Try our new research platform with insights from 80,000+ expert users

BigFix vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (22nd), Unified Endpoint Management (UEM) (4th)
ManageEngine Patch Manager ...
Ranking in Patch Management
6th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Patch Management category, the mindshare of BigFix is 10.4%, down from 12.1% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 8.0%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
AdeolaEkunola - PeerSpot reviewer
A quite straightforward solution that works easily with different operating systems
Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BigFix is the reporting tool and patching Windows."
"It's easy to use, not complicated."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"It is a highly stable solution."
"The fetch repository is a good feature."
"You can create remote sessions for client systems."
"It does not restart unexpectedly, allowing automation anytime, even during weekends."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"I rate the overall solution a ten out of ten."
"The solution supports patching not only Microsoft products but also non-Microsoft products, which is beneficial for me."
"The most valuable features are patch management and mobile device management."
 

Cons

"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"We need a much better multi-tenant option."
"Sometimes there is a lag time for our users."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I would like to see more integration with external data."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"If a report shows that testing did not work for one version but succeeds for another, a comparison would be beneficial."
"The agent can be a bit more intelligent."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"I find the user interface a little bit intimidating and not very appealing."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
 

Pricing and Cost Advice

"Its price is very reasonable."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The price is reasonable, but our customers find it expensive."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The price is very fair."
"The price of the solution is high. There are not any additional fees from the standard license."
"ManageEngine Patch Manager Plus is a little bit cheaper."
"Its price needs improvement."
"The solution cost is around $5,000 per year."
"Our licensing fees are on a yearly basis, and the charge for support is extra."
"Patch Manager is cost-effective."
"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
"The pricing for ManageEngine Patch Manager Plus is on the moderate side."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
report
Use our free recommendation engine to learn which Patch Management solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
5%
Computer Software Company
17%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal. I cannot disclose specific pricing details.
What needs improvement with ManageEngine Patch Manager Plus?
Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users. Additionally, in...
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about BigFix vs. ManageEngine Patch Manager Plus and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.