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BigFix vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (22nd), Unified Endpoint Management (UEM) (4th)
ManageEngine Patch Manager ...
Ranking in Patch Management
7th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Patch Management category, the mindshare of BigFix is 10.1%, down from 12.4% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 7.7%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AdeolaEkunola - PeerSpot reviewer
A quite straightforward solution that works easily with different operating systems
Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"BigFix technical support is good."
"It is user-friendly."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The patch management and the BigFix Inventory have been the most valuable features."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The integration with both Linux and Microsoft systems is seamless."
"The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."
"The most valuable features are patch management and mobile device management."
"It does not restart unexpectedly, allowing automation anytime, even during weekends."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"The automated patch deployment feature is really helpful. I can schedule it anytime, even on weekends, without needing to restart systems. The centralized management and unified console are great. It shows me which PCs are out of date or which users are breaching our policies. I can test patches before deploying them."
"The most valuable feature of this solution is centralized management."
"The initial setup was easy."
 

Cons

"I'm looking for them to make big web UI improvements."
"In-place and OS upgrades can be improved."
"The product is quite buggy and complicated to use."
"The console interface is not friendly, and requires training before using it in production."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"The look and feel of the system are old-fashioned."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"Its pricing should be improved. It is too costly."
"I experienced issues with server 2012, which required an upgrade to 2016 for better functionality before moving to Azure."
"The agent can be a bit more intelligent."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"The commercial aspect of ManageEngine is challenging due to their lack of presence in Brazil, which makes obtaining proposals difficult."
"I think ManageEngine Patch Manager Plus could improve its testing capabilities. If they could test different SQL versions and server versions in their sandbox, it would be better. For example, it didn't work well with Server 2012, but it works fine with 2016 and up."
"If a report shows that testing did not work for one version but succeeds for another, a comparison would be beneficial."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"ManageEngine Patch Manager Plus needs to improve speed."
 

Pricing and Cost Advice

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price is very fair."
"We have a subscription-based contract with BigFix."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"Our licensing fees are on a yearly basis, and the charge for support is extra."
"The pricing for ManageEngine Patch Manager Plus is on the moderate side."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Its price needs improvement."
"The solution cost is around $5,000 per year."
"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
"The price of this product is reasonable."
"Patch Manager is cost-effective."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal. I cannot disclose specific pricing details.
What needs improvement with ManageEngine Patch Manager Plus?
Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users. Additionally, in...
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about BigFix vs. ManageEngine Patch Manager Plus and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.