ManageEngine Endpoint Central and SOTI MobiControl compete in device management software. ManageEngine Endpoint Central is noted for its pricing and support, while SOTI MobiControl is valued for its advanced features.
Features: ManageEngine Endpoint Central offers comprehensive device management, patch management, and user-friendly dashboards. SOTI MobiControl provides robust mobile device management, support for multiple platforms, and advanced security features. SOTI MobiControl's mobile-focused functionalities give it an edge.
Room for Improvement: ManageEngine Endpoint Central needs enhancements in reporting capabilities, quicker support response times, and specific operational areas. SOTI MobiControl requires a more intuitive interface and more flexible customization options.
Ease of Deployment and Customer Service: ManageEngine Endpoint Central is recognized for its straightforward deployment process and responsive customer service. SOTI MobiControl has a more complex deployment process, but its customer support is equally appreciated.
Pricing and ROI: ManageEngine Endpoint Central is highlighted for its competitive pricing and cost-effective setup, delivering significant ROI. SOTI MobiControl, while pricier, provides value through its advanced features, offering an acceptable ROI for comprehensive mobile management capabilities.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
Sometimes it is challenging to reach them promptly during urgent situations.
They are always there and helpful, always answering effectively.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
I rate the scalability of SOTI MobiControl as nine out of ten.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
The product is very stable, especially with the cloud version.
We haven't encountered issues very frequently.
I rate the stability of SOTI MobiControl as nine out of ten.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
The patch management module could be simplified as it is currently a bit complicated.
They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
Incorporating AI could enhance the product by offering suggestions or preventive measures for device failures.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
We get Intune bundled with our Microsoft agreement.
ManageEngine products offer reasonable prices for their product quality.
The pricing of ManageEngine Endpoint Central is quite decent.
For larger volumes, the cost per device is not expensive, but it becomes costly when the volume is lower.
I rate the pricing as an eight, which indicates it is on the more expensive side.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
ManageEngine Endpoint Central is straightforward to use and implement.
ManageEngine Endpoint Central has significantly simplified my device management practices.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
It is valuable for deploying new software components, security patches, and other updates effortlessly through scheduled configurations.
The geofencing feature is particularly beneficial as it alerts us whenever a device exits a specified region, enhancing our security measures.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
ManageEngine Endpoint Central Features:
ManageEngine Endpoint Central Benefits:
Reviews from Real Users
PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.
SOTI MobiControl, our award-winning mobility management solution provides the ability to securely manage mobile devices and connected peripherals, applications, content, and email. With MobiControl's advanced security and management features, businesses have granular control of how mobile devices are used for business, and how data is accessed to ensure sensitive corporate information is kept in authorized hands only.
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