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N-able N-central vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

N-able N-central
Ranking in Remote Monitoring and Management (RMM)
5th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Monitoring and Management (RMM)
1st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (23rd), Server Monitoring (9th), IT Service Management (ITSM) (7th), Remote Access (11th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Patch Management (4th), MSP Backup (4th), Unified Endpoint Management (UEM) (6th)
 

Mindshare comparison

As of December 2024, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-central is 13.2%, up from 9.7% compared to the previous year. The mindshare of NinjaOne is 20.5%, up from 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
 

Featured Reviews

Jallad Ahmad - PeerSpot reviewer
Optimizes device management and has an easy deployment
Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version.  They need support for their employees on the device itself. We use N-central to get access to the device, and we…
Aziz Lyazami - PeerSpot reviewer
A tool that helps with a lot of configurations and creates automation processes that work perfectly
I had recently dealt with something that was frustrating in NinjaOne, but I don't remember what it was. I would love it if I could deploy automation processes for locations because, currently, at my workplace, we can't deploy automation processes for locations. In NinjaOne, there is a need to create groups. I already have 12 or 14 locations, where sometimes I just want to deploy some updates, software, or something for specific locations, but I can't do so since I have to go and create a group for that location, which is a lot more work, which I don't like. I would love it if the aforementioned area is considered for improvement. The ticketing system in NinjaOne is not the best. I think NinjaOne has been working on its ticketing system. I have seen how there has been a huge improvement in the tool recently, but it is still not as good as the ticket systems in the market. At my workplace, we don't use ticketing systems. I am waiting for NinjaOne to improve its ticketing system so that I can use it. There is a lot of room for growth and adding more features in NinjaOne. I love how NinjaOne gives its users the possibility to create a custom field, allowing them to create whatever they want. I haven't used NinjaOne a lot, so I don't have anything in mind as to what extra features it needs to have. If I just sit down and look at NinjaOne, I will get a list of things I would love to have in it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the remote connectivity, reporting suite, and patch management module."
"The most valuable features of N-central are its ease of deployment and ease of use."
"The solution's service is good."
"The most valuable feature of N-able N-central is the many options it has."
"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"The tool's most valuable feature is third-party application updates."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The most valuable feature we have found currently is probably patch management."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
 

Cons

"The integration with other applications could be better."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"Involving AI in the platform could improve it further."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"There is room for improvement in the development of custom monitoring services."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"The solution's overall integration should be improved."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The solution could improve by optimizing the internet connection being used."
"NinjaOne's dashboard could be easier to use."
"I want NinjaOne to improve the reports."
"The NinjaOne distribution server is highly dependent on an active directory."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
 

Pricing and Cost Advice

"The pricing and licensing are average, almost six out of ten."
"N-able N-central is not an expensive solution."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"The product's pricing depends on the number of PCs or devices."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"We currently pay $1.20 per device on a monthly basis."
"NinjaRMM uses a subscription model."
"Its pricing is great."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Manufacturing Company
7%
Construction Company
6%
Government
5%
Computer Software Company
17%
Retailer
7%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with N-able N-central?
They have AI on their roadmap. It's about how to leverage AI to make recommendations about device maintenance, recommendations for areas, such as certain ports to close, and recommendations on anti...
What is your primary use case for N-able N-central?
Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version. They need sup...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The pricing for NinjaOne is appropriate for small companies. Customers feel that the cost is not too high for the features they need but might be unwilling to pay more for additional features such ...
What needs improvement with NinjaOne?
Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools. Many features are not needed for our purposes currently. Security and reporting, inc...
 

Also Known As

SolarWinds N-central, SolarWinds MSP N-central
No data available
 

Learn More

 

Overview

 

Sample Customers

Premier Technology Solutions
Status Pros, Mitchell and Company
Find out what your peers are saying about N-able N-central vs. NinjaOne and other solutions. Updated: December 2024.
823,951 professionals have used our research since 2012.