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Qualys Patch Management vs Vicarius vRx comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Qualys Patch Management offers reduced vulnerabilities, time savings, and enhanced security efficiency, improving risk management and operational outcomes.
Sentiment score
8.1
MSPs and clients achieved significant time, cost, and efficiency gains with Vicarius vRx, realizing a 40% ROI.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
 

Customer Service

Sentiment score
7.3
Qualys Patch Management support is generally efficient and responsive, with occasional delays; users rate it seven to ten.
Sentiment score
8.0
Vicarius vRx customer service is praised for responsiveness, professionalism, and effectiveness, with high ratings and efficient communication.
The support team is experienced and responsive.
The support team is responsive and provides detailed information.
Qualys' technical support has been excellent.
Their support is very good, and they respond quickly.
During the POC and the implementation, they were very available and made their best efforts to help us.
Whenever I've contacted them, they respond promptly with a callback or by email.
 

Scalability Issues

Sentiment score
8.4
Qualys Patch Management is scalable and efficient, though improvements in affordability and multi-tenancy could enhance its global adaptability.
Sentiment score
7.8
Vicarius vRx scales well, featuring easy deployment across endpoints, but some face challenges during large system updates.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
They introduce new modules as needed, making Patch Management highly scalable.
It is very simple; you just script it, and then the computers connect themselves.
When we attempted to scale this and update 200 systems, that just locked it.
We have some clients with up to a thousand agents.
 

Stability Issues

Sentiment score
8.2
Qualys Patch Management is stable and reliable, with users praising its communication and quick resolution of rare issues.
Sentiment score
7.3
Users generally find Vicarius vRx stable and efficient, despite occasional deployment challenges and update-related high CPU usage.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is impeccable.
Overall, it is reliable.
There are some issues that they do not even know how to fix at this point.
I would rate the stability of Vicarius vRx ten out of ten.
There are some issues like high CPU usage during updates, but these were fixed.
 

Room For Improvement

Qualys Patch Management needs improvements in integration, support, deployment, pricing, and user interface, with enhanced vendor partnerships essential.
Vicarius vRx needs improved automation, simplified login, better integration, UI, and advanced management features for enhanced user experience.
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Collaborating with various vendors to provide new patches would be beneficial.
I am pretty sure that the tool works great when it comes to Windows, but when you are in an environment that has different flavors of Linux at different version levels, that may pose an issue.
We have the ability to search across the network for all switches, routers, and printers, but some devices might be outdated and have vulnerabilities.
Enhancing Vicarius vRx with improved third-party integrations, like notifications for external systems, and increased cloud integration for richer instance information, would be valuable improvements.
 

Setup Cost

Qualys Patch Management offers competitive pricing with comprehensive features, appealing to large infrastructures despite higher perceived costs.
Vicarius vRx offers scalable per-asset pricing, competitive yet costly, with negotiable rates appealing to resellers but challenging for smaller entities.
We get many more features at the same price as other solutions such as Microsoft SCCM.
The pricing is reasonable and less expensive than the previous tool.
We found it costly compared to other vendors.
It was very cheap.
In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs.
From a pricing perspective, Vicarius was cheaper compared to other competitors.
 

Valuable Features

Qualys Patch Management offers real-time vulnerability assessments, automated patching, and cross-OS support for enhanced security and operational effectiveness.
Vicarius vRx offers automated patching, vulnerability management, and a user-friendly interface, greatly reducing manual tasks for IT teams.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
It's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications.
The most valuable feature is the system's ability to provide information about open CVEs and how it compares the local version with available updates.
 

Categories and Ranking

Qualys Patch Management
Ranking in Patch Management
4th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Vicarius vRx
Ranking in Patch Management
9th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (16th), Risk-Based Vulnerability Management (6th)
 

Mindshare comparison

As of March 2025, in the Patch Management category, the mindshare of Qualys Patch Management is 3.8%, up from 0.1% compared to the previous year. The mindshare of Vicarius vRx is 2.9%. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Revathi VeeraRaghavan - PeerSpot reviewer
Provides a centralized platform for managing assets and vulnerabilities, enabling assessment, prioritization, and remediation
Qualys Patch Management system requires several improvements. Firstly, the inability to download asset patches and the lack of third-party application integration limit patch accessibility. Additionally, rollback options are unreliable, and pre-deployment patch testing is crucial. Reporting needs enhancement, particularly with group-based compliance percentages and clearer, VMDR-like reporting in the Patch Management module. Furthermore, detection speed should be improved, as patches are released 24 hours after QIDs are published. The user interface could be more functional, with dashboards for patch compliance visualization and simplified error code language. Finally, the Mac patch catalogue needs expansion, and automated workflows, policy enforcement, and testing procedures should be streamlined for seamless, user-independent operation.
OrenBen Shalom - PeerSpot reviewer
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
12%
Government
11%
Financial Services Firm
8%
Computer Software Company
17%
Media Company
13%
Non Profit
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys Patch Management?
Qualys Patch Management comes as part of a bundled package with several modules, making it a cost-effective deal for us. I cannot speak to the separate cost, as we have always used it as part of th...
What needs improvement with Qualys Patch Management?
There is room for improvement in the inclusion of more patches. That's the only improvement I would suggest. Not all patches are available on Qualys, so they need to get licenses for other patches ...
What is your primary use case for Qualys Patch Management?
Mostly, I've used it because I'm working in the Vulnerability Management Team. I've done the POC for Patch Management and then handed over the product to the Patch Management Team, which handles th...
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software. For example, if I want to updat...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but third-party updates were an issue. It was difficult for us to manage the updates of ...
 

Overview

Find out what your peers are saying about Qualys Patch Management vs. Vicarius vRx and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.