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Kaseya VSA vs N-able N-central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya VSA
Ranking in Remote Monitoring and Management (RMM)
1st
Average Rating
7.6
Reviews Sentiment
4.6
Number of Reviews
32
Ranking in other categories
Patch Management (8th)
N-able N-central
Ranking in Remote Monitoring and Management (RMM)
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Kaseya VSA is 18.4%, up from 9.1% compared to the previous year. The mindshare of N-able N-central is 9.2%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Charles Sedano - PeerSpot reviewer
Has indicators that tell us if a machine is idle, in use, powered off, etc.
The unique thing I like most about Kaseya VSA is the quick indicators that tell us if a machine is idle, in use, powered off, etc. This allows us to handle client tasks when their machine is idle. We're currently migrating from Kaseya VSA nine to ten. Nine's automation capabilities don't exist, which is the main reason we're upgrading to ten.
Dimitri V G - PeerSpot reviewer
Maximizing operational efficiency with comprehensive monitoring and automation capabilities
There are areas in N-able N-central that could be improved. We always started it from the basic purpose of monitoring hardware, where vendors such as HP and Dell try to sell their own services which monitor and provide a dashboard, which is their logic. They want to make their own recurring revenue on that. We notice that SNMP has had a good run and still sometimes is used, but it's becoming an issue to maintain the same capabilities because HP makes it unreliable or even removes certain features that we used to be able to validate redundant array of independent disks. Our service that has been running for 15-20 years suddenly is not working anymore because HP decided in generation 10 plus and above, or generation 10 hardware in servers, storage controllers particularly, they just didn't put the SNMP OIDs anymore. We are now following that market change or business change in hardware monitoring and the future is Redfish, REST API, IPMI type of monitoring with the REST API and Redfish being most common. We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product. That issue could be better if they would be more prepared for that change and give us customers more tools, preconfigured, pre-available custom services for Redfish, REST API, where we just have to put a few items username, password and address and some dots and commas, but that we don't have to reinvent the wheel, which we are doing at the moment. We are using HP iLO commandlets and REST APIs for Aruba. Dell is making it very hard to monitor their hardware. If it has an iDRAC, I can manage it and monitor it, but if it's something that's less common or due to the portfolio, they have done a good job at not exposing information about health. We would just want to have a red or a green dot that indicates if this device is healthy or not healthy. Since nobody's investing in SNMP because it's a liability in security, they should invest in making a REST API and preferably also do the work on making it easy to pull or push information. That's something that the industry in general and Enable in particular could do a significant job to help us monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of this solution are automation, inventory, and patch management."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"Kaseya VSA's best features are auditing and reporting."
"The most valuable part of this solution is the security features that it offers."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"Provides efficient automation."
"The solution's service is good."
"I like the remote connectivity, reporting suite, and patch management module."
"The most helpful features of N-able N-central include providing a single pane of glass for many insights in an environment regarding their patching, their assets, their devices in general, and the active issues that they show."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"N-able N-central is an easy tool to implement with customers."
"The most valuable feature of N-able N-central is the many options it has."
"N-able N-central is very scalable."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
 

Cons

"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"There is room for improvement in the remote control strengths."
"It never functioned as intended."
"The agent-based monitoring solution can be improved."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"One area that could be improved is the documentation, which often contains errors that prevent you from following along, especially during migrations."
"The audit and KNM tools could improve."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The solution's overall integration should be improved."
"We have to do the effort ourselves because Enable is not really strategically going there because I assume there's not much money to make to improve that or to convince customers to start with their product."
"There is room for improvement in the development of custom monitoring services."
"Involving AI in the platform could improve it further."
"The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-central still relies on older protocols like SNMP."
"At this moment, we encounter stability issues with N-able N-central from time to time."
 

Pricing and Cost Advice

"We use annual licensing, but we also have a special agreement."
"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
"Licensing is available on a yearly basis and is priced per node."
"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
"The dollar exchange rate in Brazil is very high, so the price should be better for our country."
"Kaseya VSA can be described as a fairly priced product."
"The solution is robust and the price is good for the features that are provided."
"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."
"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Performing Arts
9%
Educational Organization
8%
Healthcare Company
8%
Computer Software Company
16%
Comms Service Provider
10%
Performing Arts
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
The network monitoring module today is not the best one. If it can improve, it would be better.
What is your primary use case for Kaseya VSA?
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.
What needs improvement with N-able N-central?
One of my personal challenges with N-able N-central is the monitoring of services for server hardware. The industry has moved towards Redfish for out-of-band and in-band monitoring, yet N-able N-ce...
What is your primary use case for N-able N-central?
Our primary use case for N-able N-central is monitoring. As an administrator, I frequently work with N-able N-central for monitoring, spending approximately fifty percent of my time on it.
 

Also Known As

No data available
SolarWinds N-central, SolarWinds MSP N-central
 

Overview

 

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Premier Technology Solutions
Find out what your peers are saying about Kaseya VSA vs. N-able N-central and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.