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ManageEngine Endpoint Central vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
ManageEngine Endpoint Central boosts ROI by automating tasks, reducing costs, and enhancing productivity, leading to rapid financial gains.
Sentiment score
7.8
ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.
Compared to other products, ManageEngine provides good return on investment within five years.
 

Customer Service

Sentiment score
6.0
ManageEngine Endpoint Central's support is valued for responsiveness, but faces inconsistencies, communication challenges, and needs better documentation.
Sentiment score
8.3
ManageEngine Patch Manager Plus has excellent customer service with responsive technical support that resolves issues efficiently.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
Customer service and support are excellent, with a perfect score of ten out of ten.
 

Scalability Issues

Sentiment score
7.3
ManageEngine Endpoint Central efficiently scales and integrates with various systems, ensuring flexibility and robust performance for all environments.
Sentiment score
5.7
ManageEngine Patch Manager Plus excels in scalability and multi-OS support, though scaling may require temporary downtime considerations.
 

Stability Issues

Sentiment score
8.1
ManageEngine Endpoint Central is stable, with high reliability, minimal downtime, quick bug fixes, and generally smooth performance.
Sentiment score
8.7
ManageEngine Patch Manager Plus is stable and efficient, rated highly for reliable performance, easy deployment, and no issues during use.
We haven't encountered issues very frequently.
The product is very stable, especially with the cloud version.
 

Room For Improvement

ManageEngine Endpoint Central needs improvements in integration, customization, support response, performance, pricing, interface clarity, and SaaS availability.
ManageEngine Patch Manager Plus needs improvements in usability, compatibility, reporting, support, pricing, and interface simplicity for better user experience.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
The patch management module could be simplified as it is currently a bit complicated.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
When the patch testing works well, there is no need for patch management rollbacks.
 

Setup Cost

ManageEngine Endpoint Central offers competitive pricing per asset, though additional feature charges and licensing complexity can increase costs.
ManageEngine Patch Manager Plus offers affordable pricing with options like endpoint-based to server-based licensing, impacting future costs.
ManageEngine products offer reasonable prices for their product quality.
The pricing of ManageEngine Endpoint Central is quite decent.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
 

Valuable Features

Endpoint Central excels with patch management, remote control, asset management, and integration, enhancing security and ease of use.
ManageEngine Patch Manager Plus simplifies centralized patch management with automation, multi-OS support, and comprehensive reporting for diverse platforms.
The system misconfiguration part of vulnerability management is quite good, providing detailed insights into endpoint misconfigurations.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
ManageEngine Endpoint Central is straightforward to use and implement.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
The Patch Management Plus feature has rollback capabilities, which are easy to use, especially in cases affecting servers.
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
ManageEngine Patch Manager ...
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
Patch Management (8th)
 

Mindshare comparison

ManageEngine Endpoint Central and ManageEngine Patch Manager Plus aren’t in the same category and serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 41.3%, up 38.6% compared to last year.
ManageEngine Patch Manager Plus, on the other hand, focuses on Patch Management, holds 8.4% mindshare, up 7.5% since last year.
Client Desktop Management
Patch Management
 

Featured Reviews

Gabriel Clement - PeerSpot reviewer
Good for patch server management
For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.
AdeolaEkunola - PeerSpot reviewer
A quite straightforward solution that works easily with different operating systems
Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.
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Top Industries

By visitors reading reviews
Educational Organization
46%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I am not aware of the pricing and costs. I might know more when we renew our contract.
What needs improvement with ManageEngine Patch Manager Plus?
When the patch testing works well, there is no need for patch management rollbacks. If the testing environment functions effectively, rollbacks become unnecessary. If a report shows that testing di...
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
No data available
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management. Updated: February 2025.
838,713 professionals have used our research since 2012.