BigFix and Qualys Patch Management compete in the patch management domain. BigFix is noted for its comprehensive endpoint management, while Qualys stands out for its integration with security tools.
Features: BigFix offers extensive automation, strong endpoint management, and versatile configurations. Qualys integrates seamlessly with security and compliance tools, provides robust security measures, and ensures efficient patching.
Room for Improvement: BigFix can enhance its reporting capabilities, simplify complex configurations, and improve usability. Qualys needs better scalability, faster patch deployment, and increased performance.
Ease of Deployment and Customer Service: BigFix is powerful but complex in deployment with responsive, though occasionally slow, customer service. Qualys offers smoother, less complex deployment and quick, efficient customer service.
Pricing and ROI: BigFix may have a costly initial setup, but its features justify the long-term ROI. Qualys has more competitive pricing with quicker ROI, aided by efficient patching.
We have been provided with clear escalation points of contact, ensuring timely responses and resolution for any issues.
The support team is always on their toes, providing excellent service.
Qualys' technical support has been excellent.
Collaborating with various vendors to provide new patches would be beneficial.
This could include specifying whether the failure is related to a file download error, network interruption, application crash, or installer error based on the operating system.
Their platform requires enhanced support for multi-tenancy.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
They introduce new modules as needed, making Patch Management highly scalable.
Qualys Patch Management is very much scalable.
The pricing is reasonable and less expensive than the previous tool.
We found it costly compared to other vendors.
The stability of Qualys Patch Management is impeccable.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is a nine out of ten.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Qualys Patch Management excels with its automated patch scheduling and retrieval.
The most valuable feature of Qualys Patch Management is the support and service provided by Qualys.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Qualys Patch Management optimizes patching and vulnerability remediation through automation and intelligence insights, accelerating the process by 43% and improving patch rates by 90%. Its integration with CMDB and ITSM tools speeds up ticket closures by 60%, effectively reducing the attack surface while freeing IT and security resources. This cloud-based solution bridges the IT-security gap, making it essential for cybersecurity.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.