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Azure Bastion vs Kaseya VSA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations achieved 20% cost savings and faster admin tasks with Azure Bastion, streamlining infrastructure and supporting more environments.
Sentiment score
5.6
Kaseya VSA boosted efficiency, reduced support needs, and offered positive ROI, especially for remote operations post-COVID-19 pandemic.
We have seen a clear return on investment from Azure Bastion, mainly in operational efficiency and reduced infrastructure overhead.
Manager Technical Support Engineer at Softcell Technologies Limited
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
 

Customer Service

Sentiment score
7.2
Azure Bastion customer service is efficient and knowledgeable, with high satisfaction but some data transfer concerns.
Sentiment score
5.6
Kaseya VSA support is knowledgeable but often slow, with delayed responses and room for improvement in issue resolution.
One thing I would highlight is the response time of the engineers and the expertise they have, which is very valuable.
Manager Technical Support Engineer at Softcell Technologies Limited
We usually get backup within two hours.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
IT Manager at NTT DATA
I would evaluate them as most likely all good because they help me a lot, and they most likely solve my issue.
Senior Technical Engineer at a tech services company with 51-200 employees
The customer service provides a fast response.
Directeur Technique Services Managés - RSI at Groupe Folder
I would rate their support five out of ten because most of the time they are not able to resolve the issues.
Senior Manager at dinCloud, Inc.
 

Scalability Issues

Sentiment score
6.7
Azure Bastion offers scalable enterprise solutions, though customization limits and concurrent user restrictions affect some user experiences.
Sentiment score
6.7
Kaseya VSA offers scalable cloud deployment but faces performance challenges at higher scales and some user contract concerns.
It is designed to provide access over a private network without hitting the internet.
IT Manager at NTT DATA
It scales well across multiple subscriptions and virtual networks without requiring separate jump host infrastructure per environment.
Manager Technical Support Engineer at Softcell Technologies Limited
 

Stability Issues

Sentiment score
8.3
<p>Azure Bastion is stable and reliable, with few issues reported, benefiting from Microsoft's strong R&amp;D support.</p>
Sentiment score
6.9
Kaseya VSA is stable and improving, but some users report issues with connectivity, updates, and add-ons reliability.
 

Room For Improvement

Azure Bastion needs browser updates, better AI for connectivity, and improvements in file transfer, monitoring, and networking.
Kaseya VSA requires UI and patch management improvements, better security, device support, and enhanced technical support and automation features.
We would appreciate more advanced session recording, centralized audit reporting, and tighter integration with SIEM or SOC workflows to improve privileged access monitoring and forensic investigations.
Manager Technical Support Engineer at Softcell Technologies Limited
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
IT Manager at NTT DATA
I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI.
Senior Technical Engineer at a tech services company with 51-200 employees
 

Setup Cost

Azure Bastion pricing is debated, balancing affordability and security with varied opinions compared to AWS and GCP costs.
Kaseya VSA offers competitive pricing and regional discounts, though contracts can be limiting, with mixed cost perceptions among users.
Microsoft's pricing is on the higher side and could be more competitive.
IT Manager at NTT DATA
The price is not necessarily cheaper, but it is acceptable.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
It's always expensive for the customer.
Directeur Technique Services Managés - RSI at Groupe Folder
 

Valuable Features

Azure Bastion ensures secure, efficient VM access with centralized control, eliminating public IP exposure and enhancing network integration.
Kaseya VSA is valued for its security, remote management, automation, integration, cost-effectiveness, and comprehensive network administration features.
Browser-based RDP or SSH through Azure Bastion has reduced operational overhead because administrators can securely access VMs without VPN dependency, jump servers, or exposed management ports.
Manager Technical Support Engineer at Softcell Technologies Limited
We use Azure AD integration to specify who has access and what they can do.
Lead Software Engineer at Glastechnische Industrie Peter LISEC GmbH
It offers a secure platform to access resources over a private network without hitting the internet.
IT Manager at NTT DATA
Regarding the patching and software management, for me, it's the best path.
Directeur Technique Services Managés - RSI at Groupe Folder
Kaseya VSA makes it easier for me to use, especially with the ability to control everything from the console.
Senior Technical Engineer at a tech services company with 51-200 employees
 

Categories and Ranking

Azure Bastion
Ranking in Remote Monitoring and Management (RMM)
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Network Monitoring Software (49th), Microsoft Security Suite (26th)
Kaseya VSA
Ranking in Remote Monitoring and Management (RMM)
2nd
Average Rating
7.6
Reviews Sentiment
4.4
Number of Reviews
33
Ranking in other categories
Patch Management (10th)
 

Mindshare comparison

As of June 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 2.0%, up from 1.6% compared to the previous year. The mindshare of Kaseya VSA is 13.5%, up from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
Kaseya VSA13.5%
Azure Bastion2.0%
Other84.5%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Anand Yadav - PeerSpot reviewer
Manager Technical Support Engineer at Softcell Technologies Limited
Secure remote access has reduced attack surface and simplifies privileged administration
The best features of Azure Bastion are secure browser-based RDP or SSH access, elimination of public IP exposure on VMs, and seamless integration with Azure networking. From a cybersecurity perspective, we especially value centralized access control, reduced attack surface, and the ability to provide privileged administrative access without deploying and maintaining traditional jump servers. Browser-based RDP or SSH through Azure Bastion has reduced operational overhead because administrators can securely access VMs without VPN dependency, jump servers, or exposed management ports. Centralized access through Azure role-based access control makes permission management much easier, allowing us to enforce least-privilege access and maintain consistent administrative controls across multiple customer environments. Another feature we find valuable in Azure Bastion is its ability to standardize secure administrative access across different customer environments. From a security operation perspective, it reduces dependency on legacy jump host architectures, simplifies access management, and helps enforce a consistent remote access security model across Azure workloads.
FN
Senior Manager at dinCloud, Inc.
Lightweight tool aids in remote management but needs better support
Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed services The best features of Kaseya VSA are that it's lightweight over the machine and does not create…
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Financial Services Firm
9%
Construction Company
7%
Performing Arts
11%
Outsourcing Company
8%
Real Estate/Law Firm
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Bastion?
Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...
What needs improvement with Azure Bastion?
Azure Bastion could be improved with more granular session monitoring, rich audit capabilities, and deeper integration with security operation workflows. We would also appreciate enhanced reporting...
What is your primary use case for Azure Bastion?
Azure Bastion serves as our primary solution for providing secure administrative access to Azure VPNs and VMs without exposing RDP or SSH ports to the internet. From a cybersecurity perspective, it...
What needs improvement with Kaseya VSA?
So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI. So far, eve...
What is your primary use case for Kaseya VSA?
I am currently working with remote monitoring and management solutions, primarily for patch management. I could describe a few use cases for it, and I use it for that.
What advice do you have for others considering Kaseya VSA?
I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rating of 9.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Find out what your peers are saying about Azure Bastion vs. Kaseya VSA and other solutions. Updated: June 2026.
900,228 professionals have used our research since 2012.