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Microsoft Windows Server Update Services vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Organizations save costs and reduce manual effort by automating updates and downloading them to a central point.
Sentiment score
8.6
Qualys Patch Management reduces vulnerabilities, saves time and costs, and improves resource efficiency with significant ROI benefits.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
The implementation of Qualys Patch Management has resulted in an eighty percent reduction in vulnerabilities across the organization.
 

Customer Service

Sentiment score
8.5
Customer service for Microsoft Windows Server Update Services is mixed, with praise for premium support but issues with wait times and responsiveness.
Sentiment score
8.1
Qualys customer service is efficient and responsive, with timely communication and effective issue resolution, especially when prioritized.
The support team is experienced and responsive.
Qualys' technical support has been excellent.
We have been provided with clear escalation points of contact, ensuring timely responses and resolution for any issues.
 

Scalability Issues

Sentiment score
7.9
Microsoft Windows Server Update Services supports high scalability, multi-level environments, hierarchical updates, and cloud integration for large enterprises.
Sentiment score
8.4
Qualys Patch Management is scalable and efficient, but faces criticisms on multi-tenancy, affordability, and system-specific enhancements.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
They introduce new modules as needed, making Patch Management highly scalable.
 

Stability Issues

Sentiment score
7.9
Microsoft Windows Server Update Services is highly stable and reliable, though occasional bugs may occur depending on version and environment.
Sentiment score
7.9
Qualys Patch Management is reliable, with high stability ratings and minimal issues, despite occasional Linux patch and cloud transition challenges.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is impeccable.
The stability of Qualys Patch Management is a nine out of ten.
 

Room For Improvement

Microsoft Windows Server Update Services requires improvements in usability, package validation, update grouping, reporting, integration, automation, stability, and security.
Qualys Patch Management requires enhancements in driver updates, broader application support, improved interface, and better customer support and pricing.
Collaborating with various vendors to provide new patches would be beneficial.
This could include specifying whether the failure is related to a file download error, network interruption, application crash, or installer error based on the operating system.
While generally satisfied with the Qualys Patch Management interface, another challenge is that some third-party applications, like Oracle, require a license for redirection to their website and subsequent patch access.
 

Setup Cost

Microsoft Windows Server Update Services is free with Windows Server, but additional storage and broader licensing costs may apply.
Qualys Patch Management offers competitive pricing with appealing bundles, valued features, and reasonable costs, though support could improve.
We get many more features at the same price as other solutions such as Microsoft SCCM.
The pricing is reasonable and less expensive than the previous tool.
We found it costly compared to other vendors.
 

Valuable Features

Microsoft Windows Server Update Services offers centralized, scalable update management, detailed control, automated deployment, and compliance reporting for security and feature updates.
Qualys Patch Management offers automated scheduling, real-time updates, and integration for efficient vulnerability scanning and comprehensive security management.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
 

Categories and Ranking

Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
47
Ranking in other categories
No ranking in other categories
Qualys Patch Management
Ranking in Patch Management
7th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Mashood Atitebi - PeerSpot reviewer
A robust and stable platform for centralized update management enhancing system security
One area for potential improvement involves the administrative portal, where numerous options, including asset management and patch management, are integrated. There's a suggestion that decoupling these integrated tools might be beneficial. This decoupling could involve separating services or options to provide more flexibility and potentially reduce costs, allowing for a more modular approach to the utilization of these tools.
Brad Mathis - PeerSpot reviewer
Helps simplify patching, integrates well, and reduces costs
A common area for improvement in Patch Management, both within our environment and others I've encountered, is the lack of built-in driver updates. Ideally, the system would handle updates for network interface cards, video cards, and other components, eliminating the need to rely on manufacturer-specific tools like Dell Update or HP Update. Integrating these patching options would significantly improve the overall functionality. Qualys Patch Management primarily updates operating systems, third-party software including Adobe products and many more, leaving video card drivers and firmware updates to other tools. This focus on core software is understandable, as driver and firmware updates can be more complex. The price has room for improvement.
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824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
12%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
21%
Manufacturing Company
12%
Government
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Our experience with Microsoft Windows Server Update Services involves no setup cost or licensing fees, as it is included with our existing licenses.
What needs improvement with Microsoft Windows Server Update Services?
There are several areas needing improvement, including the management of third-party patches, better enforcement of patch deployment on user PCs, and the ability to schedule updates at specific tim...
What is your experience regarding pricing and costs for Qualys Patch Management?
Pricing is on the higher side. We found it costly compared to other vendors.
What needs improvement with Qualys Patch Management?
It would be beneficial to have more efficiently scheduled task deployments that are tailored to specific asset types or deployment needs.
What is your primary use case for Qualys Patch Management?
We use Qualys Patch Management to detect open vulnerabilities and manage patches.
 

Also Known As

Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
No data available
 

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Overview

Find out what your peers are saying about Microsoft Windows Server Update Services vs. Qualys Patch Management and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.