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Atera vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Atera's support is highly rated for being responsive, knowledgeable, proactive, and professional, with frequent updates and effective security measures.
Sentiment score
8.3
ManageEngine Patch Manager Plus offers highly responsive customer support, often resolving queries within hours, earning high user satisfaction ratings.
 

Room For Improvement

Sentiment score
5.3
Atera requires better identity management, integrations, mobile features, network monitoring, automation, interface updates, and enhanced security for a superior user experience.
Sentiment score
5.7
ManageEngine Patch Manager Plus needs improvements in support, UI, communication, out-of-network patching, intelligence, reporting, setup, updates, speed, compatibility, testing, pricing, and hardware management.
 

Scalability Issues

Sentiment score
8.8
Atera is a scalable, versatile tool suitable for all company sizes, effectively managing diverse endpoints and clients with ease.
Sentiment score
6.5
ManageEngine Patch Manager Plus scales efficiently, supports many OS and apps, and users appreciate its manageable licensing for large environments.
 

Setup Cost

No sentiment score available
Atera's fixed per-technician fee offers predictable, scalable pricing with affordable integrations, making it cost-effective compared to competitors.
No sentiment score available
Users find ManageEngine Patch Manager Plus pricing moderate, with annual costs around $5,000 and varying opinions on affordability.
 

Stability Issues

Sentiment score
8.6
Atera is highly stable and reliable with minimal downtime, frequent updates, and rare issues, often external in origin.
Sentiment score
8.5
ManageEngine Patch Manager Plus is highly stable, consistently performs well, and is easy to deploy and operate across servers and workstations.
 

Valuable Features

Sentiment score
8.2
Atera offers robust PowerShell commands, seamless remote access, effective automation, cross-platform support, intuitive interface, and proactive issue resolution tools.
Sentiment score
8.6
Comprehensive, user-friendly centralized management tool offering multi-OS support, automation, patching, vulnerability management, and reporting with rollback capabilities.
 

Categories and Ranking

Atera
Ranking in Patch Management
8th
Average Rating
9.2
Reviews Sentiment
8.2
Number of Reviews
15
Ranking in other categories
IT Service Management (ITSM) (14th), Remote Monitoring and Management (RMM) (3rd)
ManageEngine Patch Manager ...
Ranking in Patch Management
6th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of Atera is 4.9%, down from 5.7% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 9.9%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

CB
Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location
When it comes to ease of use and the user interface I would give Atera a nine out of 10. The platform responsiveness to everything is solid. The updates Atera has put out have been second to none. Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do. Atera provides ease of access to all devices no matter where they're located. It makes no difference if the client is in a work group or if he is on a certain domain. Atera enables me to access our clients' devices with ease and to provide them with feedback across the board. It benefits both me and my clients. When it comes to pushing out anything, such as antivirus features, it's second to none. As I'm more of a hands-on person, I visit many of my clients. Often, while visiting a client site, another client will call. With Atera, I am able to remotely handle whatever needs to be done to his machine, be it installing a printer or helping with a password. When a client calls and needs something handled quickly, Atera is a big help. On a daily basis, it saves me time and approximately seven to 10 hours per week. Were I not always going around to all my clients, it would save me even more time.
Sereyreach Dy - PeerSpot reviewer
A tool for vulnerability patching and easy management of patches with a great technical support team
Products like Tenable or CrowdStrike offer a good and less complicated user interface. The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated. For additional features in the solution, I would want the solution to provide me with a detailed view of each patch. If the solution could copy that information and show it on the console, instead of having to click on the plugin ID or the plugin name to redirect you to the patch and all its related information, the need to be redirected to another website to read all the information can be eliminated, and it would be great.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
7%
Retailer
6%
Educational Organization
6%
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
Pricing is low. It costs around 149 bucks per month.
What needs improvement with Atera?
It should improve its processes.
What is your primary use case for Atera?
Atera is integral to our daily operations. We use it for RMM, PSA, our ticket system, and contact with people. We also integrate it with different products.
What needs improvement with ManageEngine Patch Manager Plus?
The solution needs to improve its testing environment and reporting. For example, if a patch doesn't work for SQL 9 but works for SQL 10, a comparison report would be helpful. I think ManageEngine ...
 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about Atera vs. ManageEngine Patch Manager Plus and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.