N-able N-central vs NinjaOne comparison

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92% willing to recommend

N-able N-central

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between N-able N-central and NinjaOne based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed N-able N-central vs. NinjaOne Report (Updated: October 2024).

N-able N-central vs. NinjaOne

October 2024

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Helped 815,854 peers since 2012

Categories and Ranking

N-able N-central

Ranking in Remote Monitoring and Management (RMM)

5th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Remote Monitoring and Management (RMM)

1st

Average Rating

8.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), Server Monitoring (9th), IT Service Management (ITSM) (6th), Remote Access (11th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Patch Management (4th), MSP Backup (4th), Unified Endpoint Management (UEM) (6th)

Mindshare comparison

As of November 2024, in the Remote Monitoring and Management (RMM) category, the mindshare of N-able N-central is 12.8%, up from 9.4% compared to the previous year. The mindshare of NinjaOne is 20.0%, up from 17.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Brian Hershey

Platform Manager at a outsourcing company with 11-50 employees

Dec 5, 2022

We were able to scale from 1,000 devices to more than 20,000

N-central is an RMM we use to manage networks for clients I like the remote connectivity, reporting suite, and patch management module. The integration with other applications could be better. I have been using N-central for the last 14 years. N-central is a highly stable platform. I've…

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Aziz Lyazami

Manager, Information Technology at NYOS CHARTER SCHOOL

Nov 15, 2023

A tool that helps with a lot of configurations and creates automation processes that work perfectly

I had recently dealt with something that was frustrating in NinjaOne, but I don't remember what it was. I would love it if I could deploy automation processes for locations because, currently, at my workplace, we can't deploy automation processes for locations. In NinjaOne, there is a need to create groups. I already have 12 or 14 locations, where sometimes I just want to deploy some updates, software, or something for specific locations, but I can't do so since I have to go and create a group for that location, which is a lot more work, which I don't like. I would love it if the aforementioned area is considered for improvement. The ticketing system in NinjaOne is not the best. I think NinjaOne has been working on its ticketing system. I have seen how there has been a huge improvement in the tool recently, but it is still not as good as the ticket systems in the market. At my workplace, we don't use ticketing systems. I am waiting for NinjaOne to improve its ticketing system so that I can use it. There is a lot of room for growth and adding more features in NinjaOne. I love how NinjaOne gives its users the possibility to create a custom field, allowing them to create whatever they want. I haven't used NinjaOne a lot, so I don't have anything in mind as to what extra features it needs to have. If I just sit down and look at NinjaOne, I will get a list of things I would love to have in it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the remote connectivity, reporting suite, and patch management module."

"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."

"The solution's service is good."

"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."

"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."

"The most valuable feature of N-able N-central is the many options it has."

"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."

"It just works as advertised and serves the purpose for which we got it."

"The most important aspect of this tool is the security it provides our company."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"Good at managing updates and for remote support."

"The installation is easy, it only took two minutes."

More NinjaOne pros

Cons

"The integration with other applications could be better."

"The solution's overall integration should be improved."

"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."

"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."

"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."

"There is room for improvement in the development of custom monitoring services."

"NinjaOne's reporting module is cumbersome."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"The ticketing system in NinjaOne is not the best."

"I would like to see more scripts for PowerShell commands."

"NinjaOne's dashboard could be easier to use."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"The graphical user interface could be improved."

More NinjaOne cons

Pricing and Cost Advice

"N-able N-central is not an expensive solution."

"The pricing and licensing are average, almost six out of ten."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"The pricing is reasonable and cheaper than ConnectWise."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"Its pricing is great."

"NinjaRMM uses a subscription model."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

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815,854 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

23%

Manufacturing Company

Construction Company

Government

Computer Software Company

17%

Manufacturing Company

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about N-able N-central?

The solution's service is good.

What needs improvement with N-able N-central?

N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be...

What is your primary use case for N-able N-central?

N-able N-central has various use cases and can be utilized for monitoring systems, servers, and infrastructure like routers and firewalls, as well as for automation, patch management, remote manage...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The product's pricing depends on the number of PCs or devices.

What needs improvement with NinjaOne?

NinjaOne didn't have a lot of issues, but a few things. Like, I used and I experienced that there was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and ...

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Product Reports

Remote Monitoring and Management (RMM)

October 2024

Download N-able N-central product report

Download NinjaOne product report

November 2024

Also Known As

SolarWinds N-central, SolarWinds MSP N-central

No data available

Learn More

N-able

Overview

N-able N-central is a comprehensive tool for monitoring networks, managing assets, automation, remote access, patch management, and ensuring system security. It is predominantly used by managed services providers to manage systems, servers, routers, and firewalls.

N-able N-central provides robust remote management and monitoring functionalities. It offers a user-friendly GUI and strong asset tracking capabilities. Integration with ticketing systems, CrowdStrike, and N-able EDR enhances monitoring and security. Automation features allow scheduling tasks, responding to system triggers, and automating problem resolution. Users appreciate ongoing enhancements and transparency about its roadmap.

What are the key features of N-able N-central?

Remote Connectivity: Provides smooth remote control for troubleshooting and support.
Reporting Suite: Offers comprehensive reporting tools for network insights.
Patch Management: Efficiently manages system updates to maintain security.
Intuitive GUI: User-friendly interface backed by solid support.
Asset Tracking: Powerful tracking of all managed devices.
Integration: Supports ticketing systems and security tools like CrowdStrike and N-able EDR.
Automation: Schedules tasks and automates problem resolution.

What benefits and ROI should users look for in the reviews?

Enhanced Efficiency: Automation and integration streamline workflows.
Improved Security: Robust monitoring and security features protect networks.
Cost Savings: Comprehensive tool reduces the need for multiple solutions.
Ease of Use: Intuitive interface and strong support simplify management.
Scalability: Grows with business needs, managing a large number of devices.

N-able N-central is widely implemented across various industries, providing essential network management and security functionalities. It is particularly useful for managed services providers in sectors such as healthcare, finance, and education, where robust monitoring, remote access, and asset management are critical for operational efficiency.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Premier Technology Solutions

Status Pros, Mitchell and Company