We performed a comparison between NinjaOne and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Good at managing updates and for remote support."
"The tool's most valuable feature is third-party application updates."
"NinjaOne's best feature is its monitoring."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The installation is easy, it only took two minutes."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The initial setup of TeamViewer Remote Management is very simple."
"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."
"It is user-friendly for opening my server or PC."
"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."
"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful. The solution also has a meeting feature, but I don't use that. The remote feature and other features of TeamViewer Remote Management also work fine, so it's a good solution."
"The user interface is fine."
"The most valuable feature of this solution is Remote Access."
"It's stable and reliable."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"I would like to see more scripts for PowerShell commands."
"NinjaOne's reporting module is cumbersome."
"The ticketing system in NinjaOne is not the best."
"The solution could improve by optimizing the internet connection being used."
"The NinjaOne distribution server is highly dependent on an active directory."
"Lacks sufficient integrations with other PSAs."
"VPN connection is an area with shortcomings that need improvement in the solution."
"I would like to see better pricing, more customization, and increased automation."
"There should be an enterprise version of the solution."
"The solution is a little expensive."
"I'm not sure if the security is ideal. They could work to improve it."
"The security of the solution could be more secure."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 14 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. NinjaOne is rated 8.0, while TeamViewer Remote Management is rated 8.4. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and Datto Remote Monitoring and Management, whereas TeamViewer Remote Management is most compared with Azure Bastion, Datto Remote Monitoring and Management and Kaseya VSA. See our NinjaOne vs. TeamViewer Remote Management report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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