Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process.
I don't like logging in. The portal could be a better process. You could use some third-party push notification rather than sending an email, waiting for the link to generate, and clicking on it. That would be good. It's somewhat frustrating when I need to log in.
The network device vulnerability scans can be improved. It would be helpful to be able to mitigate those vulnerabilities using SSH or SNMP to get those updates out to those devices. I don't know if that is possible because it doesn't run an agent. But at the very least, having that CPE information relative to network devices would be incredibly helpful. The purpose behind that is if I have a vulnerable device and the bad guys know it, they can lock up my devices, which would prevent me from restoring from backups. That would be incredibly important.
One difficult thing is all the name changes. I sometimes get confused about what the product is called. It's called connect in some places and vRx in others. When you log into the website, it says it's in beta, which confuses me because it seems like a full-fledged product. Another complaint we've gotten is that the portal doesn't remember your username and password. You tell them your email, and it sends an invitation. You need to click that, and it takes you to a new portal, where you can finally log in. Maybe it's a security precaution, but it seems like a lot of extra steps to log in.
Vicarius vRx supports managed service providers and partners with compliance packages, vulnerability management, and patching for PCI, HIPAA, and cybersecurity needs, focusing on third-party and OS patching, especially on Microsoft Windows.
Vicarius vRx automates patching, virtualized patching, and severity prioritization through its cloud-based, agent-based approach which enhances consistency and flexibility. It includes patchless protection to block malware in unpatched software and...
Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process.
I don't like logging in. The portal could be a better process. You could use some third-party push notification rather than sending an email, waiting for the link to generate, and clicking on it. That would be good. It's somewhat frustrating when I need to log in.
The network device vulnerability scans can be improved. It would be helpful to be able to mitigate those vulnerabilities using SSH or SNMP to get those updates out to those devices. I don't know if that is possible because it doesn't run an agent. But at the very least, having that CPE information relative to network devices would be incredibly helpful. The purpose behind that is if I have a vulnerable device and the bad guys know it, they can lock up my devices, which would prevent me from restoring from backups. That would be incredibly important.
One difficult thing is all the name changes. I sometimes get confused about what the product is called. It's called connect in some places and vRx in others. When you log into the website, it says it's in beta, which confuses me because it seems like a full-fledged product. Another complaint we've gotten is that the portal doesn't remember your username and password. You tell them your email, and it sends an invitation. You need to click that, and it takes you to a new portal, where you can finally log in. Maybe it's a security precaution, but it seems like a lot of extra steps to log in.
Some of vRx's reporting is difficult to configure. It requires multiple steps, especially if you're configuring more than one report at the same time.