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Microsoft Intune vs SOTI MobiControl comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Intune reduces costs, enhances security, streamlines processes, and improves resource efficiency for significant operational savings.
Sentiment score
2.5
SOTI MobiControl boosts efficiency and security with a 4:1 ROI, valued for time savings, device management, and security.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.5
Microsoft Intune support varies, with mixed reviews favoring premium support, while others desire more consistent and efficient basic support.
Sentiment score
9.5
SOTI MobiControl offers reliable global support, though assistance quality varies, with enterprise support boosting user satisfaction.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Sometimes it is challenging to reach them promptly during urgent situations.
They are always there and helpful, always answering effectively.
 

Scalability Issues

Sentiment score
8.2
Microsoft Intune offers seamless scalability for enterprises, supporting diverse devices, though improvements for macOS and dynamic groups are suggested.
Sentiment score
8.9
SOTI MobiControl scales well across industries, despite some challenges, and supports cloud or on-premises deployments with suggested improvements.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I rate the scalability of SOTI MobiControl as nine out of ten.
 

Stability Issues

Sentiment score
7.9
Microsoft Intune is stable and reliable, rated high by users, with minor issues often caused by external factors.
Sentiment score
8.8
SOTI MobiControl is praised for stability, with minor issues often resolved, noted as reliable across devices and versions.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
I rate the stability of SOTI MobiControl as nine out of ten.
 

Room For Improvement

Intune needs better macOS support, integration, UI, MAM capabilities, third-party patching, and faster security policy application.
SOTI MobiControl requires better documentation, intuitive UI, enhanced reporting, improved device compatibility, and real-time support features.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
Incorporating AI could enhance the product by offering suggestions or preventive measures for device failures.
 

Setup Cost

Microsoft Intune's integration with Microsoft 365 licenses offers attractive pricing and flexibility, benefiting large organizations but less accessible for small businesses.
SOTI MobiControl's pricing varies by volume and deployment, often deemed expensive compared to competitors like Microsoft Intune.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
We get Intune bundled with our Microsoft agreement.
For larger volumes, the cost per device is not expensive, but it becomes costly when the volume is lower.
I rate the pricing as an eight, which indicates it is on the more expensive side.
 

Valuable Features

Microsoft Intune offers seamless integration, security management, and centralized device management across Windows, iOS, and Android platforms.
Users value SOTI MobiControl for its user-friendly management, remote capabilities, security features, and effective support across multiple platforms.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
It is valuable for deploying new software components, security patches, and other updates effortlessly through scheduled configurations.
The geofencing feature is particularly beneficial as it alerts us whenever a device exits a specified region, enhancing our security measures.
 

Categories and Ranking

Microsoft Intune
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
SOTI MobiControl
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 34.5%, down from 38.3% compared to the previous year. The mindshare of SOTI MobiControl is 6.9%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Sahi Ibrahim SOUMAHORO - PeerSpot reviewer
Provides enterprise mobility and remote control mobile device management
I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good. During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
14%
Retailer
9%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What do you like most about SOTI MobiControl?
The most valuable features of the solution are containerization and app control.
What is your experience regarding pricing and costs for SOTI MobiControl?
I rate the pricing as an eight, which indicates it is on the more expensive side. However, I am not responsible for billing, that is handled by the finance team. I believe the price could be lower,...
What needs improvement with SOTI MobiControl?
The area that could be improved is the reporting services or application usage. They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a mor...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobiControl
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines
Find out what your peers are saying about Microsoft Intune vs. SOTI MobiControl and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.