Microsoft Windows Server Update Services (WSUS) and Qualys Patch Management both compete in the software updates and patch management category. Qualys Patch Management has the upper hand due to its comprehensive features and broader support despite its higher cost.
Features: WSUS offers robust reporting, ease of managing updates within a Microsoft environment, and cost-effectiveness. Qualys Patch Management provides superior automation, broader OS support, and extensive vulnerability management capabilities.
Room for Improvement: WSUS could benefit from an improved update process, more intuitive configuration options, and enhanced automation features. Qualys users suggest more flexible integration options, faster technical support, and streamlined UI for managing patches.
Ease of Deployment and Customer Service: WSUS is praised for straightforward deployment in Windows-centric IT environments, though it has mixed reviews on customer support. Qualys has a more involved setup due to its extensive features but receives higher marks for ongoing customer service.
Pricing and ROI: WSUS is regarded as cost-efficient for existing Microsoft shops with favorable ROI. Qualys, while more expensive, justifies its cost through high user satisfaction and comprehensive patch management benefits, leading to strong ROI for complex, multi-OS environments.
We have been provided with clear escalation points of contact, ensuring timely responses and resolution for any issues.
The support team is always on their toes, providing excellent service.
Qualys' technical support has been excellent.
Collaborating with various vendors to provide new patches would be beneficial.
This could include specifying whether the failure is related to a file download error, network interruption, application crash, or installer error based on the operating system.
Their platform requires enhanced support for multi-tenancy.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
They introduce new modules as needed, making Patch Management highly scalable.
Qualys Patch Management is very much scalable.
The pricing is reasonable and less expensive than the previous tool.
We found it costly compared to other vendors.
The stability of Qualys Patch Management is impeccable.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is a nine out of ten.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Qualys Patch Management excels with its automated patch scheduling and retrieval.
The most valuable feature of Qualys Patch Management is the support and service provided by Qualys.
Microsoft Windows Server Update Services (WSUS) is a patch management tool that simplifies the administrator’s task of deploying the latest Microsoft updates. Administrators use WSUS to manage the distribution of updates released through Microsoft Update to computers in their network.
WSUS has features you can use to manage and distribute updates from a management console. The WSUS server can also be a source of updates to other servers within the organization, acting as an upstream server.
Microsoft Windows Server Update Services Use Cases
The four main use cases that WSUS adds value to businesses are:
Microsoft Windows Server Update Services Features
This built-in server includes the following features:
Requirements
In order to be able to use WSUS to manage and deploy updates, it is important to use a supported WSUS version, such as:
Microsoft Windows Server Update Services Benefits
Different Types of WSUS Deployments
Qualys Patch Management optimizes patching and vulnerability remediation through automation and intelligence insights, accelerating the process by 43% and improving patch rates by 90%. Its integration with CMDB and ITSM tools speeds up ticket closures by 60%, effectively reducing the attack surface while freeing IT and security resources. This cloud-based solution bridges the IT-security gap, making it essential for cybersecurity.
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