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Azure Bastion vs TeamViewer Remote Management comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Azure Bastion
Ranking in Remote Monitoring and Management (RMM)
7th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Network Monitoring Software (28th), Microsoft Security Suite (17th)
TeamViewer Remote Management
Ranking in Remote Monitoring and Management (RMM)
4th
Average Rating
8.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 2.1%, up from 1.5% compared to the previous year. The mindshare of TeamViewer Remote Management is 4.0%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Aladin Steiner - PeerSpot reviewer
Has good scalability and provides secure access to the virtual machines
The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.
Babawale Awojinrin - PeerSpot reviewer
Allows the incorporation of systems and integration of remote systems
The initial setup is straightforward and requires three to five minutes. It starts with determining the PC's architecture (64-bit or 32-bit), leading the user to know which version to download. Additionally, there are a number of factors that need to be considered like the number of technical users for remote access, the number of remote locations, and storage requirements. These factors will guide the user license purchase. We should always factor in costs, and there's potential for offering more accessible pricing, especially in markets like Africa and developing countries, given their business environment. On the other hand, there have been challenges stemming from the transition; the previous owners used a free tool like NGINX for remote operations. Transitioning to a paid remote tool is driven by security and enhanced features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"The product's setup is easy."
"The solution's most valuable feature is that it is easy to use...It is modernized, so I can create complex infrastructures."
"The ability to operate the product with scripting is excellent."
"The interface is available in the edit portal."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The product is secure."
"There are some great features."
"Almost all the features are valuable to me, like the scalable feature and its highly interactive software."
"The product is very stable."
"The initial setup of TeamViewer Remote Management is very simple."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"The most valuable feature is the remote management capabilities."
 

Cons

"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"The protocol speed could be faster."
"You are charged for retrieving your own data."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"Speaking of AI, having Microsoft Copilot in Azure Bastion would be good."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"The solution breaks down sometimes."
"One of the defects that I have noticed with TeamViewer Remote Management is that if I am on a certain version and the person to whom I am connected is not on the same version, then it does not connect at times until I update the solution."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users."
"Using the solution’s remote connection causes some lagging issues."
"There have been some delays in the past due to unstable internet connection."
"The security of the solution could be more secure."
"Integration with other tools would be great."
"There should be an enterprise version of the solution."
 

Pricing and Cost Advice

"The tool is cheaply priced. I would say that the product is free to use."
"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."
"Azure Bastion's pricing is good."
"It does not save money for us."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"It is a licensed product."
"The solution's license is expensive."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
"Users need to pay a yearly license for TeamViewer Remote Management."
"Its price is a little high as compared to other solutions."
"I have used the free version of the solution."
"We pay a yearly licensing fee."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
12%
Media Company
12%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Bastion?
Azure Bastion makes it easy to provide quick virtual machine access to our customers.
What is your experience regarding pricing and costs for Azure Bastion?
The tool is cheaply priced. I would say that the product is free to use.
What needs improvement with Azure Bastion?
I think the tool is pretty good. It is like having a tool that just works. If there are better tools that Azure comes up with, then that is a separate thing. In the current scenario, Azure Bastion ...
What do you like most about TeamViewer Remote Management?
The fact that it's user-friendly and it has a chat option. These are my two favorite features.
What advice do you have for others considering TeamViewer Remote Management?
Overall, I would rate the solution an eight out of ten. This is a great tool for remote access and communication since it's very reliable.
 

Overview

 

Sample Customers

Information Not Available
Carey Paul Honda
Find out what your peers are saying about Azure Bastion vs. TeamViewer Remote Management and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.