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Kaseya VSA vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Kaseya VSA is efficient and cost-saving for many, but some users cite inefficiencies and lack expected financial returns.
Sentiment score
8.3
Users praise Qualys Patch Management for significant ROI through reduced vulnerabilities, cost savings, efficiency, and improved security posture.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
 

Customer Service

Sentiment score
5.6
Kaseya VSA customer service is responsive for high-priority tickets but experiences delays and inefficiencies with lower-priority issues.
Sentiment score
7.4
Qualys Patch Management offers efficient support for high-priority issues but can be slower for lower-priority cases.
The customer service provides a fast response.
The support team is experienced and responsive.
The support team is responsive and provides detailed information.
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
 

Scalability Issues

Sentiment score
7.2
Kaseya VSA is scalable with fast onboarding but struggles with enterprise demands and on-premises hardware limitations.
Sentiment score
8.5
Qualys Patch Management efficiently scales for global use but needs better multi-tenancy and Mac support, with costs and complexity concerns.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
They introduce new modules as needed, making Patch Management highly scalable.
 

Stability Issues

Sentiment score
6.7
Kaseya VSA's stability varies; some face downtimes, connectivity issues, and unresolved support challenges, with performance affected by infrastructure.
Sentiment score
8.1
Qualys Patch Management is highly rated for stability and reliability, with quick resolutions for network or cloud transition issues.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is impeccable.
Overall, it is reliable.
 

Room For Improvement

Kaseya VSA needs a more user-friendly interface, better security, improved support, and enhanced integration with systems and applications.
Qualys Patch Management needs better driver updates, application support, integration, UI, pricing, and customer support enhancements.
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Collaborating with various vendors to provide new patches would be beneficial.
 

Setup Cost

Kaseya VSA offers competitive pricing with discounts, flexible agreements, and regional disparities, but contracts are sometimes considered costly.
Qualys Patch Management is seen as costly but offers strong features and good value for large infrastructures.
It's always expensive for the customer.
We get many more features at the same price as other solutions such as Microsoft SCCM.
The pricing is reasonable and less expensive than the previous tool.
We found it costly compared to other vendors.
 

Valuable Features

Kaseya VSA offers valuable remote management, automation, security features, and ease of use, enhancing efficiency and reducing complexity.
Qualys Patch Management automates patching, offers integration, reporting, and reduces manual tasks, enhancing security across operating systems.
Regarding the patching and software management, for me, it's the best path.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
 

Categories and Ranking

Kaseya VSA
Ranking in Patch Management
8th
Average Rating
7.6
Reviews Sentiment
4.6
Number of Reviews
32
Ranking in other categories
Remote Monitoring and Management (RMM) (2nd)
Qualys Patch Management
Ranking in Patch Management
4th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Patch Management category, the mindshare of Kaseya VSA is 3.5%, down from 4.8% compared to the previous year. The mindshare of Qualys Patch Management is 4.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Ben Blissett - PeerSpot reviewer
Broken from the beginning and never functioned as anticipated
They had a major issue that resulted at one point (the straw that broke the camel's back for us, although we'd been fighting with support for months by that point in time) in which every Kaseya VSA customer was offline for two weeks. This vulnerability pushed us over the edge. It never functioned as intended. If it functioned as it was supposed to, it would've been fantastic. However, the previous solution we used just performed reliably and so much better. I can't say that there was anything positive about my experience. The intent of the software, other than integrations, is to be able to just make an anytime secure direct connection to an endpoint. However, whenever we would connect, at least half the time, it would not record keystrokes properly, no matter what system we connected from. So if you're trying to enter a password, there'd be 2-3 seconds' latency in the response and then it would just spew out a bunch of letters and numbers you didn't type in. You would just try, try, try again to type in something, and just half the time it worked, half the time it didn't. If you brought up more than three or four endpoints simultaneously, it never worked. It was a major point of contention for us. For us, at least, it just didn't work. It just was broken. Scripting didn't fire, reports didn't come back, and monitoring wasn't there. A server goes down or a router goes offline, no notification. Stuff like that. Bush league.
Revathi VeeraRaghavan - PeerSpot reviewer
Provides a centralized platform for managing assets and vulnerabilities, enabling assessment, prioritization, and remediation
Qualys Patch Management system requires several improvements. Firstly, the inability to download asset patches and the lack of third-party application integration limit patch accessibility. Additionally, rollback options are unreliable, and pre-deployment patch testing is crucial. Reporting needs enhancement, particularly with group-based compliance percentages and clearer, VMDR-like reporting in the Patch Management module. Furthermore, detection speed should be improved, as patches are released 24 hours after QIDs are published. The user interface could be more functional, with dashboards for patch compliance visualization and simplified error code language. Finally, the Mac patch catalogue needs expansion, and automated workflows, policy enforcement, and testing procedures should be streamlined for seamless, user-independent operation.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Educational Organization
6%
Healthcare Company
6%
Financial Services Firm
6%
Computer Software Company
17%
Government
11%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
The network monitoring module today is not the best one. If it can improve, it would be better.
What is your primary use case for Kaseya VSA?
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.
What is your experience regarding pricing and costs for Qualys Patch Management?
Qualys Patch Management comes as part of a bundled package with several modules, making it a cost-effective deal for us. I cannot speak to the separate cost, as we have always used it as part of th...
What needs improvement with Qualys Patch Management?
I deploy patches to endpoints and servers every month. However, despite a job showing as successful, I need to examine the job in detail. For instance, if I have deployed patches to 100 endpoints, ...
What is your primary use case for Qualys Patch Management?
I use Qualys Patch Management as a single platform for patch management. We have Microsoft, Adobe, and various other apps. I create a scheduled task to push all the required patches to the laptops ...
 

Overview

 

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Information Not Available
Find out what your peers are saying about Kaseya VSA vs. Qualys Patch Management and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.