutions, with Enterprise Support offering enhanced service and resource access. However, others find initial contact inconsistent, requiring escalation for effective help. Some users face issues with older versions, advising upgrades for fixes. Language and time-zone support are appreciated, with a call for further improvement in first-tier support effectiveness.

Many found SOTI MobiControl's initial setup straightforward, noting its simple installation and effective support. Some experienced challenges, particularly with complex configurations or upgrades from older versions. Several reported that the cloud version was faster to deploy compared to on-premises. Firewall rule configuration and network requirements posed difficulties for some users. Many emphasized the importance of technical knowledge in making the process easier, while praising SOTI's support for resolving issues.

SOTI MobiControl offers high scalability, supporting diverse user needs and growing device counts. While some experience occasional hardware-related challenges, many report seamless expansion and satisfactory server performance. Companies frequently surpass initial device limits with ease, accommodating thousands of devices across various industries. Scalability scores range from seven to ten, indicating strong capabilities. Some users suggest enhancements in redundancy and license notifications, but the platform remains favorable for managing mobile deployment.

SOTI MobiControl displays mixed stability results. Some report very stable performance with few disruptions, rating it highly for maintaining consistency. Others note minor issues requiring assistance, particularly with updates and multiple devices. Certain challenges arise with newer Android and iOS upgrades but are resolved quickly with support. Compared to competitors, its cost efficiency might influence perceptions. Stability ratings typically range from seven to ten, reflecting a generally dependable platform, despite occasional glitches.