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Microsoft Windows Server Update Services vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
Customer service for Microsoft Windows Server Update Services is mixed, with praise for premium support but issues with wait times and responsiveness.
Sentiment score
7.3
Qualys Patch Management support is efficient and responsive, successfully resolving issues with effective escalations and proactive account managers.
We have been provided with clear escalation points of contact, ensuring timely responses and resolution for any issues.
The support team is always on their toes, providing excellent service.
Qualys' technical support has been excellent.
 

Room For Improvement

Sentiment score
5.2
Microsoft Windows Server Update Services requires improvements in usability, package validation, update grouping, reporting, integration, automation, stability, and security.
Sentiment score
5.0
Qualys Patch Management needs enhancements in updates, support, automation, communication, pricing, user interface, and personalized guidance.
Collaborating with various vendors to provide new patches would be beneficial.
This could include specifying whether the failure is related to a file download error, network interruption, application crash, or installer error based on the operating system.
Their platform requires enhanced support for multi-tenancy.
 

Scalability Issues

Sentiment score
7.9
Microsoft Windows Server Update Services supports high scalability, multi-level environments, hierarchical updates, and cloud integration for large enterprises.
Sentiment score
8.4
Qualys Patch Management excels in scalability for global growth but faces limitations in multi-tenancy support for some users.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
They introduce new modules as needed, making Patch Management highly scalable.
Qualys Patch Management is very much scalable.
 

Setup Cost

Sentiment score
7.6
Microsoft Windows Server Update Services is free with Windows Server, but additional storage and broader licensing costs may apply.
Sentiment score
3.5
Qualys Patch Management offers competitive pricing with scalable cost savings, but enterprise buyers seek more features for the price.
The pricing is reasonable and less expensive than the previous tool.
We found it costly compared to other vendors.
 

Stability Issues

Sentiment score
7.9
Microsoft Windows Server Update Services is highly stable and reliable, though occasional bugs may occur depending on version and environment.
Sentiment score
8.3
Qualys Patch Management is stable and reliable, with high ratings and minimal downtime, though occasional glitches occur.
The stability of Qualys Patch Management is impeccable.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is a nine out of ten.
 

Valuable Features

Sentiment score
7.9
Microsoft Windows Server Update Services offers centralized, scalable update management, detailed control, automated deployment, and compliance reporting for security and feature updates.
Sentiment score
8.5
Qualys Patch Management excels with intuitive deployment, real-time vulnerability insights, script integration, third-party support, and risk management.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Qualys Patch Management excels with its automated patch scheduling and retrieval.
The most valuable feature of Qualys Patch Management is the support and service provided by Qualys.
 

Categories and Ranking

Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
47
Ranking in other categories
No ranking in other categories
Qualys Patch Management
Ranking in Patch Management
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Featured Reviews

AANKITGUPTAA - PeerSpot reviewer
Easy to download and patch but needs to be a generic patch management solution
We have a web-based GUI and can access it from other systems, also. We can always update all the policies and patches with ease if there is a good GUI. They need to continue to offer the GUI interface to make patching easier. They should offer patch management across platforms. They should also include application software. Catered options should be included for different applications. They should offer a generic patch management solution for general applications.
Brad Mathis - PeerSpot reviewer
Helps simplify patching, integrates well, and reduces costs
A common area for improvement in Patch Management, both within our environment and others I've encountered, is the lack of built-in driver updates. Ideally, the system would handle updates for network interface cards, video cards, and other components, eliminating the need to rely on manufacturer-specific tools like Dell Update or HP Update. Integrating these patching options would significantly improve the overall functionality. Qualys Patch Management primarily updates operating systems, third-party software including Adobe products and many more, leaving video card drivers and firmware updates to other tools. This focus on core software is understandable, as driver and firmware updates can be more complex. The price has room for improvement.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
11%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
14%
Manufacturing Company
14%
Financial Services Firm
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Our experience with Microsoft Windows Server Update Services involves no setup cost or licensing fees, as it is included with our existing licenses.
What needs improvement with Microsoft Windows Server Update Services?
There are several areas needing improvement, including the management of third-party patches, better enforcement of patch deployment on user PCs, and the ability to schedule updates at specific tim...
What is your experience regarding pricing and costs for Qualys Patch Management?
From what I have heard, Qualys Patch Management is pricey, which is a main barrier to entry. Another aspect that I do not like about Qualys is that they do not add new patch management functionalit...
What needs improvement with Qualys Patch Management?
They are constantly working on making it better. There is no 100% reliable or working application or software. There are caveats with the network passive sensor when it does not merge or something ...
What is your primary use case for Qualys Patch Management?
We use almost every module that Qualys has, except the EDR, which is endpoint protection. They came up with that module last year. We use their patch management, vulnerability scanners, cloud agent...
 

Also Known As

Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
No data available
 

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Overview

Find out what your peers are saying about Microsoft Windows Server Update Services vs. Qualys Patch Management and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.