BigFix vs Qualys Patch Management comparison

HCLSoftware and Qualys are both solutions in the Patch Management category. HCLSoftware is ranked #9 with an average rating of 8.3, while Qualys is ranked #1 with an average rating of 8.9. HCLSoftware holds a 4.2% mindshare in PM, compared to Qualys’s 3.1% mindshare. Additionally, 97% of HCLSoftware users are willing to recommend the solution, compared to 98% of Qualys users who would recommend it.

BigFix

Read 99 BigFix reviews

9,476 Views
2,748 Comparison Views

97% willing to recommend

Qualys Patch Management

Read 50 Qualys Patch Management reviews

2,758 Views
2,758 Comparison Views

98% willing to recommend

BigFix

Qualys Patch Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

BigFix and Qualys Patch Management compete in the patch management domain. BigFix is noted for its comprehensive endpoint management, while Qualys stands out for its integration with security tools.

Features: BigFix offers extensive automation, strong endpoint management, and versatile configurations. Qualys integrates seamlessly with security and compliance tools, provides robust security measures, and ensures efficient patching.

Room for Improvement: BigFix can enhance its reporting capabilities, simplify complex configurations, and improve usability. Qualys needs better scalability, faster patch deployment, and increased performance.

Ease of Deployment and Customer Service: BigFix is powerful but complex in deployment with responsive, though occasionally slow, customer service. Qualys offers smoother, less complex deployment and quick, efficient customer service.

Pricing and ROI: BigFix may have a costly initial setup, but its features justify the long-term ROI. Qualys has more competitive pricing with quicker ROI, aided by efficient patching.

To learn more, read our detailed BigFix vs. Qualys Patch Management Report (Updated: March 2026).

Buyer's Guide

BigFix vs. Qualys Patch Management

March 2026

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Helped 886,576 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.9

BigFix delivers quick ROI with efficient patch management, reducing manual labor and costs while improving compliance and operational efficiency.

Sentiment score

6.0

Qualys Patch Management automates patching, boosts efficiency, reduces vulnerabilities and costs, achieving significant ROI and resource savings.

No quotes available

For more quotes and insights, download the BigFix report

With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.

Zafar Syed

Information Security Manager at BARC India

We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.

Revathi VeeraRaghavan

Information Security - Manager at Infosys

This single source of truth has helped reduce costs for our organization by over seventy percent in return on investment.

Ie Ogbonnaya

Cybersecurity Consultant at CyberBackbone

For more quotes and insights, download the Qualys Patch Management report

Customer Service

Sentiment score

7.6

BigFix's customer service is praised for expertise and responsiveness, enhanced by community resources and recent support improvements.

Sentiment score

7.3

Qualys Patch Management offers efficient support, although response times vary, language barriers occur, yet 24/7 assistance is available.

On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.

Joker Chin

Technical Director at SYSTEX

Technical support from HCL is satisfactory unless there are customization requirements.

Ravi Khanchandani

Founder Director at Techsa Services

Whenever we need any kind of support, the BigFix team is present and available.

Manish Raj

Solution Sales Specialist at TD SYNNEX

For more quotes and insights, download the BigFix report

The support team is experienced and responsive.

Arshad Nr

Senior Security Consultant at CyberNxt Solutions LLP

The support team is responsive and provides detailed information.

GokulM

Vulnerability Management Engineer at a comms service provider with 10,001+ employees

Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.

Pallavi Jain

Security Consultant at Onity

For more quotes and insights, download the Qualys Patch Management report

Scalability Issues

Sentiment score

4.7

BigFix effectively manages environments of all sizes with high scalability, supporting large deployments without performance issues.

Sentiment score

8.3

Qualys Patch Management efficiently handles multi-location deployments for large enterprises, offering scalability and cloud-based management globally.

BigFix requires some minimum configuration requirements.

Anish_Mishra

RPA Developer at Hexaware Technologies Limited

For more quotes and insights, download the BigFix report

It scales efficiently across different machines globally, ensuring patches are deployed smoothly.

reviewer2589096

Senior Information Security Engineer at a consultancy with 10,001+ employees

Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.

Zafar Syed

Information Security Manager at BARC India

If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.

Amber Mitchell

Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the Qualys Patch Management report

Stability Issues

Sentiment score

6.2

BigFix is praised for its stability, efficient large-scale deployments, and autonomous operations with minimal user intervention and near-perfect ratings.

Sentiment score

7.7

Qualys Patch Management is reliable, cloud-native, with high user ratings, despite occasional glitches and minor network-driven slowdowns.

No quotes available

For more quotes and insights, download the BigFix report

I would rate the stability of Qualys Patch Management nine point five out of ten.

reviewer2590236

Information Security Lead at a consultancy with 10,001+ employees

The stability of Qualys Patch Management is impeccable.

Sandeep Pasi

Sr Cyber Security Manager at BARC India

Overall, it is reliable.

Karan Bhateja

System Engineer at a tech services company with 11-50 employees

For more quotes and insights, download the Qualys Patch Management report

Room For Improvement

BigFix users seek pricing adjustments, enhanced interface, improved documentation, better integration, scalability, and cloud and mobile management solutions.

Qualys Patch Management needs better integration, user interface, support, reporting, third-party support, pricing, and faster zero-day responses.

Building a management console is quick and simple, taking only one to two hours for setup.

Joker Chin

Technical Director at SYSTEX

The problem was related to the hardware configuration and hardware specifications.

Anish_Mishra

RPA Developer at Hexaware Technologies Limited

In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.

Ravi Khanchandani

Founder Director at Techsa Services

For more quotes and insights, download the BigFix report

There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.

Karan Bhateja

System Engineer at a tech services company with 11-50 employees

It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.

AntonyLai

Sr Security Engineer at a tech services company with 10,001+ employees

For critical options, they could make them red, green for medium, and blue for less significant options.

Arshad N. R.

Cyber Security Specialist at UBS Financial

For more quotes and insights, download the Qualys Patch Management report

Setup Cost

BigFix offers flexible pricing with competitive but potentially costly plans, beneficial licensing, and discount options for larger deployments.

Qualys Patch Management is competitively priced, favored for functionality, yet considered costly for small environments, but justified by effectiveness.

The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.

Ravi Khanchandani

Founder Director at Techsa Services

For more quotes and insights, download the BigFix report

We get many more features at the same price as other solutions such as Microsoft SCCM.

Arshad Nr

Senior Security Consultant at CyberNxt Solutions LLP

However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.

Amber Mitchell

Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees

The pricing is reasonable and less expensive than the previous tool.

Chaitanya Kajjam

Technical Lead - Security Operations at a tech services company with 51-200 employees

For more quotes and insights, download the Qualys Patch Management report

Valuable Features

BigFix offers scalable and customizable endpoint management with robust patching, software distribution, and security compliance across multiple platforms.

Qualys Patch Management offers automated patching, risk prioritization, and comprehensive dashboards, enhancing security and compliance for IT teams.

The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.

Joker Chin

Technical Director at SYSTEX

I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.

Anish_Mishra

RPA Developer at Hexaware Technologies Limited

BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.

Ravi Khanchandani

Founder Director at Techsa Services

For more quotes and insights, download the BigFix report

We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.

reviewer2589096

Senior Information Security Engineer at a consultancy with 10,001+ employees

We have been able to apply workarounds for zero-day vulnerabilities efficiently.

Arshad Nr

Senior Security Consultant at CyberNxt Solutions LLP

It provides insight into the organization's security posture and keeps databases updated with new CVEs.

Mubashir K

Cyber Security Engineer at Techensglobal

For more quotes and insights, download the Qualys Patch Management report

Categories and Ranking

BigFix

Ranking in Patch Management

9th

Average Rating

8.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Configuration Management (9th), Endpoint Protection Platform (EPP) (33rd), Unified Endpoint Management (UEM) (9th)

Qualys Patch Management

Ranking in Patch Management

1st

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Patch Management category, the mindshare of BigFix is 4.2%, down from 9.9% compared to the previous year. The mindshare of Qualys Patch Management is 3.1%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Mindshare Distribution
Product	Mindshare (%)
Qualys Patch Management	3.1%
BigFix	4.2%
Other	92.7%

Patch Management

Featured Reviews

Anish_Mishra

RPA Developer at Hexaware Technologies Limited

Successfully manage endpoint security and compliance while facing integration challenges

I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

Read full review

Arshad N. R.

Cyber Security Specialist at UBS Financial

Patch management process becomes more efficient and cost-effective while significantly improving vulnerability remediation rates

Regarding improvements in Qualys Patch Management, I did not quite understand the downsides they were expecting. Initially, I was confused about where to find and how to use the available features. It was challenging to identify the options we could employ and why we were using them. However, once I gained hands-on experience, I was able to identify the tool's particular features, making it easier for us to use it. The initial phase had some difficulty with the user interface. I would them to improve user training. They have used many colors, which can be confusing, so they should use specific colors for specific options. For critical options, they could make them red, green for medium, and blue for less significant options. This would make it easier for a beginner to recognize which buttons are dangerous to click. Such adjustments can help new users learn the solution faster.

Read full review

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886,576 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Government

Computer Software Company

Financial Services Firm

13%

Manufacturing Company

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	67

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	8
Large Enterprise	26

Questions from the Community

What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.

See all answers

What needs improvement with BigFix?

I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most affordable or competitive option, there is room for improvement. Additional feat...

See all answers

What is your primary use case for BigFix?

I have been working at Tech Data for the last 12 plus years.

See all answers

What is your experience regarding pricing and costs for Qualys Patch Management?

I have a great experience with the pricing setup of Qualys Patch Management because it provides us a detailed breakdown on how to provide solutions to our clients.

See all answers

What needs improvement with Qualys Patch Management?

Qualys Patch Management can be improved by enhancing the reporting capabilities and dashboards since it is difficult to extract customized executive reports for the board. Also, the feedback loop c...

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What is your primary use case for Qualys Patch Management?

My main use case for Qualys Patch Management is to automate and deploy patches across our enterprise infrastructure, specifically for Windows and Linux servers. I use it to bridge the gap between f...

See all answers

Comparisons

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Compared 5% of the time

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Microsoft Intune vs BigFix

Compared 3% of the time

Chef vs BigFix

Compared 3% of the time

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ManageEngine Patch Manager Plus vs Qualys Patch Management

Compared 12% of the time

Patch My PC vs Qualys Patch Management

Compared 11% of the time

Microsoft Configuration Manager vs Qualys Patch Management

Compared 10% of the time

Microsoft Windows Server Update Services vs Qualys Patch Management

Compared 10% of the time

Automox vs Qualys Patch Management

Compared 8% of the time

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Product Reports

Buyer's Guide

BigFix

April 2026

Download BigFix product report

Buyer's Guide

Qualys Patch Management

March 2026

Download Qualys Patch Management product report

Also Known As

Tivoli Endpoint Manager

No data available

Interactive Demo

HCLSoftware

Demo not available

Qualys

Overview

HCL BigFix is a Unified Endpoint Management and automation platform that reduces risk, cost, and complexity in enterprise IT environments, managing 155M+ endpoints.

BigFix provides centralized management, security, and remediation for diverse IT infrastructures. It integrates infrastructural security, endpoint remediation, and digital employee experience automation. Built on a single-agent architecture, it ensures seamless policy enforcement across on-premises, hybrid, and multi-cloud environments. Organizations benefit by managing nearly 100 operating system variants through a unified platform, ensuring compliance and operational resilience. BigFix supports stringent regulatory requirements, making it suitable for highly regulated industries and public-sector environments.

What are BigFix's most important features?

Patch Management: Deploy patches across multiple OSs efficiently.
Integration: Works with leading vulnerability scanners like Tenable and Rapid7.
Central Console: Provides real-time capabilities and customization via APIs.
Automation & Inventory: Manages desktops and servers, offering detailed reporting.
Multi-Platform Support: Facilitates seamless patch deployment and monitoring.

What benefits or ROI can users expect?

Cost Reduction: Minimizes labor through automation and intelligent workflows.
Security Compliance: Ensures adherence to industry regulations and standards.
Scalability: Supports large enterprises with expansive endpoint management.
Operational Efficiency: Reduces tool sprawl and simplifies management tasks.

In industries like telecom and finance, BigFix is used for automated patch management, software distribution, and security compliance. Companies leverage it for endpoint management and inventory tracking. It integrates with tools like ILMT to enhance endpoint data collection, aiding compliance and application deployment.

HCLSoftware

Qualys Patch Management optimizes patching and vulnerability remediation through automation and intelligence insights, accelerating the process by 43% and improving patch rates by 90%. Its integration with CMDB and ITSM tools speeds up ticket closures by 60%, effectively reducing the attack surface while freeing IT and security resources. This cloud-based solution bridges the IT-security gap, making it essential for cybersecurity.

Qualys

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Information Not Available

Buyer's Guide

BigFix vs. Qualys Patch Management

March 2026

Free Report: BigFix vs. Qualys Patch Management

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