ManageEngine Patch Manager Plus Reviews

Name: ManageEngine Patch Manager Plus
Brand: ManageEngine
Rating: 4.2 (14 reviews)

4.2 out of 5

14 reviews
100% willing to recommend

182 followers

What is ManageEngine Patch Manager Plus?

Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

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ManageEngine Patch Manager Plus is the #8 ranked solution in top Patch Management solutions. PeerSpot users give ManageEngine Patch Manager Plus an average rating of 8.4 out of 10. ManageEngine Patch Manager Plus is most commonly compared to Microsoft Configuration Manager: ManageEngine Patch Manager Plus vs Microsoft Configuration Manager. ManageEngine Patch Manager Plus is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Buyer's Guide

ManageEngine Patch Manager Plus

January 2025

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Helped 831,158 peers since 2012

Featured reviews

AdeolaEkunola

Director at NIGERCUBES LTD

Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.

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Syed Fahad ALi

System administrator at National Foods

The solution's initial setup is not straightforward, and we have to customize it with our relevant features. We have to filter out complex updates for patches, which get downloaded in our on-prem server. We would like to get more frequent and relevant updates on the criteria for approving the missing patches.

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Sereyreach Dy

Security Infrastructure Engineer at NP Secure Co.,Ltd

Products like Tenable or CrowdStrike offer a good and less complicated user interface. The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated. For additional features in the solution, I would want the solution to provide me with a detailed view of each patch. If the solution could copy that information and show it on the console, instead of having to click on the plugin ID or the plugin name to redirect you to the patch and all its related information, the need to be redirected to another website to read all the information can be eliminated, and it would be great.

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ManageEngine Patch Manager Plus mindshare

As of January 2025, the mindshare of ManageEngine Patch Manager Plus in the Patch Management category stands at 10.1%, up from 7.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Patch Management

PeerAnalyst reports

Type	Title	Date
Category	Patch Management	Jan 21, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 21, 2025	Download
Comparison	ManageEngine Patch Manager Plus vs Microsoft Configuration Manager	Jan 21, 2025	Download
Comparison	ManageEngine Patch Manager Plus vs BigFix	Jan 21, 2025	Download
Comparison	ManageEngine Patch Manager Plus vs Microsoft Windows Server Update Services	Jan 21, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Configuration Manager	4.1	19.6%	90%	81 interviews Add to research
BigFix	4.3	13.1%	97%	95 interviews Add to research

Valuable Features

ManageEngine Patch Manager Plus excels in centralized management, ease of use, and supports multiple operating systems. Key features include automated patch deployment, seamless integration, vulnerability and patch management, remote push capabilities, and comprehensive reporting. Users appreciate its lightweight nature, rollback capabilities, and ability to cover diverse hardware. The tool allows scheduling without unnecessary restarts, keeps an endpoint inventory, and monitors patch status. It effortlessly manages deployment for operating systems and third-party applications.

"The integration with both Linux and Microsoft systems is seamless."
"It does not restart unexpectedly, allowing automation anytime, even during weekends."
"The automated patch deployment feature is really helpful. I can schedule it anytime, even on weekends, without needing to restart systems. The centralized management and unified console are great. It shows me which PCs are out of date or which users are breaching our policies. I can test patches before deploying them."

Room for Improvement

ManageEngine Patch Manager Plus requires improvements in its iOS and Mac compatibility, user interface, and end-user communication. The support and pricing need enhancement, along with features for out-of-network patching and customer labeling. The tool's reporting, testing environment, and speed can improve, and initial setup is complex. The cloud version should better integrate with various Linux versions. A more detailed view of each patch and sandbox testing capabilities could enhance performance.

"I experienced issues with server 2012, which required an upgrade to 2016 for better functionality before moving to Azure."
"If a report shows that testing did not work for one version but succeeds for another, a comparison would be beneficial."
"I think ManageEngine Patch Manager Plus could improve its testing capabilities. If they could test different SQL versions and server versions in their sandbox, it would be better. For example, it didn't work well with Server 2012, but it works fine with 2016 and up."

ROI

Users reported significant time savings and enhanced security with ManageEngine Patch Manager Plus. Automated patch deployment minimized manual intervention, reducing labor costs, and downtime. Enhanced compliance with industry standards led to fewer vulnerabilities and potential breaches. Improved efficiency and streamlined workflows directly contributed to a positive return on investment. Users appreciated the intuitive interface that simplified complex tasks, making systems management more efficient and elevating operational performance.

Pricing

ManageEngine Patch Manager Plus offers yearly licensing, with additional support fees. Pricing is considered moderate, typically around $5,000 annually, varying with company size. The license costs approximately $8 per computer, with additional fees of $20 per computer. Packages start at $600 for up to 50 endpoints, with yearly options between $3,000 to $4,000. Generally perceived as affordable, especially compared to solutions like Intune, it is cost-effective for patch management.

"Patch Manager is cost-effective."
"ManageEngine Patch Manager Plus is a little bit cheaper."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."

Popular Use Cases

ManageEngine Patch Manager Plus is primarily used for patching end-user systems, such as mobile devices, PCs, desktops, and laptops. Organizations employ it for patching processes, vulnerability management, and managing updates like Microsoft's Patch Tuesday. It is used within various deployments to patch servers, handle security vulnerabilities, and provide patch management across different operating systems. Companies value its straightforward approach, asset management, and ability to integrate with existing systems like SCCM.

Service and Support

ManageEngine Patch Manager Plus customer service is praised for being responsive, with replies often within one to two hours. Their technical support is described as excellent, addressing queries immediately and providing satisfactory assistance. Users appreciate the quick engagement and effective resolutions offered by the support team, rating their experiences highly. Communication through various channels, including email, ensures efficient support, contributing to a positive perception of their commitment to customer assistance.

Deployment

ManageEngine Patch Manager Plus's initial setup is straightforward and easy, taking anywhere from one day to a week depending on the environment. Some organizations complete the deployment in two phases, involving one to two hours for smaller environments. Larger setups involving multiple sites or numerous endpoints may require more time. Effective setup requires a good understanding of the IT environment. In some cases, involvement from three to five people is necessary for a successful implementation.

Scalability

ManageEngine Patch Manager Plus is highly scalable. Users appreciate its ability to accommodate growth by purchasing additional licenses, supporting numerous endpoints, operating systems, and applications. Many organizations, including those with large-scale operations, find scalability effective. They note that temporary storage is necessary for downloaded patches. Teams often rely on a minimal number of staff for management. Scalability ratings vary, typically between eight and ten out of ten, affirming its capability to meet diverse needs.

Stability

ManageEngine Patch Manager Plus is consistently described as stable. Users frequently engage with it, citing no difficulties with setup or operation. Many rate its stability between eight and ten. It handles servers and workstations efficiently with minimal complexity. During testing phases, its performance remains stable. Stability ratings suggest it performs well without frequent updates. Users express satisfaction, highlighting its reliability with phrases like "highly stable." The stability rating often reaches a ten out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine Patch Manager Plus Buyer's Guide for additional reliable information.