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Azure Bastion vs Kaseya VSA comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Azure Bastion
Ranking in Remote Monitoring and Management (RMM)
7th
Average Rating
8.6
Number of Reviews
9
Ranking in other categories
Network Monitoring Software (28th), Microsoft Security Suite (17th)
Kaseya VSA
Ranking in Remote Monitoring and Management (RMM)
2nd
Average Rating
7.8
Number of Reviews
31
Ranking in other categories
Patch Management (5th)
 

Mindshare comparison

As of November 2024, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 2.3%, up from 1.5% compared to the previous year. The mindshare of Kaseya VSA is 7.8%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Aladin Steiner - PeerSpot reviewer
Nov 28, 2023
Has good scalability and provides secure access to the virtual machines
Our customers use the product to connect to Azure virtual machines. It is a perfect solution that they can easily connect to the browser and experience the VM services Azure Bastion makes it easy to provide quick virtual machine access to our customers. We don’t have to build complex SSL VPN…
Ben Blissett - PeerSpot reviewer
Jan 4, 2024
Broken from the beginning and never functioned as anticipated
They had a major issue that resulted at one point (the straw that broke the camel's back for us, although we'd been fighting with support for months by that point in time) in which every Kaseya VSA customer was offline for two weeks. This vulnerability pushed us over the edge. It never functioned as intended. If it functioned as it was supposed to, it would've been fantastic. However, the previous solution we used just performed reliably and so much better. I can't say that there was anything positive about my experience. The intent of the software, other than integrations, is to be able to just make an anytime secure direct connection to an endpoint. However, whenever we would connect, at least half the time, it would not record keystrokes properly, no matter what system we connected from. So if you're trying to enter a password, there'd be 2-3 seconds' latency in the response and then it would just spew out a bunch of letters and numbers you didn't type in. You would just try, try, try again to type in something, and just half the time it worked, half the time it didn't. If you brought up more than three or four endpoints simultaneously, it never worked. It was a major point of contention for us. For us, at least, it just didn't work. It just was broken. Scripting didn't fire, reports didn't come back, and monitoring wasn't there. A server goes down or a router goes offline, no notification. Stuff like that. Bush league.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is available in the edit portal."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The product's setup is easy."
"The ability to operate the product with scripting is excellent."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"The connection to virtual machines is very useful."
"The training that we received was quite good."
"The unique thing I like most about Kaseya VSA is the quick indicators that tell us if a machine is idle, in use, powered off, etc. This allows us to handle client tasks when their machine is idle."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"We can schedule the patching of the endpoints."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"Kesaya is highly configurable."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"The most valuable part of this solution is the security features that it offers."
 

Cons

"The solution breaks down sometimes."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"Speaking of AI, having Microsoft Copilot in Azure Bastion would be good."
"You are charged for retrieving your own data."
"The protocol speed could be faster."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"There is room for improvement in the remote control strengths."
"The audit and KNM tools could improve."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
"The technical support of the solution is an area with shortcomings that needs improvement."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
 

Pricing and Cost Advice

"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."
"It does not save money for us."
"Azure Bastion's pricing is good."
"The tool is cheaply priced. I would say that the product is free to use."
"It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."
"We were looking at a price of $22.50 cents per user."
"The dollar exchange rate in Brazil is very high, so the price should be better for our country."
"Kaseya VSA can be described as a fairly priced product."
"It is, in my opinion, competitive in the market. It is determined by the number of users and licenses needed. Depending on the license count of users, the price ranges from $10 to $80 USD."
"I think it costs more than ManageEngine."
"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
10%
Government
7%
Financial Services Firm
7%
Computer Software Company
16%
Non Profit
6%
Manufacturing Company
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
The tool is cheaply priced. I would say that the product is free to use.
What needs improvement with Azure Bastion?
I think the tool is pretty good. It is like having a tool that just works. If there are better tools that Azure comes up with, then that is a separate thing. In the current scenario, Azure Bastion ...
What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
One area that could be improved is the documentation, which often contains errors that prevent you from following along, especially during migrations.
What is your primary use case for Kaseya VSA?
We use the solution as a remote control tool to help clients.
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Find out what your peers are saying about Azure Bastion vs. Kaseya VSA and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.