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BigFix vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (14th), Unified Endpoint Management (UEM) (4th)
ManageEngine Patch Manager ...
Ranking in Patch Management
8th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Patch Management category, the mindshare of BigFix is 10.9%, down from 12.4% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 8.4%, up from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AdeolaEkunola - PeerSpot reviewer
A quite straightforward solution that works easily with different operating systems
Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The patch management and the BigFix Inventory have been the most valuable features."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"It's very straightforward."
"The initial setup was easy."
"It is a highly stable solution."
"The tool's most valuable feature is performance."
"Scalability-wise, I rate the solution a ten out of ten."
"You can create remote sessions for client systems."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is probably one of the best features of the solution's technical support."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
 

Cons

"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I'm looking for them to make big web UI improvements."
"In-place and OS upgrades can be improved."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"They should add better features for managing hardware."
"Patching over the Internet should be improved."
"The solution's UI is an area that requires improvement."
"I think ManageEngine Patch Manager Plus could improve its testing capabilities. If they could test different SQL versions and server versions in their sandbox, it would be better. For example, it didn't work well with Server 2012, but it works fine with 2016 and up."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
 

Pricing and Cost Advice

"The price is reasonable, but our customers find it expensive."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The cost is slightly high."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The price of this product is reasonable."
"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
"The solution cost is around $5,000 per year."
"The pricing for ManageEngine Patch Manager Plus is on the moderate side."
"Patch Manager is cost-effective."
"ManageEngine Patch Manager Plus is a little bit cheaper."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Its price needs improvement."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What needs improvement with ManageEngine Patch Manager Plus?
When the patch testing works well, there is no need for patch management rollbacks. If the testing environment functions effectively, rollbacks become unnecessary. If a report shows that testing di...
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about BigFix vs. ManageEngine Patch Manager Plus and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.