The remote management is quite good. Also, the patch management and service desk are great features of the solution.
Kaseya VSA provides efficient remote management with robust security features and valued patch management automation. The Live Connect module enables support without interruptions. Despite its comprehensive lightweight features, it lacks Mac system support and faces deployment inefficiencies. Technical support response is slow, and scalability issues complicate initial setups. Security concerns persist due to past ransomware incidents impacting system management. These factors give tech buyers a balanced view of its strengths and limitations.
