The solution needs to improve its testing environment and reporting. For example, if a patch doesn't work for SQL 9 but works for SQL 10, a comparison report would be helpful. I think ManageEngine Patch Manager Plus could improve its testing capabilities. If they could test different SQL versions and server versions in their sandbox, it would be better. For example, it didn't work well with Server 2012, but it works fine with 2016 and up.
System Support Manager at International Office Products (Pvt) Ltd.
Real User
Top 5
2023-12-21T13:58:00Z
Dec 21, 2023
The cloud version should have the option to add all the endpoints using the agent. Not only for Windows but also the Linux version. There are some versions that are not compatible with SaaS Manager. Some customers do not want to use the latest version of the latest Linux version of CentOS.
The solution's initial setup is not straightforward, and we have to customize it with our relevant features. We have to filter out complex updates for patches, which get downloaded in our on-prem server. We would like to get more frequent and relevant updates on the criteria for approving the missing patches.
ManageEngine Patch Manager Plus works perfectly, and its user interface is fine when compared to its competitors. The solution's UI is an area that requires improvement.
Learn what your peers think about ManageEngine Patch Manager Plus. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
Security Infrastructure Engineer at NP Secure Co.,Ltd
Reseller
Top 5
2023-08-31T10:14:22Z
Aug 31, 2023
Products like Tenable or CrowdStrike offer a good and less complicated user interface. The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated. For additional features in the solution, I would want the solution to provide me with a detailed view of each patch. If the solution could copy that information and show it on the console, instead of having to click on the plugin ID or the plugin name to redirect you to the patch and all its related information, the need to be redirected to another website to read all the information can be eliminated, and it would be great.
There is one area that confuses me and can use a lot of improvement in ManageEngine Patch Manager Plus. Once we add a server inside the solution, we cannot specify the server or target for a specific customer. If I want to apply a patch for a specific customer, I have to look at them by the IP, I have to sort them by the IP, then select them, one by one. There is no tagging or a site where I can include them in that group, so I have to patch the group. I would like the ability to segregate the customer. The solution should have a customer label where we can label those servers or include those servers for specific customers.
Information Security Manager at a tech services company with 501-1,000 employees
Real User
2020-06-28T08:51:00Z
Jun 28, 2020
The ability to do out of network patching needs to be added to the solution. For example, a lot of people are working from home now. It will take a lot of strength to make sure the patches are applied since the machines aren't technically within our network. If there's a way one can ensure that endpoints outside the corporate environment can be reached and accessed for patching, that would be ideal. The agent can be a bit more intelligent.
SOC Analyst at a maritime company with 51-200 employees
Real User
2019-09-27T04:38:00Z
Sep 27, 2019
There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac. All of the features are working with Windows, so they should be working for Mac as well. We need a better ability to communicate with the end-users using the solution. The support for this solution needs to be improved.
Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.
The solution needs to improve its testing environment and reporting. For example, if a patch doesn't work for SQL 9 but works for SQL 10, a comparison report would be helpful. I think ManageEngine Patch Manager Plus could improve its testing capabilities. If they could test different SQL versions and server versions in their sandbox, it would be better. For example, it didn't work well with Server 2012, but it works fine with 2016 and up.
The cloud version should have the option to add all the endpoints using the agent. Not only for Windows but also the Linux version. There are some versions that are not compatible with SaaS Manager. Some customers do not want to use the latest version of the latest Linux version of CentOS.
ManageEngine Patch Manager Plus needs to improve speed.
The tool's support needs improvement.
The solution's initial setup is not straightforward, and we have to customize it with our relevant features. We have to filter out complex updates for patches, which get downloaded in our on-prem server. We would like to get more frequent and relevant updates on the criteria for approving the missing patches.
ManageEngine Patch Manager Plus works perfectly, and its user interface is fine when compared to its competitors. The solution's UI is an area that requires improvement.
Products like Tenable or CrowdStrike offer a good and less complicated user interface. The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated. For additional features in the solution, I would want the solution to provide me with a detailed view of each patch. If the solution could copy that information and show it on the console, instead of having to click on the plugin ID or the plugin name to redirect you to the patch and all its related information, the need to be redirected to another website to read all the information can be eliminated, and it would be great.
They should improve the solution's pricing. Also, they should add better features for managing hardware.
The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting.
There is one area that confuses me and can use a lot of improvement in ManageEngine Patch Manager Plus. Once we add a server inside the solution, we cannot specify the server or target for a specific customer. If I want to apply a patch for a specific customer, I have to look at them by the IP, I have to sort them by the IP, then select them, one by one. There is no tagging or a site where I can include them in that group, so I have to patch the group. I would like the ability to segregate the customer. The solution should have a customer label where we can label those servers or include those servers for specific customers.
The ability to do out of network patching needs to be added to the solution. For example, a lot of people are working from home now. It will take a lot of strength to make sure the patches are applied since the machines aren't technically within our network. If there's a way one can ensure that endpoints outside the corporate environment can be reached and accessed for patching, that would be ideal. The agent can be a bit more intelligent.
I find the user interface a little bit intimidating and not very appealing. This is something that should be improved.
There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac. All of the features are working with Windows, so they should be working for Mac as well. We need a better ability to communicate with the end-users using the solution. The support for this solution needs to be improved.